Atlas Essaouira & Spa

Irresponsible Staff Le Seven Mgr & Some Staff from the Bar -Annoying

Proximity to the beach. Okay cleanesse

Dear Hotel Director : While having my Lunch before my departure on 25/04/2018, I came down to reception and I told them that I would ordered my lunch at the bar, went to room grab my stuff which all was ready and come down to check out. As soon as I set down at a table at the bar a female who checked me out later called the bar to make sure i am at the bar and probably she thought I lied to her ( what an irresponsible disgusting business behavior of hers, shame on her, she made me and other things to never come back to Atlas and i will try Sofitel next time). I heard the female bartender telling her out loud and i quote her: “yes he is here and he requested lunch”. I stood up and told the bartender a man that I will leave to check out and come back to eat while my food is being prepared. I checked out immediately in 5 Mins and came back to the bar. While I was at my table I hear all kinds of rumors, mocking and loud noises from the piano area every now and then, complete disturbance of my lunch by the Le Seven manager and the bar staff. I ate so fast just to leave that bar. I demanded my check from a server who seemed just got in to the bar and he was quick to bring my check and i signed it with my credit card and i put cash tip on the table and left running away from a savage bar environment (sorry that was the feeling that bar gave me by its staff and manager). I am not going to tolerate this and i will not recommencer your hotel if asked only, because of the horrific experience I had at your hotel . It was not the first time I came to your hotel and I had good impression before I came this time. The facts I indicated above made a complete disappointment from some of your staff not all. As we say you have not only one bad apple there but couple. Thank you for your time, A.B

Lovely, comfort hotel, not as good as 5 star European standard but close enough, missing some extra touches to make it really 5 star also reception staff not really welcoming or friendly in general, should try at least to smile. Location good for beach but 15 mins plus walk to centre. Lovely pool,lobby and room but need to pay extra for sea view etc. Breakfast was not included and at 200 mad too expensive!

Staff at reception not friendly, toilets at pool could be a lot cleaner

nice views

waiting staff, and breakfast not very good