|Top route||Oulu to Helsinki-Vantaa|
Finair should provide small LCD interactive map for passengers ;-)
Our family booked three seats. The entertainment screen in front of one seat froze on the third hour of flight. Even though I complained about it to two crew members, they promised, but in reality did not try to resolve the situation. I guess the attention to passenger needs could be improved. I appreciated if one of flight attendants could replace the broken screen with any other way, for instance, coloring book or a notebook for a child, who was left w/o working screen. Otherwise, FINNAIR is a fantastic company ! Thank you !
Both our US flights were cancelled ( BWI to JFK and PHL to DCA). For JFK, they were able to rebook us on a British airlines flight but arriving at our Athens destination much later. We sacrificed a day of sightseeing because of this. For return to DCA, they could find no alternative option same day, only a possible next day in late morning. We opted to take the train home. Needless to say, we are not happy with AA stateside service
Ice cream, seat comfort economy plus, plane 787, Could be better if we are able to pick seats online.
Je vous suis reconnaissant d'avoir retardé le départ du vol Helsinki-Genève pour nous permettre d’attraper la correspondance malgré le retard de le première partie du voyage (Oslo-Helsinki). L'enregistrement des bagages au départ d'Oslo a été très problématique et désorganisé.
Flight was completely on time, The crew was helpful beyond the minimum requirements, and the checked-in luggage arrived almost as soon as we reached the belt. Very nice experience.
Food was horrible
On time, arrived early, overall very good flight. As usual, seats are too close together to move legs in the center seat during a 7-hour flight, but otherwise, great.
Crews in a plane. But very rude person in checkout for bording.
Unfortunately I had a really bad experience with the person ( women ) who checked my passport. Extremely rude and unprofessional.
I liked that my flight was on time both ways. I really liked the food going over to Heathrow on British Air. We were given two choices - liked that there was a simple chicken dish option. I didn't like the food going back on American - we were only given the one option of a curry dish and I don't like curry.
Separated my family again. What’s wrong with you people.
crew members were good.Ground personal was good
everything was good
On time, crew great, could not get boarding passes online was not able to access
Not so good: I pre-ordered an Asian veg meal and was given a vegan meal. I wasn't given any headphones and since everyone around me was using their own, I assumed it was no longer a freebie. Later found out other passengers had been given them. No online check-in available as code-share flight. Good: AA agent at Heathrow airport was incredibly helpful and even checked in my hand luggage for free (I was travelling with hand luggage only). Arrivals process at Phoenix was efficient and fast.
Checking in online was impossible! I completed the travel documentation and saved it, but my record locator was not recognized over and over.
Great flight with excellent crew. How to run an airline!
Again- we should have been told re extra charges
The flight was very comfortable but we ended up paying an extra $300 more for each ticket for seats and baggage. We should have been told in big bold letters that there would be extra charges for everything else.
Great service and food. Flew with British Airlines to Heathrow from L.A.
The new Zirrus seats on A350 are comfortable in both sit up and lie down positions. And the one in between. Funny thing, they kinda click back and forth
Finnair crew is always polite and professional. Food was fine beautifully presented. Champagne is plentiful and the blueberry juice is delicious
Flying is like a bus transport in the 3rd world
Total rip off. Does basic economy mean you pay for the ticket but no guarantee you will fly????
Air France bumped us without notice due to overbook. All other flights were overbooked. Had to pay $400 for a train to Bordeaux. Luggage was never returned to us. Now in Bordeaux for a week without any of our belongings. Not sure the flights back to the US will be honored. Worse travel experience of my life.
On board Finnair flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Finnair assistance team will most likely ask you to pay extra for checked luggage.
Finnair offers direct flights to 78 cities in 34 different countries. Helsinki, Oulu, and Stockholm are the most popular cities covered by Finnair.
Finnair concentrates most of its flight operations in Helsinki.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Finnair.
When traveling with Finnair, guests are able to go to more than 130 different destinations that can be found in over 40 different countries. If you would like to go to Europe, countries such as England, Spain, and Italy are all options with this airline, while if you are interested in Asia, you can go to places such as China, India, or Japan. There are several destinations in Africa and South America as well, including the countries of Egypt, South Africa, Colombia, and Brazil.
To help keep the little ones comfortable and entertained during your trip, this airline gives out free gifts, such as activity books, coloring materials, and stuffed animals. Additionally, certain airports, including Helsinki Airport, offer services like a special family check-in desk and free baggage tags for kids that are decorated with Moomin, the company’s beloved mascot.
Customers that will be flying with Finnair have the ability to choose from two classes, otherwise known as Economy Class and Nordic Business Class. While Economy Class provides travelers with basic services such as free meals and drinks, Nordic Business Class will allow you to take advantage of additional amenities, like priority boarding, free personal amenity kits that contain pillows, blankets, eye masks, and earplugs, seats that fold into flat beds, and complimentary alcoholic beverages.
This airline codeshares with many other popular international airlines, including Air France, British Airways, Iberia, and Qantas. Additionally, Finnair has partnerships with additional airlines, like Alaska Airlines and American Airlines, meaning that these companies often help service each other’s flights.