Okay

Sep 2017

5.7

More negatives than positives

I liked how it was super close to the West Edmonton Mall, and many great restaurants

The pictures online look nothing like the hotel. One of our key cards worked out of two, as soon as we walked into our room there was dirt on the carpet, I removed the blanket and on the sheets beneath were different hairs and blood stains. Our neighbours were loud two different nights, I asked the clerk at the front desk when quiet time was and she replied with 11. And it was already 12 15 before I went down and asked. The problem was resolved in about 15 minutes

Okay

Sep 2017

4.8

Not 3 Stars, more like a Motel

This establishment is not 3 stars. The hotel has no elevator nor do they serve breakfast like most other comfort inns. The room wasn't up to par either with the sink broken, bathtub unclean and worst of all blood on the door! The entire place reminded us more of a motel than a 3 star hotel.