Value for money
Distance to city centre
Distance to airport
|"The staff was amazing!"||(in 40 reviews)|
|"Great attention abs awesome customer service."||(in 19 reviews)|
|"Shuttle service was super helpful."||(in 19 reviews)|
|"$19 dollars a day for parking?"||(in 47 reviews)|
|"The Windows don't open"||(in 3 reviews)|
|"Charging customers an additional fee for parking is rude!"||(in 2 reviews)|
|self parking||in 165 reviews|
|staff was not helpful||in 107 reviews|
|comfortable bed||in 56 reviews|
|hotel is very nice||in 51 reviews|
|excellent service||in 48 reviews|
|great location||in 44 reviews|
|valet service||in 44 reviews|
|great and the room||in 35 reviews|
|great food||in 20 reviews|
|free wifi||in 7 reviews|
|able to open windows||in 6 reviews|
|hilton honors||in 5 reviews|
|extra charge||in 4 reviews|
Staff was friendly and accommodating.
Hilton nickeled and dimed you. Everything cost money. The charge that really angered me was the $19/day parking fee. The hotel is in Concord - not San Francisco. Charging for parking is absurd!! Also, I was disappointed in the hospitality. I would at least think there would be coffee offered to guests in the hotel lobby in the morning. But there wasn’t. The coffee in the room was mediocre. Overall very disappointed.
I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
2 things I didn't like.... 1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud. 2. I think your prices at the restaurant are a little too pricey.
Pros : Animal friendly while still being upscale they provide water and food bola and a pet bed Breakfast in bed Super accommodating Very friendly staff Pool and jacuzzi
mini fridge didn't work so well (we brought a cooler though) No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
The room was nice and clean.
Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. For what you pay, I expected more from Hilton.
Good but they screw you for $18 on the parking!
Everything apart from parking
$18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Comfort during a difficult time
We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tank was well beyond empty. It was a wonderful place to recharge during a very difficult time! Very high marks to the staff!!! The rooms were also immaculate and extremely comfortable.
Room promised, but not delivered--sent out to Crow
I do not plan to use Hilton if I can avoid it in the future.
the rooms are nice
that the parking cost $15.00 per night
That's why you have the reservation
We reserved a king room; we were given two doubles... "All sold out."
Beautiful view from the 10th story of the Oakland hills
First night we arrived to an open bottle of almost empty wine in the warm fridge which caused the room and fridge a near permanent odor. The a/c durino our stay seemed to only work 70% of the time. 2nd day the shower was draining so slow that the water reached your calves and it took to days to be fixed. The door to the bath room was near to falling off its hinges. The fact it cost more than the much better crown plaza hotel and paying 15$ to self park. I wouldn't recommend this hotel, I'd suggest the crown plaza down the street.
The Hilton Concord in California provides visitors gorgeous views of Mount Diablo and the hotel is conveniently located in the East Bay Area of San Francisco. It’s modern, pet-friendly, and full of amenities.
The Hilton Concord features 329 rooms that are decorated to make guests feel warm and welcome with finishes that are upscale and trendy. All rooms have ample space, large work stations, free WiFi, and HD TVs. The suites offer more upgrades and separate living areas, as well as the best views in the hotel. Guests will also enjoy plush, oversized robes during their stay. Guests will also enjoy the outdoor pool, fitness room and jogging track.
The Concord offers various dining and drink options including Starbucks for your morning coffee and a breakfast buffet for fee. The Plate and Vine Retaurant is located on site and guets can also choose room service with wood-fired pizzas made to order available as well.
There are plenty of things to do in Concord. A quick 10-minute walk away is Waterworld California. There’s good golfing in the area. The East Bay is an easy drive from the hotel. Those who want to spend the day in Napa Valley won’t have to go far either. The Willows Shopping Center is also nearby for shopping.
The Hilton Concord is full of class and comfort all at the same time. The hotel is a great choice for any kind of traveler, families, couples, business, and more. The hotel provides a full business center including AV equipment, meeting rooms, mail services, printing services, and even a notary public.
based on 517 reviews
Value for money
Policies vary by room type and provider.
All reservations at Hilton Concord – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Concord is located at 1970 Diamond Boulevard, 2.2 km from the centre of Concord. Waterworld California is the closest landmark to Hilton Concord.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Concord.
No, Hilton Concord does not offer free Wi-Fi.
No, Hilton Concord does not offer free parking.
No, Hilton Concord does not offer free airport shuttle service.
Hilton Concord is 2.1 km from Concord Buchanan Fld. Hilton Concord is 32.2 km from Oakland.
Yes, Hilton Concord is a pet-friendly hotel.
Yes, Hilton Concord has a pool on-site.