The Westin Dallas Downtown
1201 Main Street, Dallas, TX 75202, United States
+1 972 584 6650From
C$ 246
Cheapest
rate per night
8.1
Great
based on 236 reviews
About The Westin Dallas Downtown
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi for free
Situated within the One Main Place building in downtown, the Westin Dallas Downtown provides a haven of wellness near some of the city's most compelling sites. Visit the popular attractions near our downtown Dallas, TX, hotel, including the Arts District, Dealey Plaza, the Reunion Tower, the American Airlines Center and the Texas State Fair. Sample fulfilling fare and fine wines at our coffee house, bars and restaurants, specializing in American and Cajun cuisine. Work well in more than 34,000 square feet of hotel event space, including three ballrooms and a glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in Dallas, TX, with a swim in our rooftop pool or an energetic workout at the WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites are ready to receive you after a busy day, offering signature Heavenly® Beds, scenic views of downtown Dallas and White Tea Bath & Body products. Relax, recharge and tackle the day at our Dallas pet-friendly hotel.
Photos of The Westin Dallas Downtown
Property safety measures
The Westin Dallas Downtown has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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Amenities at The Westin Dallas Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Health and safety
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Carbon monoxide detector
- Safe
Services and conveniences
- Business centre
- Wake-up service
- Car rental
- Concierge service
- Currency exchange on-site
- Mini-market on site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Safety deposit box
- Bottle of water
Basics
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Adapted bath
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Smartphone dock
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
General
- Interconnected room(s) available
- Storage available
- Telephone
- Carpeted
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Workspace
- Computer use available
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Shops (on site)
- Board games/puzzles
Parking and transportation
- Parking
- Valet parking
Pool
- Indoor pool
- Rooftop pool
Outdoor
- Garden
Fitness
- Fitness centre
Reviews of The Westin Dallas Downtown
8.1
Based on 236 verified guest reviews
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Pros:We would return if the price is right.
Cons:The elevators and confusing levels and entrances from outside.
Pros:I liked that they allowed me to do an early check-in.
Cons:I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
Pros:I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Cons:I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Pros:Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.
Pros:Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.
Cons:My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.
Pros:The rooms very large and the gym was awesome. They even provided workout clothes and shoes, which I forgot to bring. The staff was very professional, except for the maid service.
Cons:The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.
Location
1201 Main Street, Dallas, TX 75202
What's nearby
- John Fitzgerald Kennedy Memorial0.4 km
- Dallas World Aquarium0.5 km
- Sixth Floor Museum at Dealey Plaza0.6 km
- Dallas Museum of Art0.8 km
- Reunion Tower0.8 km
- Crow Collection of Asian Art0.9 km
- Perot Museum of Nature and Science0.9 km
- Nasher Sculpture Center0.9 km
- Klyde Warren Park1 km
- American Airlines Center1.4 km
- Old City Park1.7 km
- African American Museum3.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Westin Dallas Downtown
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Value for money | 7.7 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | Dallas Love Field |
Distance to airport | 8.8 km |