The staff were wonderful in accommodating us traveling with our 16 month old. We got a nice secluded room far from the rowdy crowds and elevators. Kept everybody happy. Room was impressively clean, UV inspection revealed no surprise stains anywhere. Could use a run around with a crevice tool along the walls, but otherwise very good. The baby crib was spotless, not even drool marks along the top! Water pressure in the shower was fantastic!
The room was quite humid, and the thermostat had so much temperature swing that the room would vary between freezing and uncomfortably hot. The mattress was swayed like sleeping in a hammock, and had a firm ridge running up the middle. Never could get comfortable in it and made me sore in the morning. Flush handle on the toilet was cracked. Not enough power outlets in the room, had to unplug the alarm clock to charge my phone bedside. The power outlet in the media connection center didn't work.
Our spacious guest rooms feature contemporary décor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops and other electronic devices, a cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite countertops. Complimentary hotel-wide wireless internet. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Based on 502 reviews
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