|"The staff show great hospitality!"||(in 85 reviews)|
|"Beautiful views of downtown Dallas"||(in 12 reviews)|
|"great breakfast nice variety of food"||(in 89 reviews)|
|"Small room; no housekeeping service"||(in 71 reviews)|
|"The parking situation is very poor."||(in 50 reviews)|
|"Sliding bathroom door pinches fingers."||(in 17 reviews)|
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My room had a musty/dusty like smell to it and some renovations to the halls ways and elevators needs to be done; including more elevators for a motel that size.
The location is okay.
Cleaning and Customer Service
The room was very comfy
Probably lost a Rewards customer over this one.
The room was fairly nice but not worth $240.00 a night.
When checking in I asked for the rate that was currently on the internet not the rate when I booked. Denied. Military discount, Denied. There was no guide for the TV and no hotel information pamphlet in the room anywhere. 2 TV's and 1 remote. Parking was either valet for a $25.00 fee or run out to meters ever 2 hours. NO other option. I will never go back and might just ignore La Quinta altogether.
I arrived to find my A/C was saying error in my room. We thought that if we turned it on it will work but nothing. We called the front desk and she said that she did not have anyone on staff to come look at the A/C and it would take maybe 30 mins and will call me back to let me know what will happen. This was about 7:20pm and nothing was told to us about anything. I had my husband to go to downstairs around 8:15pm and ask for a fan just to get cooled because we were going to an event downtown and I needed to get dressed. The person was on her personal phone and said she did not have a fan. Not even suggesting to accommodate at all. I had my cousin who works for the LaQuinta in another city to call to get something done. The lady runs to our room and proceeds to tell my husband what to do to fix it. He moved the fridge and unplugged it as she said but we are guest and he did this in his TUXEDO!! No help from her at all. We went to our event came back at 1:04 am and the new shift had no ideal of the issue. Needless to say they couldn't get it to work and lucky for us we live in Dallas and went home. Now the staff was very apologetic of the problem and refunded our stay. I LOVE this hotel chain because of the breakfast and home feel and never had a problem until traveling to this location in my own city. This location gets a hug side-eye for inconvenience from me. *The rooms were rather small and you have to valet and it $25+ tax that was not made aware.
The La Quinta Inn & Suites Dallas Downtown has been awarded the 2017 TripAdvisor Certificate of Excellence award.With a history dating back to the roaring 20's, the La Quinta Inn & Suites Dallas Downtown hotel will remind you of a cozy New York style hotel room yet show you an eccentric, new, modern style unlike most typical La Quinta's. Our hotel's location is within a short 5-10 minute walking distance to the Kay Bailey Hutchison Convention Center, Union Station (host to Amtrak and DART, which provides easy access to DFW Airport), Dealey Plaza, and the West End Historical District. At every La Quinta we want you to feel at home. Each one of our cozy, boutique-style rooms comes complete with plush pillow-top beds, free wireless high-speed Internet and 42" LCD HDTV to watch all of your favorite shows. Wake up on the bright side each morning with our complimentary Bright Side Breakfast consisting of a variety of hot and cold breakfast items including Texas-shaped waffles. Our remodeled hotel features a state-of-the-art fitness center, meeting center and a convenient Bright Side Market for last minute snacks and essentials.At night, enjoy a drink at the on-site Scott Bar from 5-10pm daily. Public self-parking lots not run by the hotel are within 1 block.
based on 818 reviews
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Most Popular Landmarks
- John Fitzgerald Kennedy Memorial 170 m
- Reunion Tower 274 m
- Sixth Floor Museum at Dealey Plaza 332 m
- Dallas World Aquarium 0.7 km
- Perot Museum of Nature and Science 1.1 km
- Dallas Museum of Art 1.3 km