I needed a place to stay in my move across the country. I was pulling a trailer and had a good estimate of timing for when to stop to rest for the night but got behind schedule. I called around 5pm in hopes of being able to switch my stay to somewhere earlier along my drive but could not because I had booked online. I then let the staff know I would not be in until about 3am. Apparently no record of this phone call was written down or communicated to the person working the desk because once I finally arrived at 3:45am, they had already marked me as a no show and did not want to let me in my room. After some convincing, I got my key to finally get some rest so I could take off to continue my drive again the next day.
The front desk staff was always so kind. This was my second time staying at this hotel.
It served our purpose of a reasonable place to stay for the night.
Nothing,really. You don't expect more from an Econo Lodge.
An easy stop on the road awaits you at the Econo Lodge Inn and Suites Des Moines - Merle Hay Rd hotel in Des Moines, IA. Our hotel is near Drake University, Iowa State Fairgrounds, Wells Fargo Arena, Blank Park Zoo, Living History Farms and the Iowa Events Center. We provide all the amenities you need so you can stick to your budget and focus on the important reasons you travel, including free breakfast, free WiFi, guest laundry facilities and meeting space that can accommodate up to 150 event attendees. All of our guest rooms have a refrigerator, microwave and TV. Upper-tier suites have even more amenities, such as a hot tubs and balconies. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. This is a pet-friendly hotel. Pet policy, 10.00 per pet, per night. Maximum one pet per room.
Based on 982 reviews
Policies vary by room type and provider.