The Westin Cozumel

Carretera Costera Norte Km 4.8, 77622 Cozumel, Quintana Roo, Mexico
+52 987 872 9200

Cheapest
rate per night

8.6

Excellent
based on 306 reviews
The Westin Cozumel - Cozumel, Quintana Roo, Mexico
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Compare vs. KAYAK |

Provider Nightly total
AMOMA.com C$ 207
Hotels.com C$ 214
KAYAK C$ 219
AMOMA.com
Hotels.com
KAYAK

Good to know

Distance to city centre 14.0 km
Location rating 6.8

Rooms

Check-in
Check-out

King Rooms

C$ 219+

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Bed Type
Provider
Nightly base price
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King bed
C$ 219 per night
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King bed
C$ 234 per night

Double Rooms

C$ 473+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 473 per night

Classic Rooms

C$ 214+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 214 per night
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Unknown
C$ 236 per night
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Unknown
C$ 237 per night
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Unknown
C$ 257 per night
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Unknown
C$ 257 per night
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Unknown
C$ 257 per night
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Unknown
C$ 257 per night
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Unknown
C$ 269 per night
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Unknown
C$ 269 per night
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Unknown
C$ 299 per night

Standard Rooms

C$ 291+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 291 per night

Reviews

Traveller rating

56
13
2
3
0

Time of year

Traveller type

Show reviews that mention

+
beautiful location in 11 reviews
beautiful view in 32 reviews
great food in 22 reviews
hotel facilities in 2 reviews
hotel room in 27 reviews
kids club in 2 reviews
room comfortable in 5 reviews
room was huge in 27 reviews
snorkeling right in 7 reviews
staff was friendly in 38 reviews
swimming pool in 13 reviews
  • Excellent
    Jul. 2019
    10.0

    Really nice location ,rooms are super nice with wonderful view and decoration, swimming pools and beach are amazing. Service was top

    The food served could have been slightly better as the meat and tuna were slightly overcooked.

  • Excellent
    May 2019
    9.3

    Loc was fine. Bkfast was expensive, we ate at hotel next door. The Westin Cozumel knows nothing about Mexican food. Their idea of Guacamole was a 1 oz dish of some thin liquid.

    The beautiful shower leaked out under & around the door to cover about 30 sq ft of floor. Reported to mgt The Westin Cozumel knows nothing about Mexican food. Their idea of Guacamole was a 1 oz dish of some thin liquid. The Tacos al Pastor were a joke to anyone who has had them in Mexico or Texas. They have no clue.

  • Good
    Mar. 2019
    7.5

    The check-in was actually enjoyable (09/03/2019) (late afternoon) because of the receptionist, she was really great, cheerful, very helpful. Was able to move us to a better room also. The snorkeling right in front of the hotel was much better, (more fish) than the snorkel boat tour we did. They have a great barbecue on the patio three nights a week, very good.

    Often there was no hot water, big annoyance! 10 minutes+ for warm enough to shave, much longer for enough warmth to shower.

  • Excellent
    Feb. 2019
    9.5

    Very nice hotel, staff is very helpfull and kind. The environment is very nice and peaceful.

  • Good
    Feb. 2019
    7.0

    The location is really great. Less than a 10 minutes ride away from the bustling city center and the ferry terminal. The beach is small but very clean and there is great snorkeling right off the beach.

    Many things we didn’t like. The shower kept leaking and the bathroom was completely soaked after each person who went in. On the first night we had an air condition problem and almost the entire room floor was slippery wet and the beds were damp. They fixed that magically the next day. In the middle of the night, both smoke alarm’s started beeping because the battery was off. The trip center person, who I am not sure if he worked for the hotel or separate. Wanted to send us for snorkeling and diving all the way south of town because there are the famous reefs. But we told them that we had one none diving child and didn’t want to go one hour south. That pretty much cancelled our diving ideas. So we went on the recommended snorkeling trip with our two kids. It was a complete horror. They recommended one of these typical establishment where they only care about the money. The weather was beautiful but the sea was really rough and they said once we get to the reef it would be fine. It certainly wasn’t. We had little children, teens and elderly women in our boat of 16 people and at least half of them got sea sick. There was only one guide for all of us and it was completely unsafe to get in and out of the water. Unfortunately quite late, we realized that there was diving reefs right off our hotel and several diving companies would pick up form our jetty. In fact, the hotel next to us had a dive shop right there. Nobody would have recommended us any of those companies. That was really poor. Why sending us by taxi and boat all the way south if we asked for something local? On another note, they have a kids club, but never advertise any activities or having a schedule somewhere. You have to see it yourself and go ask. But you are not allowed to leave the hotel while your kids are at the club. They also have a very beautiful roof top pool. But the bar up there is closed, there are no towels and it just looks abandoned. Why not having a daily happy hour up there?

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About

Overview

Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel. Hit the links for 18 holes of championship golf at nearby Cozumel Country Club or spend the day at San Juan Beach and feel the warm sun and gentle ocean breezes. Explore your adventurous side with nearby activities such as scuba diving, boating and eco tours. All of our boutique rooms, suites and cabanas offer breathtaking ocean views, while some also feature outdoor whirlpools and private plunge pools. Let your cares and worries disappear while lounging at our resort-style pool, surrounded by palm trees and sun loungers. For enhanced views, head to our Sky Lounge, the highest one on the island. On-site dining options include three unique restaurants, including Cuzamil, ideal for a romantic candlelit dinner for two. We can also host meetings and special events, such as destination weddings. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel will help ensure no need goes unmet.

Marriott

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 306 reviews

9.0

Vibe

9.0

Amenities

2.9

Bar

2.1

Value

Things to Know

  • Friendly service
  • Modern Hotel
  • Great view

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkeling
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Sauna
Airport Shuttle (Surcharge)
Free parking
Private beach
Storage available
Terrace/Patio
Rooftop
Elevator
No smoking
Safe
Babysitting/child services (surcharge)
Free Internet
Wedding services
Cribs available
Hairdryer
Cable or satellite TV

Photos

The Westin Cozumel - Cozumel - Building All Photos (37)
The Westin Cozumel - Cozumel - Bar Bar (1)
The Westin Cozumel - Cozumel - Bedroom Bedroom (18)
The Westin Cozumel - Cozumel - Building Building (3)
The Westin Cozumel - Cozumel - Dining room Dining room (3)

Location

Most Popular Landmarks

  • Museo de la Isla de Cozumel 4.4 km
  • La Plaza Cozumel 5.3 km
  • Palacio Municipal 5.8 km
  • Dolphinaris 6.1 km
  • Isla de Pasion 6.7 km
  • San Gervasio 10 km

Getting Around

San Miguel de Cozumel 3.5 km
Playa Del Carmen 18.1 km

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