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5 stars
Grand Park Royal Cozumel
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 0700Photos of Grand Park Royal Cozumel
Overview
Grand Park Royal Cozumel is an all-inclusive luxury resort that sits right across the street from beautiful white sand beaches and miles of coastline. The resort offers private Beach Club access via private underpass that connects to the main garden of the hotel. There are two whirlpools onsite, as well as two infinity pools and party deck lounges, making sure there are plenty of ways for guests to enjoy the sun and fun of Cozumel. Onsite dining is plentiful and included with your stay, and there is a kids’ club so that parents can get away and enjoy a tropical escape while the kids have a good time.
Guests enjoy unlimited everything at the Grand Park Royal Cozumel, and no request is too great or small. The 24-hour concierge services can assist with any guest needs, day or night. There are two restaurants and a buffet to choose from, as well as five different bars and lounges placed throughout the resort. This resort stands out with its Open Air Amphitheater, which can host up to 400 people with live nightly entertainment that is, once again, included free-of-charge for guests.
There are 342 guest rooms and suites at the Park Royal, complete with free WiFi, flat-screen LED TVs, minibars, coffee makers, and furnished private balconies for stunning views of the ocean and surrounding gardens. There is a mini-theater and playground available for kids and families, as well as a kids-only pool in the Children’s Club area. Guests can enjoy exclusive access to Paradise Reef, located on the hotel beach to provide secluded snorkeling and swimming.
Latest deals for Grand Park Royal Cozumel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Grand Park Royal Cozumel
- Private beach
- Outdoor pool
- Beachfront
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Beachfront
- Sea view
- Garden view
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Pool and spa
- Massage
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Casino
- Evening entertainment
- Karaoke
Parking and transportation
- Free parking
- Private parking
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Park Royal Cozumel
7.7
Good
1689 verified ratings
Wonderful
720
Very good
306
Good
243
Okay
123
Fair
81
Mediocre
57
Poor
159
Summary of reviews
Guests say
Guests appreciated the beautiful location and cleanliness of the hotel, but many were disappointed with the service quality and food options. The staff was often described as unhelpful or rude, and the food variety was lacking, leading to a less than satisfactory dining experience.AI-generated from customer reviews
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7.7 out of 10
515 reviews
7.5 out of 10
55 reviews
7.7 out of 10
7 reviews
8.5 out of 10
9 reviews
All reviews
Pros (+) The employees hospitality and cleanliness.. the activities and the resort set up is awesome ..
Cons (-) The food and ... the pharaoh ants are everywhere even when you get room service they come in your room it’s totally disgusting ... not to mention the water was shut off purposely and so was the lights
Pros (+) Resort was beautiful and spotless. The all inclusive aspect of the resort.
Cons (-) Pool bars could have stayed open later. They close by 6 pm. Caribbean restaurant was not good.
Pros (+) Location is great staff is terrible, Food was fine
Cons (-) Get better staff stop trying to rip off folks
Pros (+) The food service in the buffet is excellent. It is the only place we ate for our 7-day stay. There are a ton of options, the food is good quality and healthy. Mario in the main lobby (bellman) was great and very helpful. The staff overall do an excellent job. If you need something they will bring it to you or get you an answer. The location is great. Close to town so that you can walk 1.6 miles or...
Cons (-) The pool temperature is very cold. Not any fun to swim in unless the sun is burning hot. What is even worse is the HOT TUBES are COLD!!! This is the one thing that needs to be corrected. Or fill them in with rocks so there is no expectation of using a hot tub. Not a criticism - if you travel to Cozumel bring $100-$200 in small bills $1,2,5. This way you can easily tip folks and you know what you a...
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Pros (+) Entertainment programming was amazing and the staff is so attentive. They make sure you're always enjoying yourself.
Cons (-) A struggle to reserve a beach chair- people wake up really early to mark chairs with belongings and there are not enough chairs for everyone.
Pros (+) Everything was great
Pros (+) Wonderful, attentive staff, beautiful landscape with 3 great pools, all with swim up bars. Casual to dress up dining, their own shopping center and on site shows. Wonderful experience. Will defiantly be back!
Pros (+) Staff were very polite and kind.
Cons (-) Food was same every meal. not much choice. I got sick of it and I had to go out to eat in downtown. They charge for room safety box every day.
Location
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo
What's nearby
- Cathedral of Corpus Christi2.7 km
- Cinepolis2.7 km
- Palacio Municipal2.9 km
- Cozumel Equalizers Scuba Center3.1 km
- Aqua Safari Dive Shop3.5 km
- Deep Exposure Dive Center3.7 km
- Studio Blue Dive Center3.8 km
- Eco Divers3.9 km
- Pax4 km
- Museo de la Isla de Cozumel4.3 km
- El Caracol the Observatory4.6 km
- San Juan Reef8.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Park Royal Cozumel
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | C$ 275 |
Average price (weekend night) | C$ 349 |
When to book a room at Grand Park Royal Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CozumelGood to know
Value for money | 7.8 |
|---|---|
Distance to downtown | 2.9 km |
Nearest Airport | Cozumel |
Distance to airport | 5.7 km |
Everything you need to know for your stay in Cozumel
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