The Joule

9.1
Excellent

Based on 1,044 reviews
 
1530 Main Street, Dallas, TX 75201, United States
  +1 214 748 1300
The Joule - Dallas, TX, United States
Check-in
Check-out
Compare vs. KAYAK |
Orbitz C$ 310
KAYAK C$ 311
Priceline C$ 319
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per night
KAYAK
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Priceline
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Rooms

Check-in
Check-out

Deluxe Rooms

C$ 325+

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Bed Type
Provider
Nightly Base Price
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King bed
C$ 325 per night
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Unknown
C$ 357 per night
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King bed
C$ 391 per night
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King bed
C$ 429 per night
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Unknown
C$ 436 per night
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King bed
C$ 437 per night
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Unknown
C$ 442 per night
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King bed
C$ 443 per night
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Unknown
C$ 472 per night

Double Rooms

C$ 319+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 319 per night
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Unknown
C$ 357 per night
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Unknown
C$ 396 per night

Premier Rooms

C$ 449+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 449 per night
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King bed
C$ 507 per night
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King bed
C$ 652 per night
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King bed
C$ 697 per night

Reviews

Pros

Cons

Traveller rating

55
12
5
4
0

Time of year

Traveller type

Show reviews that mention

+
want to attract
sand flies
thought provoking
scent of toiletries
downtown dallas
room the size of a shoe
spa treatment
design elements
main street
concierge staff
view from our room
lobby bar
staff were excellent
best hotel
room service
high hopes
excellent room
  • Mediocre
    Mar 2018
    3.1

    Pretentious and Broken

    Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs

    The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.

  • Excellent
    Mar 2018
    10.0

    well appointed. helpful staff

  • Excellent
    Dec 2017
    10.0

    Over the top accommodating

    That I stayed in the wrong season of the year! (The pool was closed)

  • Excellent
    Mar 2017
    9.7

    I would've paid more for the royal treatment

    Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.

    Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.

  • Excellent
    Nov 2015
    10.0

    A Joule of a Hotel

    Great service, good restaurants and bars. Well done

    Downtown Dallas is cool but there is a limit to what you can do there now

  • Excellent
    Jun 2015
    9.7

    Modern decor and great amenities

    Not enough wash cloths...

  • Excellent
    Feb 2015
    9.4

    Some of the staff were a bit condescending at times. Just because I'm not wearing slacks and shoes that shimmer, doesn't mean I can't afford to stay in your hotel.

  • Good
    Aug 2014
    7.6

    Staff was fantastic! Rooms were fun with great amenities. Small but great for a short trip.

    Air conditioning issues

  • Excellent
    Aug 2014
    9.6

    Cramped slow elevators

  • Excellent
    Aug 2014
    10.0

    The atmosphere

  • Excellent
    Feb 2014
    10.0

    The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc. I would here again in a heartbeat.

  • Excellent
    Feb 2014
    10.0

    The staff at The Joule is amazing and incredibly attentive. They upgraded us to the larger room. Someone helped us to our room with our bags. Since we had never been there, he gave us a quick tour of the room and told us all about the hotel. You can tell they are very proud of the hotel, and they should be. It is gorgeous! I have stayed at The W in downtown Dallas, and got the worst service there. The Joule is so much better in every aspect, and it doesn't cost as much.

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About

Overview

With a stay at The Joule in Dallas (Downtown Dallas), you'll be steps from Comerica Bank Tower and 4 minutes by foot from Renaissance Tower. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

9.1 Excellent

Based on 1,044 reviews

9.6

Vibe

9.3

Service

6.1

Comfort

4.5

Value for money

Things to Know

  • Friendly service
  • Friendly atmosphere
  • Stylish hotel
  • Professional service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Car rental
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Airport Shuttle (Surcharge)
Storage available
Terrace/Patio
Elevator
Massage
Library
Business centre
Hairdryer
Coffee shop
Free Internet
Wedding services
Rooftop

Location

Most Popular Landmarks

  • Dallas World Aquarium 0.7 km
  • John Fitzgerald Kennedy Memorial 0.8 km
  • Crow Collection of Asian Art 0.8 km
  • Dallas Museum of Art 0.8 km
  • Nasher Sculpture Center 0.8 km
  • Sixth Floor Museum at Dealey Plaza 0.9 km

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