My wife's key card would never work. The key cards did not work the entrance door which was at the end of corridor 15 feet front our room. I went to front desk three times trying to get them to make them work and they tried every time but they never did work. They complained about the machine that programs the cards but that was it. Seems like an easy fix but it isn't getting done. Maybe they should just tell the residents they can't program the cards. Or tell us when they get a card to work they will put it in the room instead of me wasting my time on some thing I feel like the new was never going to work. My wife has MS and would have appreciated not having to walk so far or wait outside till I could run all the way round the building. Such a minor fix could have created a wonder stay. I continental breakfast was the best at any hotel I have stayed. Listen to your employees and fix the damn door key machine.,The key cards did not work the entrance door which was at the end of corridor 15 feet front our room. I went ot front desk three times trying to get them to make them work and they tried every time but they never did work.
The Quality Inn and Suites Northwest is located just off of I-35E at the Walnut Hill Exit. We offer 85 spacious guestrooms featuring either two queen-size beds or one king-sized bed, studio suites with a king size bed and queen-size sofabed, executive suites with separate bedrooms and suites with hot tubs. All rooms include microwave, refrigerator, high-speed Internet access and coffeemakers. The Quality Inn and Suites Northwest is just minutes from restaurants, shopping, sports and other entertainment venues, Downtown Dallas, Dallas Love Field and DFW International Airport.
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