Hotels near Flagstaff Pulliam airport

Hotels near Flagstaff Pulliam airport

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Flagstaff Pulliam (FLG) - Flagstaff, AZ, United States
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Best hotels near Flagstaff Pulliam airport

Cleanliness
9.6
Comfort
9.5
Facilities
9.3
Food
8.5
Location
9.2
Overall 9.3 Excellent
Based on 3,330 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
9.3
Food
8.5
Location
9.2
Cleanliness
9.3
Comfort
9.5
Facilities
9.6
Location
9.5
Overall
9.3
Cleanliness
9.9
Comfort
10.0
Facilities
9.7
Location
9.6
Overall
9.8
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.5
Staff
9.2
Cleanliness
9.5
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.3
Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.4
Overall
9.4
Cleanliness
9.7
Comfort
9.6
Location
9.3
Overall
10.0
Services
9.5
Cleanliness
9.7
Comfort
9.6
Facilities
9.0
Location
9.2
Overall
9.5
Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Food
8.5
Location
9.2
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.1

Excellent 10.0
Pros: I had a problem with my reservation. It was my fault. The young lady at the desk was so helpful and friendly. We will be back! Thank you.
Excellent 9.0
Pros: Very comfortable beds and rooms, beautiful building and decor. While close to highway, it was actually quite quiet. Felt luxurious.
Poor 1.0
Pros: The location and scenery of the hotel.
Cons: There was a blood stain on the bed that was discovered on check out.
Excellent 10.0
Pros: Grounds
Cons: Love it
Excellent 10.0
Pros:  
Cons:  
Excellent 10.0
Pros: Decor, amenities.
Excellent 8.0
Pros: The bed was very comfortable, the grounds are well maintained, staff and housekeeping staff is very friendly and helpful. Very kind housekeeping people! The restaurant staff was not for efficient as they congregated in groups chatting and were extremely slow but the bar gentlemen was exceptionally friendly and very competent! Loved him!
Cons: We had terrible service for lunch and a very difficult time even getting our bill and then we couldn't get anyone to take our money to pay the bill! We never ate again in your dining area for the rest of our stay. Our breakfast meal was cold, the order was wrong, didn't get our drinks, and service was soooo slow. Big fail! I would have appreciated more benches outside and places to sit down near the entrance and exit hotel doors. I heard this said by a few hotel guests , especially from the older folks. The grounds are pretty but very few places to sit nearby. The price of the rooms are a bit high compared to others I've stayed and your pool area needs work as the walkways are hazardous around the pool with lots of uneven bricks. I saw an older lady trip and stumble on the brick walking paths around the pool and I tripped up a few times myself. All in all our stay was comfortable but for the price it needs improvements.
Excellent 10.0
Pros: The room was large enough for my 1 year old grandson to run around in after being cooped up in a car all day.
Excellent 10.0
Pros: Very clean Hotel is located in a beautiful location
Excellent 10.0
Pros: The staff were very professional, pleasant, and ready to help with whatever question or need.
Cons: This is the best hote I have ever stayed at. It was family friendly and relaxed.
Excellent 8.0
Pros: The grounds of this hotel are marvelous. It reminded me of the Grand Californian at Disneyland. The lobby is gorgeous and each building is connected so you are protected from the elements. The pool is really nice and the hiking trail was awesome!
Cons: The cleanliness was not all there. I found a diaper rolled into a towel in the bathroom to my horror. It looked like a used swim diaper that a baby would wear. Also, when I went to start a bath, I noticed at least 3 hairs in the tub so I had to clean that
Excellent 9.6
Okay 4.0
Cons: Dirty towels, air conditioning wouldn¿t cool the room down
Excellent 9.0
Pros: Beautiful large rooms and bathrooms! Great restaurant and terrace open to the huge private trail behind the hotel. Magnificent lobby. Staff was great!
Cons: Mattress a little too soft, towels and carpets a little too old.
Excellent 10.0
Pros: The quiet room and beautiful surroundings. The king room was spacious and had a nice sitting area in addition to desk and bed.
Excellent 10.0
Pros: Very nice place to stay. Rooms are great with great views. Very clean and super staff waiting to help in any way.
Excellent 10.0
Pros: Kindness cleanliness
Cons: No soaps or anything stocked in room and there was blood on the curtain
Excellent 10.0
Pros: Kindness and cleanliness
Cons: Pool closes early
Mediocre 3.0
Pros: The best thing about this hotel is that I only had to stay one night, although even that is one night too many.
Cons: Dirty, poorly maintained and indifferent staff. Room was not vacuumed, had no trash can, one bathroom light was out, shower door didn't close properly resulting in wet bathroom floor. Definitely not a 3 star hotel and not up to HIE standards.
Good 7.0
Pros: The hotel is right off the interstate but once you¿re there you have the felling you are secluded up in the woods. It is beautiful as well as having great amenities. The the heated pool is unique in that it is overhung by large pine trees.
Cons: The specific table we had reserved for dinner was occupied when we got there. While trying to resolve the situation, the manager hovered over me and talked in a very condescending manner. Hence the low overall and particularly staff review.
Good 6.0
Pros: Room availability from parking lot.
Cons: When we arrived the front desk said our room was not ready so she said she would call us when ready. Never did get a call back. Finally went back to the hotel and our room was available. Never did see the lady that had been at the front desk again.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 9.2
Excellent 10.0
Okay 5.0
Cons: When we arrived around midnight, there was no one at the front desk and I stood there for quite a while and finally ended up saying ¿hello!¿ Loudly and still no one came for over 15 min. Finally a gentleman walked up but didn¿t even offer an apology
Excellent 8.4
Excellent 10.0
Excellent 9.6
Excellent 10.0
Good 6.0
Pros: The rooms are spacious, nice bathrooms and beds. Overall luxurious set up.
Cons: We stayed three nights and room service did not show up until we insisted on having our room cleaned. That is ridiculous! Of course the excuse was that other patrons did not want room service because of the pandemic. That is the simply ridiculous! Sorry
Mediocre 3.0
Pros: Clean room and in good location
Cons: Don't confirm that the room has king bed and then when we arrive move into another lesser room. First and last time I will stay at this hotel. Staff at the front desk could use a lesson in being cordial to arriving guests
Poor 1.0
Pros: Location
Cons: Room stunk like smoke. My wife has cancer and this was not acceptable. Complained and told hotel was sold out. Her attitude was not good. She could of cared less. Also we reserved a king bed and got 2 queen. Complained but did no good.
Good 7.0
Pros: Location and view.
Cons: Check-in was at 4pm but we were early like at few others. We were told our room wasn't ready yet and they would call us when it was. We watched as many people checked in while we sat. We were finally checked in at 5pm. I paid extra for a room with a view
Good 7.0
Pros: Trees, grounds, rooms were nice and updated.
Cons: Pool pump was broken and couldn’t use- this was something kids were looking forward to. Sink was backed up.
Good 7.0
Pros: Incredibly comfortable room and bed. The restaurant food is quite good and reasonably priced. Lovely setting.
Cons: I couldn’t participate in any of the hotel’s outdoor offerings because they were crowded with nobody wearing masks. Guests wore masks only at the front desk. It was unnerving to be anywhere but in my room.
Excellent 10.0
Pros: The decor was beautiful and everything on property was very well maintained!!!!
Good 7.0
Pros: location and large room with 2 beds
Cons: Breakfast not that great dinner food was great except the charge for room service and gratuity was too much.
Excellent 9.7
Pros: Yes
Cons: Closer to restaurant
Excellent 10.0
Pros: Overall, about the nicest hotels I have stayed in. Felt luxurious. Well with the price, from someone who tries to be frugal Great beds and wonderful bathrooms.
Cons: Nothing
Excellent 10.0
Pros: Very clean. Friendly staff. Felt like luxury at a great price. The large bathroom and plush bed was top notch!
Cons: Complimentary breakfast would be nice
Excellent 10.0
Good 7.0
Pros: The location in the woods.
Cons: Restaurant did not have the best menu as to fish. Tacos were tasteless, fish and chips had too much coating on fish, and on Saturday night, when the special was salmon, they only had two pieces at 7:00 p.m. We had to go elsewhere.
Good 7.0
Pros: Location
Cons: Made the reservation way ahead of time to secure the room I needed also called two weeks before trip to confirm again it had sleeper sofa and the the two queen beds I requested... was told yes it's all taken care of .. got there and only 2 beds...
Excellent 9.7
Mediocre 3.0
Pros: The staff was friendly and helpful.
Cons: NOT the Hotel to stay at if you are a couple with no children. Loud children running up and down the halways at all hours. The room was VERY dated (circa 1975). The restaurant is overpriced & the food is bland.
Excellent 9.7
Pros: Over the many years, the quality never changes
Okay 5.0
Pros: the lobby
Cons: the old American grandma style interior
Good 7.0
Pros: Room was spacious, staff very helpful
Cons: Electrical outlet kept kicking off, no microwave, restaurant was poor
Excellent 9.7
Pros: Good sized room that was very clean. Quick check in and check out. About 1.5 miles from downtown.
Cons: In room coffee was flavorless and the one cup machine leaked water. Would be fantastic if breakfast was included.
Excellent 10.0
Pros: Friendly and helpful staff. Very nice hotel.
Okay 4.2
Cons: The rooms at this property have not been updated in years. Should have stayed at a Hampton Inn for less money and a free breakfast.
Excellent 10.0
Pros: Great for the family, spacious and clean.
Excellent 10.0
Pros: The staff were very good, helpful & professional. The rooms are quiet, large, and very clean. Very nice pool, there's a nature trail out back (walking or running) , good restaurant. Nothing to complain about here.
Excellent 8.0
Pros: Nature trail on site
Cons: Furnishings were good, style was a little "period"
Mediocre 2.0
Pros: The person checking me in was very friendly.
Cons: I was in a building in the very back that was under construction and when I say under construction the whole hallway next to my room was sheeted off...I was the only one at that section. I didn't feel safe and I was staying alone.
Good 7.7
Pros: Loved my view into the woods; it was quiet & the room was larger than normal and comfortable. Staff is nice. We have stayed over the years and enjoy the hotel & less busy location.
Cons: I wish I could have used the jacuzzi but it was always full of people. I know the hotel can't control but maybe extend the hours a little when you are so full? I don't get the sense much recycling, or green efforts are being made? I like to see the message about towel re-use & hope my sheets were not washed since that would be wasteful. I really appreciate & choose hotels, when I can, that are GREEN. check out the soap progarm, it makes sense. https://cleantheworld.org/
Good 6.0
Pros: Great hiking trail and children's playground. Plenty of room for kids to run around.
Cons: Wow, can you say 1940's. There is a reason there are non pictures of the rooms in the ads, they are in a time warp.
Little America Flagstaff - Flagstaff
Rated #1
9.3
Excellent 9.3
Based on 3,330 reviews
Details
Reviews
C$ 368

Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.1
Overall
9.2
Overall 8.9 Excellent
Based on 1,357 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.1
Overall
9.2
Cleanliness
9.0
Comfort
8.5
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.9
Staff
9.3
Cleanliness
9.3
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.4
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
8.7
Comfort
8.8
Location
9.1
Services
8.8
Staff
8.9

Excellent 10.0
Pros: Loved the look, feel and ambiance of this hotel. The breakfast set up was very good, the pool was warm, the staff was very friendly , the beds were comfy and the rooms were just right.
Cons: can't think of anything
Excellent 8.0
Pros: Good
Cons: More room in bathroom and a higher stool. It was like in a child’s room.
Okay 4.0
Pros: Nothing really.
Cons: The bed and pillows were not comfortable. The bathroom door did not close. The bathroom door was too close to the toilet and the toilet was too close to the wall. There was an odor in the room. For the price the vanity was too small.
Excellent 10.0
Pros: We had been traveling to multiple locations and it was very nice to have a hot, good tasting, continental breakfast at the hotel. The staff was very friendly and helpful.
Excellent 10.0
Pros: Very nice staff, property and hot breakfast.
Cons: N/A
Excellent 10.0
Pros: Cozy place with lots of amenities: pool, fitness center, laundry and even meeting areas. Walking distance to restaurants and department/convenient stores.
Cons: Wished there was an option for eggs (scrambled or sunny), milk (almond/soymilk or 2%/skim/whole), and meat (bacon or sausage) for breakfast. Otherwise, everything was great.
Excellent 8.0
Pros: The lobby area with its high ceilings and comfortable couches and seating was very attractive. It was raining cats and dogs so the friendly desk clerk lit the fire in the fireplace which was very nice.
Cons: Breakfast was adequate but the eggs and sausage were unappetizing. Wish they had offered more healthy selections...too much white bread and sugary cereals, muffins, etc. Still OK, but just OK.
Excellent 10.0
Pros: It was beautiful and decorated so awesome! Very clean, quiet and comfortable with a great breakfast! Perfect stay for visiting The Grand Canyon!!
Cons: Nothing
Excellent 9.0
Cons: The toilets were to low and small for seniors
Excellent 9.0
Pros: The staff was very friendly, helpful, and knowlegable about the area
Cons: Pool was very small
Mediocre 3.0
Pros: Bed was comfortable.
Cons: When we arrived (about 8;30) they told us at the desk there was no hot water and no water pressure to even take a shower. We had a non refundable reservation. They were willing to put us up in their lesser sister hotel. Not happy.
Excellent 10.0
Pros: The room lived up to its name! Most comfortable hotel bed I have slept in! Everything was clean and spacious. We had two queen beds for two adults and two dogs.
Cons: Nope! Great hotel.
Excellent 9.0
Cons: No!
Excellent 8.0
Pros: The hotel had a friendly and super helpful staff. We loved the location and the rustic lodge look. Our room was very spacious with everything we needed. We would definitely stay here again.
Cons: The bed frame had parts that stuck out and caused some bruises.
Excellent 10.0
Pros: The atmosphere is great! Sitting by the fire relaxing after a long day of travel is awesome!
Cons: Nope
Poor 1.0
Pros: Not much
Cons: Staff very rude and degrading. Very overpriced and not worth the stay. Said it 2as one amount and it included everything but then they started adding on more fees. Stay elsewhere do not stay here. This was our first time and definitely our last...
Excellent 8.0
Pros: It very clean.
Cons: Breakfast accommodations.
Excellent 9.0
Pros: It was close to everything we needed it was very clean and roomy had a nice view
Cons: It's pet friendly which is nice but some of the pets were barking and whining we could hear them but not really a big problem
Excellent 10.0
Pros: Very clean and quiet!
Cons: Nothing!
Excellent 8.0
Pros: Price and cleanliness.
Cons: Check out was at 11, and housekeeping knocked on our door at 8:45am and all my kids were sleeping. Woke us all up, then opened the door before I could get to the door.
Excellent 9.0
Pros: Desk staff were super nice!! Clean rooms!!
Cons: placement of ironing board in closet made it quite difficult to hang clothes. We just moved it out while we were there...
Mediocre 3.0
Pros: Location.
Cons: Chose because of location and reviews-totally disappointed. Front desk staff downright rude (we arrived late and had trouble navigating parking lot with large vehicle). Grab and go breakfast was a granola bar-no water or coffee. Rooms very old.
Good 7.0
Pros: Fridge and microwave
Cons: Room was pretty small and could use an update, esp the beds.
Good 6.0
Pros: Location was pretty good and there was a nice, big common area room.
Cons: Let me preface by saying , I understand these are trying times with COVID-19, but the buffet breakfast that was shown and said to be part of the price of the room was replaced with grab n go bags at the front desk with 1 banana and 2 granola bars! ðŸ‘
Okay 4.0
Pros: The location was great, but the hotel is not. It was way overpriced for the quality and cleanliness of the entire place. The pool was green. I wouldn't stay here again for free.
Cons: I paid $--- for a room with a shower that did not work. Me and my daughter had to shower in another room with a "weird smell" (urine) A spider in our bed and the entire place needed dusting. My car was also dented while parked in their parking lot.
Okay 4.0
Pros: Great beds
Cons: Hard to find with gps
Excellent 10.0
Cons: Full size pillows, and they ran out of extras
Excellent 9.7
Pros: Love the breakfast, love the staff, rooms are nice, love the decor, the fireplace, and can't beat Flagstaff. It's nice to have a hotel that "feels" like Flagstaff and not your "typical" boring decor.
Cons: Would be nice if the rooms were a bit larger, and when we stay more than 1 night, we put our clothes in drawers. The rooms are not big enough for even 2 peoples suitcases, and things without the room getting cluttered and things get in the way. As well, there are few places available to put things. One thing we've always had a problem with there has to do with the TV. Because it's mounted close to the wall, and the speakers are in the back of the telivision, we have to turn the volume WAY up to hear voices, like in a movie. So we have to keep turning it up and down. One night my husband was asleep and I was trying to watch a movie, without waking him up. I gave up half way through because I had no idea what was going on.
Okay 5.0
Pros: The staff were very friendly and nice. The room was clean. The location was conveniently located.
Cons: The room above us was so loud at night (from 12am to 1:30am), with people waling/running around the room and the bed had weird noise. I went to the front desk trying to complain about it and no one was there helping us. We had a very bad sleep.
Good 7.0
Pros: Location
Cons: Somewhat old facility Poor breakfast
Okay 5.0
Pros: They gave fresh baked cookies when we arrived. Location was good . Staff was hard working and helpful. Room was clean
Cons: Felt like the lobby staff is overworked. They were stressed out. More staff needed to fix problems ( a/c not cooling , toilet not flushing etc) . More maintenance needed on elevator ( the door was shaking while moving ) . Overall, satisfactory stay.
Good 7.0
Pros: The breakfast in the morning was excellent with many options.
Okay 5.0
Pros: I liked the location and the free breakfast. The room was pretty clean as well.
Cons: I did not like that there were no trash cans in the bathroom. There were also no liners in the trash can. The room was also 75 degrees when I got there even though it was 50 degrees outside.
Excellent 9.1
Pros: We were visiting NAU with a grandma and 3 teens ... we had 3 rooms on the ground floor all in a row per the request on our reservation!
Cons: Needed more staff and seating at breakfast buffet
Good 6.0
Pros: The staff was very nice. Breakfast was very good.
Cons: I have a handicap and can use most standard rooms. this one was difficult. Entrance to hotel is difficult for people with disabilities. I would not stay at this facility again.
Excellent 9.7
Cons: The bed could of been a lot more comfy
Good 7.0
Pros: Convenience off highway.
Cons: Way overpriced. Expected better.
Good 7.0
Pros: Location to eating and shopping.
Cons: The back door to the hotel would not lock so only guests could use that door. Staff was made aware of this and it was never fixed. We stayed two nights knowing that an unsecured door down the hall was open all night.
Good 6.0
Pros: Great staff.
Cons: Need blinds in the great room;very hot& sunny. All windows dirty.Because of the heat, floor level windows were opened-no screens! A lawsuit waiting to happen, in my opinion. All it would take is 4 one young mother distracted for a tradgedy to happen
Okay 4.0
Pros: The staff was great and the breakfast was awesome.
Cons: This hotel was in the loudest location I have ever experienced. Between traffic noise, sirens, and noisy upstairs neighbors, we maybe slept in 20 minute increments. The bed was also lacking in comfort.
Excellent 10.0
Pros: Great location and clean.
Cons: NA
Comfort Inn I-17 & I-40 - Flagstaff
Rated #2
8.9
Excellent 8.9
Based on 1,357 reviews
Details
Reviews
C$ 242

Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
9.1
Overall
8.5
Overall 8.7 Excellent
Based on 2,572 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
9.1
Overall
8.5
Cleanliness
8.6
Comfort
8.0
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
7.7
Comfort
7.6
Facilities
8.3
Location
8.2
Overall
7.1
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
9.5
Comfort
10.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.1
Overall
10.0
Services
8.9
Cleanliness
9.1
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
8.5
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.9
Staff
9.0

Excellent 10.0
Pros: The room was very clean when I first arrived. Due to covid, daily cleaning services were limited once in the room. I definitely did not mind this at all. The staff was great and took care of anything needed if asked. In addition, there was enough provided for breakfast on a daily basis. I forgot to add that I enjoyed the small gym on-site. :)
Cons: N/A
Excellent 8.0
Pros: The room is large and clean and inviting. I am in an ADA room, and I would say that the doors are barely large enough to accommodate my wheelchair. Just a couple of inches more and it wouldn't have been an issue. But otherwise, easy for a wheelchair to maneuver in. Thanks for the low pile carpeting.
Cons: The internet is very poor. I can hook up to the internet, but some of my wifi accounts do not work, and coverage is spotty.
Excellent 9.0
Pros: Food was good considering the COVID issues. Location was great. We were told there were queen size beds but upon arrival, no queen beds. Price was at the top of what we normally pay.
Cons: Queen size beds.
Okay 5.0
Pros: We liked the new facilities. Staff was friendly and helpful at the front desk.
Cons: overflowing garbage cans inside and out all the time, dog mess everywhere outside despite postings and supplied bags, dog mess in a stairway entry tracked inside and not cleaned for our whole stay.
Excellent 10.0
Pros: I did not eat any breakfast—all carbs/sweets no eggs available. I love the floor plan. First time I could go out a door directly to a courtyard. Also, well maintained
Cons: I highly disliked the $20 fee for checking in before 3PM. Some corporate numbers cruncher came up with that. When traveling and you’re tired it’s really bad public relations to be penalized to get in your room early even though it’s available. Booo.....
Okay 5.0
Pros: Breakfast was just alot of sweet bread.. would have loved some toast with butter.
Cons: The ac in the room wasn't cooling.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 8.0
Pros: quiet, clean, good location.
Cons: not enough in room coffee packages. 3 day stay and only one regular packet? that was gone the first day. i'm sure there was coffee elsewhere if i went looking, but why have a coffee maker in the room and not give enough coffee for the entire stay?
Excellent 10.0
Pros: The hoTel was wonderful, very clean and a great location. I liked everything about it. The staff very friendly .
Cons: The only hing I would change was the breakfast starts at 7am and it would be better if started at 6am.
Excellent 9.0
Pros: clean, good value
Cons: nothing
Good 7.0
Pros: The hotel is in a very good location
Cons: The room looked amazing but the smell of animal urine was so strong I would not stay there again. They do list that pets are allowed but I would assume a hotel that allows pets would clean carpets more often
Excellent 10.0
Pros: Pet friendly, close to NAU, freeway access. Short drive to downtown and surrounding attractions. Good to go!!!
Okay 4.0
Pros: Close to the interstate
Cons: First night heater fish did not work even after calling. Toilet was not clean.
Excellent 10.0
Pros: Very clean and friendly
Excellent 9.0
Pros: outdoor jacuzzi, clean rooms, easy access to hotel.
Cons: they closed pool/jacuzzi too early.
Excellent 9.0
Pros: Personnel made it perfect
Excellent 9.4
Pros: Staff was very friendly. We travel with dog and they made it really easy and comfy.
Cons: Little more toiletries would be great (shower cap, laundry bag)
Excellent 10.0
Pros: Room lead very clean. Check in and check out was very easy. Great location that was central to many places on that side of Flagstaff.
Cons: Even though there was no house keeping until you checked out, it would have been nice to have trash removal during the stay. We understood that no cleaning was taking place due to COVID but trash pick up once or twice would have been beneficial.
Excellent 10.0
Pros: Nice clean room
Cons: No hot breakfast
Okay 4.8
Good 6.0
Pros: The beds were uncomfortable and made squeaking noises every time you moved. For the price point, the mattresses should be much better quality.
Cons: The staff was very nice and accommodating. They need more people at the front desk for check in.
Good 7.0
Pros: Location and clean
Cons: Size of beds, sleeping was difficult-uncomfortable for 2 adults on 1 bed
Okay 5.0
Pros: Super friendly and accommodating staff!
Cons: Our first room smelled of urine awful... staff was accommodating and moved us immediately. The bed was super uncomfortable and the the bathroom had hair from the previous guest in the shower.
Excellent 10.0
Pros: The room was very clean and comfortable
Poor 1.0
Pros: Staff was non existent, no breakfast even though it is advertised. They could have made boxed breakfast. The little coffee station that was there was cold and ran out each am. Room smelled like nursing home. Weird odor. Elevators took forever.
Good 7.0
Pros: Location
Cons: Pool was old and gross. Confused about the hours too
Poor 1.0
Pros: Nothing.
Cons: Broken door handle, trash on the floor, cockroaches and mold all over the bathroom, the soap was already opened and no pillowcases on the pillows. Extremely noising all night with cars speeding by and a Taco Bell sharing the same parking lot.
Good 6.0
Cons: There was no breakfast,
Good 6.0
Pros: noise level - quiet & it's cleanliness.
Cons: no breakfast and no vouchers to accommodate what was originally an added amenity.
Good 6.0
Pros: Quiet
Cons: no breakfast of any sort due to Covid, should have offered bagged breakfasts or a voucher for a local restaurant to order to go breakfast since it says they offer breakfast.
Excellent 9.4
Pros: Yes
Good 7.0
Cons: Noisy upstairs neighbors
Excellent 10.0
Cons: Breakfast at other La Quinta hotels offered more variety of fresh fruits beyond bananas and oranges and I would appreciate seeing this location add seasonal fruits. Also, more breakfast variety in general would be nice; for example instead of offering sausage patties everyday how about mixing it up, sausage on Monday bacon on Tuesday.
Poor 1.0
Pros: Looked nice and clean
Cons: Had a staff member try to brake into our room. He didn't try knocking. He stopped when I opened the door. I'm still not sure why he was trying to get in. He told two different stories. I was told hope you have a better rest of the night
Okay 4.0
Pros: Clean
Cons: No spa working. I went out of my way to find swimwear. Only to find out there was no hot tub. I would bot have paid over a $--- dollars if I k re beforehand the hot tub was not working.
Okay 4.0
Pros: The location, free breakfast, and cleanliness. The updated decor was nice, but did not balance out the drawbacks of the hotel or the very high price we had to pay for Memorial Day Weekend.
Cons: Everything was too small; The double beds, microwave, coffee maker, trash cans, breakfast plates, juice cups - everything was tiny. Our key card stopped working constantly leaving us stranded. Too expensive for what you get.
Okay 5.0
Pros: Location to NAU was perfect.
Cons: The website did not state that the hotel was under construction.
Good 6.0
Cons: Work out room was not available. Yet price was not adjusted. Shower contained used soap and shampoo!
Good 6.0
Cons: Hotel under construction
Excellent 8.0
Pros: I really enjoyed staying at La Quinta with my family. It was clean and the staff was friendly.
Mediocre 3.0
Pros: Beds were comfortable
Cons: Not very clean. Roaches in tub
Okay 5.0
Pros: Rooms are being remodeled. The one we had was remodeled and quite nice.
Cons: We had a single bar of soap in our bathroom and no shampoo, conditioner, lotion, etc. the remodeled room was great, but they're very cheap on any amenities
Okay 5.0
Pros: Excellent location near shopping, restaurants, and the University. Easy access.
Cons: Locked out of our room the second night because their system showed nonpayment. Long trek to the front desk and the two clerks were rude. Our room had not been made up, cleaned, or restocked with towels and coffee. Promised a credit but not received yet
Okay 5.0
Pros: It was pretty clean and they had a decent breakfast.
Cons: I didn't like how noisy the room was. We heard dogs barking, people talking, and doors slamming at all hours of the night.
Mediocre 3.0
Pros: No pet fee
Cons: Thin walls, poor coverage for incoming guests checking in during charter bus group checking.
Okay 4.0
Pros: Good location, close to downtown.
Cons: Beds were really uncomfortable and small. Bath tub was dirty, and we paid $---/night!
Poor 1.0
Pros: I can't think of what I liked because I spent hours listening to barking dogs.
Cons: Pets are allowed in every room. We listened to dogs barking for hours!
Excellent 10.0
Pros: Our room was very clean. People were friendly. It was quiet.
Okay 5.1
Pros: I stayed here because of their incusive pet policy and because the rooms do not smell like smoke. It is also safe and the hallways are interior to the building.
Cons: People are not picking up their rubbish or dog poo outside. There should be more dog dirt bags as well as better lighting. The cleaning staff didn't do a good job vacuming under the edges of the beds or around the edges of the room. I wish they also provided paper or plastic cups and plates rather than styrofoam as styrofoam is very bad for the environment. Other hotels in flag also have a recycling program for plastics, cans, and newspapers. Why can't you do that? I also do not like the breakfast as there are not organic whole grain choices, sugar free or even decent coffee.
Good 6.0
Cons: Too many dogs...pee and poo on snow all around entrances. Unsanitary. Did not enforce pet area
Excellent 8.5
Pros: Quiet location (NO TRAIN NOISE!), the room was spacious and clean, and the location was close enough to allow for walking to nearby restaurants.
Cons: Parking is a bit challenging, it get's very crowded in the breakfast area and the breakfast items get wiped out faster than they can be restocked.
Excellent 10.0
Pros: Clean, comfortable, close to interstate. Nicely laid out! Good to have a laundry.
Cons: No variety for breakfast. Too many carbs. Many machines broken.
Excellent 8.8
Pros: Free breakfast. Wifi.
Cons: No elevator.
Excellent 9.1
Cons: Pets allowed, some barking dogs.
Okay 4.8
Pros: The location to restaurants nearby was nice and the room was a decent place to get warm as a home base before venturing out into the snow. Now getting a room on time as reserved and the services paid for is another thing.
Cons: When we arrived an hour after check-in our room was not ready. We were told we would have to wait 30-60 minutes and then check back in to see if one was available. The same was said for at least 10 others as we waited. When we finally did check-in we had no soap in the room's bathroom and had to request this. The beds were lacking on the comfort and in the morning it was a mad house for breakfast. Little to nothing was available. I grabbed two of three remaining yogurts and a few mini muffins for our family of four. When asking at the front desk if anything else would be put out we were told they would make a final attempt to refill. this was 45 minutes before the end of breakfast and it never was re-filled. Besides cereal, muffins, a waffle maker and yogurt I saw nothing. No protein was offered only carb options. This was a big let down. The following morning we skipped it and went across the street to Coco's. I booked partially for the included breakfast which was a joke and mostly non-existent. It may have been a busy holiday but that is no excuse. You staff for those situations and plan ahead. If you are looking for a place you can probably do better.
La Quinta Inn & Suites by Wyndham Flagstaff - Flagstaff
Rated #3
8.7
Excellent 8.7
Based on 2,572 reviews
Details
Reviews
C$ 237

Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
8.0
Overall 8.7 Excellent
Based on 581 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
7.3
Location
8.0
Overall
6.6
Cleanliness
8.0
Comfort
8.0
Facilities
7.3
Location
9.3
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
9.0
Location
9.2
Services
8.5
Staff
9.1
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.0
Comfort
9.3
Facilities
8.0
Location
8.9
Services
9.0
Cleanliness
8.9
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.0

Excellent 9.0
Pros: Clean and new, very friendly staff
Cons: ?
Excellent 10.0
Cons: No movie purchases but other then that everything was great
Mediocre 2.0
Pros: Rooms were big.
Cons: Front desk was so incompetent and was overcharged. Sofa bed was nasty and broken . I kept trying to talk to general manager, but she never called me back. Dryer broke on they didn't fix it. Luckily a young man on night staff helped me out by letting me use their dryers since it was past midnight and I had bunch on wet clothes Operations manager noticed I was over charged right away! She was only person who seemed to have idea what to do to fix it!
Excellent 10.0
Pros: Very nice staff. They were great. The breakfast in the morning was great too. Comfortable room.
Cons: The pool was way too cold. It wasn't enjoyable. I get that it's hot out and you want to cool off but when your shivering it's not too much fun. My son who is usually a fish even wanted to get out quickly.
Okay 5.0
Pros: Modern remodel.
Cons: Pillows we're flat, did not get a good night's sleep. Loud halls with kids screaming, people nocking on doors, you could hear everything.
Poor 1.0
Cons: ROOM
Excellent 10.0
Pros: THE CLEANLINESS AND MAINLY THE COVID PROCEDURES IN PLACE THROUGHOUT THE HOTEL.
Cons: HONESTLY, NOTHING.. EXPERIENCE WAS GREAT.
Excellent 9.0
Pros: The bed is the right size when they said it¿s a queen, it is a queen size, unlike other hotels. Easy access to mostly everything.
Cons: Nothing major, just noticed that the sink doesn¿t drain quickly. The bedsheets has stain.
Excellent 10.0
Pros: We throughly enjoyed our stay here.During this pandemic cleanliness is our priority and we bring our own cleaning supplies and santitation wipes, and was very pleased to see how clean this room was right down to the covers on the remotes! Friendly staff
Poor 1.0
Pros: Seemed like an average hotel for an average price
Cons: Checked out due to lack of hot water and was only refunded 50%
Good 7.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Spacious quiet room within walking distance to several restaurants staff extremely nice and helpful.
Cons: Nothing to complain about
Excellent 9.0
Pros: The room was clean.
Cons: We arrived at our room in the evening and were placed next to a room where there was maintenece going on. They were loud and we were told they were only going to be there for 15 min. Ended up more like 1.5 hours. Parking charges.
Excellent 10.0
Pros: Clean room. Friendly staff.
Excellent 10.0
Pros: It was very beautiful and the beds were very comfortable. All the staff was very friendly.
Cons: I wish it would state there is a 75dl pet fee and parking fee prior to booking. Also, the room was slightly dirty. Noted hair still in bathroom and on counter.
Excellent 8.0
Pros: The room comfortably accomodated 2 adults and 2 children.
Cons: The new $6 per vehicle parking fee was a surprise. The nearby Flagstaff Urban Trail System (FUTS) which has always been a draw needs serious upkeep! There were homeless people, garbage, used contraceptives, graffiti, and benches/bridges in disrepair. SAD!
Excellent 10.0
Pros: the room was very clean and well apportioned
Cons: no
Excellent 10.0
Pros: Very spacious rooms.
Cons: Having to pay for parking considering the location of the hotel
Poor 1.0
Pros: Nothing
Cons: Customer service bad rooms, Low class hotel dirty room smile bad Asked personal if I can get a double bed room said sure come down stair and will switch it but later said sorry no vacancy I will never use that hotel again
Okay 4.0
Pros: Nice rooms good breakfast
Cons: They supply every room with a book of Mormon. This is a known cult and it is not okay. Parking is a nightmare and staff could care less.
Poor 1.0
Pros: Nothing, its decent but definitely not a 4 star
Cons: 1. Took over 30 mins to check in 2. Valet is absolutely the worst, they are rude, the lobby tells you $50 for the stay but its $50 per day, per car!! The valet tells you that you absolutely cannot self park but can! Rooms are very small & hot!
Mediocre 3.0
Pros: Nothing...
Cons: Staff was rude and inexperienced. Breakfast was very limited and not great. Room had a very strong chemical smell in it. Cleaning product is my guess. Windows of course did not open. Terrible room design too.
Good 7.0
Pros: The resort area and amenities
Cons: Cleanliness was disgusting. We arrived late at night, bugs crawling s over the bathroom in a casita, shower head fell off, handle pulled off. We were finally able to get changed to two different rooms at 1:00AM
Excellent 10.0
Pros: The front desk attendant at check-in, Dean, was extremely friendly and helpful with recommendations for places to eat, drink, and visit. We actually went to all the places he suggested and it was a great time. The check out attendant was also very polite and friendly.
Cons: I wish we would've had just a couple more plates in the room, but other than that they were amazing.
Good 6.0
Pros: Clean and modern
Cons: Poor breakfast with no variation in choices.
Okay 4.0
Pros: Location of Hotel
Cons: I had my granddaughter (7 years old) who is excited about opening the room door with the hotel key. Upon opening the door, we discovered a couple in the room who were not dressed in an appropriate manner for a 7 year old to witness.
Good 6.0
Cons: It seemed like the AC wasn't working properly. It was cold out, but very hot in our room, so we had the AC set to 68 and it remained very warm in the room.
Okay 5.0
Pros: The location is good being right off the freeway, and located close to the University and downtown area. The breakfast bar was pretty decent spread of food options, and had adequate seating for a lot of people.
Cons: For the price it seemed a bit high for what you were getting other than for the breakfast buffet. There was no mention that the pool was closed and that the entire 4th floor was under construction. Entire back parking lot closed off with equpiment.
Okay 5.0
Pros: location & very comfortable beds
Cons: elevators floors needed cleaning; plastic floor base on a wall corner right next to the bed was broken and very sharp, potential for injury. Sliding door to bathroom was extremely heavy and difficult to open & close due to rubbing on carper beneath.
Good 6.0
Pros: The size of the room.
Cons: Was told that if I hadn't checked with the Hotel I could of been put in a room That was different than shown on your sight.
Okay 4.0
Pros: The complimentary breakfast
Cons: Its layout; lack of front desk staff.
Mediocre 3.0
Cons: The room was extremely dirty. Stains all over the carpets, stains and dust all over the curtains, and the curtain was broken. Beware that hotel charges $75 non-refundable pet fee.
Okay 4.0
Pros: The friendly staff. Every member of the staff greeted you and made you feel welcomed.
Cons: The rooms were dirty.
Poor 1.0
Pros: The location was nice and the decor was very modern and nice
Cons: We were traveling across the US and this was by far the worst hotel experience of the entire trip. Water did not work for hours after we arrived. Had to go offsite to take care of medical needs. Heater went out in the middle of the night. and much mote
Okay 5.0
Pros: The room was well laid out and clean.
Cons: Ironing board cover not put on correctly, threshold at bathroom entrance very slippery, back entry door from parking lot did not work requiring a walk to front, food at breakfast was not prepared for busy weekend, pool was not a pleasant experience.
Okay 5.0
Pros: Location is great. It is right on the Canyon rim.
Cons: Desperately in need of updating. Think 1970’s. All the park eating venues also need a physical update and menu update. They are certainly not comparable to the majesty of the view. Not world class.
Okay 5.0
Pros: Location and accessibility , parking
Cons: Theroom has blood stains throughout the room carpet, walls shower curtain , maintenance came and at first claimed it was kool-aid but realized it was blood ,I covered the blood with a towel on the floor and tried to wash the wall and shower curtain ,
Good 6.0
Pros: staff
Cons: hooks in bathroom broken, curtain rod broken, bed uncomfortable
Good 7.0
Pros: We had a king bed reserved and I was told they were out of those rooms and should have made my reservation though the hotel to guarantee what I wanted.
Cons: See above
Good 6.0
Pros: The staff was awesome! The location was great! The breakfast was also very good!
Cons: Stains in room on couch. Super dirty switches and shower as well as exposed wires hanging out of the ac unit.
Okay 5.0
Pros: Staff was friendly
Cons: Bed was not comfortable.
Good 7.0
Pros: The staff was great! Very professional even late at night. The breakfast with the yogurt bowls was perfect for my strict diet.
Cons: The walls in the guest rooms especially the bathrooms could have gotten a wipe down.
Good 6.0
Pros: Good location.
Cons: Expensive for what it was. Room not ready at check in time.
Poor 1.0
Pros: Nothing!!
Cons: Over priced and said pet friendly. RIGHT!!!! $--- Is totally unreasonable!!! Not impressed at all and didn't know it till I got there. What a shock, and couldn't cancel cause it was booked. Never again will we stay with this chain.
Okay 5.4
Pros: Location
Cons: Dirty, loud AC and construction next door, dogs barking in room next to us, breakfast not good
Excellent 8.0
Pros: I liked that the hotel seemed to be in very good condition--nothing appeared worn out and the parking was adequate so that we didn't find ourselves hunting for a space.
Cons: The price or the room seemed out of line with what we paid for a stay at another Marriott of comparable size and quality. It was 40% more to stay here than at a Courtyard in Abilene, TX and a Residence Inn in Albuquerque, NM.
Excellent 10.0
Pros: The rooms are very clean and comfortable and the staff was very friendly. The location was next to anything you needed.
SpringHill Suites by Marriott Flagstaff - Flagstaff
Rated #4
8.7
Excellent 8.7
Based on 581 reviews
Details
Reviews
C$ 333

Cleanliness
9.2
Comfort
8.9
Facilities
8.5
Location
9.0
Overall
9.2
Overall 8.7 Excellent
Based on 536 reviews
Cleanliness
9.2
Comfort
8.9
Facilities
8.5
Location
9.0
Overall
9.2
Cleanliness
8.8
Comfort
7.2
Facilities
8.0
Location
9.2
Overall
8.5
Cleanliness
9.5
Comfort
9.0
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.9
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
8.6
Cleanliness
9.2
Comfort
8.9
Location
9.0
Overall
10.0
Services
8.8
Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
8.9
Overall
10.0
Cleanliness
9.4
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
8.4
Services
7.9
Staff
8.6

Excellent 10.0
Pros: Easy location Great staff that was very helpful with anything we asked. Very clean and we will stay there again in the near future.
Cons: Nothing that would effect the overall experience.
Excellent 8.0
Pros: I l9ve the shade keep everything out including the sun. Makes you feel safe and sound that no one can see in.
Cons: The pool is a tad on small size and beds are hard. Room didn't cool down to a true 68 even after we went to sleep still was warm.
Excellent 10.0
Pros: Super friendly and helpful staff. Very clean. Great location after Grand Canyon Day
Excellent 10.0
Pros: Clean, check in and out was easy.
Cons: None
Excellent 9.0
Pros: Gym
Cons: N/a
Excellent 9.0
Pros: Breakfast, clean, and reasonable.
Excellent 8.0
Cons: There are only a few patio seats out front. Smokers took those up immediately. So not only do others not have a place to sit but you have to smell the cigarette smoke. Beds were uncomfortable. Ac felt hot during the night. Microwave broke.
Excellent 8.0
Pros: Location
Cons: None
Excellent 10.0
Pros: The customer service
Excellent 10.0
Pros: The hotel was great. Easy to find, centrally located. Would recommend.
Okay 5.0
Pros: Average
Excellent 9.0
Pros: Close to dining and shopping. Microwave and small fridge. Clean.
Cons: Would be nice to have soft closing toilet seats and quieter flush so you don¿t hear your neighbor drop the seat
Excellent 10.0
Pros: It felt clean and is well maintained. The landscaping was inviting and welcoming. The staff was friendly. It was quiet, you could not hear doors slamming like in other places we've stayed. This is our new favorite hotel!
Excellent 10.0
Excellent 10.0
Pros: This hotel was clean updated with comfortable rooms. Located close to dining & close to highway entrance. I had a nice stay
Excellent 10.0
Pros: Cleanliness and comfy
Cons: None
Excellent 10.0
Pros: Coffee is pretty bad— but other than that, lovely stay!
Excellent 9.0
Pros: I found the staff to be incredibly accommodating. I had asked for an early check in due to traveling with young children and they happily did so. The room was clean, comfortable and I felt safe. A lot of food options nearby!
Mediocre 2.0
Pros: location was convenient
Cons: My first room was very dirty. The bathroom had hairs on the toilet and sink and in bathtub. The bed sheets had a spot of blood. I asked to be moved and they did, though the Keurig didn't work in the 2nd bedroom. Very disappointing experience.
Excellent 10.0
Pros: This Hotel is well located, very clean and takes covid-19 safety prodical very seriously.The staff was great and it was nice to experience customer service when most establishments don't even know what it means. We were very comfortable. Enjoyed our trip
Cons: No complaints
Good 7.0
Pros: Location right off I 40 and I17 Nice individually wrapped muffins and apples for breakfast. Food staff were masked.
Cons: No ice on the first floor. Had to go up to 2nd. A pain if you are there long. Desk staff not wearing masks for the most part. Coffee swizzle sticks and coffee service in general seemed exposed. More attention to sanitary procedures could be employe
Excellent 10.0
Pros: The room Is set up for business success and comfort. Nice location. Close to grocery. Shower was awesome.
Cons: Laundry was clearly marked however signage for ice location is needed.
Excellent 10.0
Pros: The breakfast ever morning was delicious. My favorite was the cinnamon rolls! The biscuits are soft and yummy. The rooms are nice but make sure they change your sheets.
Cons: The eggs at breakfast were dry. It’s nice that they do plain scrambled and change up the other kind each morning. The first 2 days I noticed they made the bed but didn’t change the sheets even though they claimed to change them everyday. I noticed bc a pizza stain from the first day remained there. Water bottles should be given to guest everyday not just at check in.
Okay 4.0
Pros: Good location, Reputable chain
Cons: 1- Hotel computer down, they could not provide a room key. Hotel staff let me in and out of my room. 2- Hotel wifi would not allow me to log on. 3-Bedroom outlets at the head of the bed were non functional 4-Charged me for bkfst I did not eat
Good 6.0
Pros: Had a guide for the TV sew
Cons: Limited restaurant. Only served breakfast that was expensive too
Good 7.0
Cons: No free breakfast, dated carpet
Excellent 10.0
Pros: It is very clean.
Cons: There is no free breakfast.
Okay 4.0
Pros: The shower was nice. Glad their wasn’t a bathtub. Beds were nice other then the hairs and stains above The headboard in room 224
Cons: The beds and floors had black curly hairs everywhere. We found 6 hairs in the bed alone. My wife freaked out! I ended up getting our own blankets from our car. Elevator was extremely slow and shuttered the whole Time.Will not be staying here on my next visit to Flagstaff
Good 7.0
Pros: Room organization. Shower was great.
Cons: Just the parking lot renovation.
Good 7.0
Pros: Location
Good 6.0
Cons: You would expect complementary breakfast but breakfast costs $9.95 per person. Better deals at other hotels.
Good 6.0
Pros: It was near fwy entrance not far from town.
Cons: The hotel itself is okay, they did not offer complimentary breakfast. There breakfast was expensive. We were better off going outside and eating a better breakfast for the price. The hotel room price was ridiculously expensive for what it has to offer.
Good 6.0
Pros: The front desk staff was great!
Cons: The adjustable bed in our room was broken and did not adjust. The air conditioner was quite loud. When looking under the bed to see if something had become unplugged, I noticed quite a bit of trash under the bed.
Excellent 10.0
Pros: The staff was awesome I called on way to ask a few questions they were awesome checked in took less then 10 min was also very friendly helpful rooms and pool ever thing was absolutely perfect will definitely stay agaom
Cons: We loved everything
Excellent 8.0
Pros: The staff was super friendly. Its close to many restaurants. The hotel had plenty of snack and beverage options for late night cravings in their store.
Excellent 9.4
Pros: Close to everything in flagstaff
Good 6.8
Pros: The facilities were nice. Staff great. And food pretty good. They were very accommodating with early check-in too.
Cons: We could here everything in each room on either side of us. At all hours. Bring noise canceling headphones if you to actually sleep.
Excellent 8.3
Pros: The staff was nice, they took care of everything. I got there a bit early before regular check in time they weren't any rooms available but they got on it quick. In 30 minutes I got a call back from them telling me they had a room available already. Very nice hospitality .
Cons: I didn't like the beds and pillows not really comfy.
Hilton Garden Inn Flagstaff - Flagstaff
Rated #5
8.7
Excellent 8.7
Based on 536 reviews
Details
Reviews
C$ 321

Cleanliness
9.0
Comfort
8.6
Facilities
7.1
Location
8.9
Overall
7.5
Overall 8.6 Excellent
Based on 491 reviews
Cleanliness
9.0
Comfort
8.6
Facilities
7.1
Location
8.9
Overall
7.5
Cleanliness
7.3
Comfort
6.0
Facilities
6.6
Location
7.3
Overall
6.0
Cleanliness
9.1
Comfort
8.4
Facilities
8.8
Location
9.4
Overall
9.0
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
6.0
Comfort
4.0
Facilities
2.0
Location
8.0
Overall
6.0
Cleanliness
9.0
Comfort
9.5
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.4
Location
8.6
Services
8.5
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.0
Overall
6.5
Cleanliness
8.4
Comfort
8.0
Facilities
4.0
Location
8.4
Overall
4.0
Cleanliness
9.1
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.1

Excellent 10.0
Good 6.0
Pros: Plenty of parking. Good location.
Cons: Coffee pot had not been cleaned. Used soap from prior occupant was still in shower.
Good 7.0
Pros: Convenient for our needs.
Cons: Have had better breakfasts at other locations
Good 7.0
Pros: Other than that it was comfortable and like the decor and we very much enjoyed the indoor pool.
Cons: Breakfast was poor selection and pre made burritos were cold. Also, there was a odd smell in the hallways and the lobby is too dark.
Excellent 9.0
Pros: excellent area close to many attractions
Excellent 10.0
Pros: Convenient in and out location. Very clean. Close to dining options. Friendly staff. Would stay there again.
Cons: Nothing really
Excellent 8.0
Pros: not much of a breakfast was hoping for some cooked food.
Cons: breakfast needs improving ( very minimal selection)
Mediocre 3.0
Pros: Location and great front desk staff
Cons: Breakfast was horrible!
Excellent 8.0
Pros: Hotel location and the room amenities.
Cons: None at all.
Good 7.0
Pros: Pool and spa were nice. Great location
Cons: Beds were very hard
Excellent 9.0
Pros: Location and staff were both great!
Cons: Need more elevators to move people. Waited a long time for elevators. Also, need more parking.
Excellent 10.0
Pros: Its location was perfect
Cons: no
Excellent 8.4
Excellent 10.0
Pros: The bed, pillows and blankets was exactly what I needed after a night of sleeping in a tent.
Cons: The breakfast wasn't the best.
Excellent 10.0
Pros: Very friendly staff, very clean, loved the covered wagon. Microwave and coffee are a nice plus.
Cons: No.
Excellent 10.0
Pros: Wry nice hotel, with a gorgeous view of the mountain .
Cons: Didn¿t care much for the ¿free breakfast ¿ Didn¿t like being woke up to a plow truck clearing the snow out of the parking lot
Excellent 10.0
Pros: location and friendliness of staff
Excellent 9.6
Excellent 8.0
Pros: Accessible
Cons: No
Excellent 10.0
Pros: Good stay, only disappointment was breakfast. Hardly any choices
Cons: Breakfast
Excellent 10.0
Pros: Comfortable beds and restful room.
Mediocre 2.0
Pros: They provided breakfast snacks. The rooms were definitely neat, but the lack of masks on staff did not make us feel that it was a clean environment.
Cons: The man who was stationed at the front desk never wore his mask. Walking in and being greeted by someone who is not following proper covid protocols was extremely unnerving and made us consider switching immediately. Also did unsolicited room service.
Good 7.0
Pros: It was clean and the indoor pool was nice.
Cons: Calling the front desk is hit or miss and they didn't have enough items for breakfast. I was hoping for waffles and only got little muffins and warm orange juice. Also the beds were a bit hard and pillows weren't to comfortable.
Good 7.0
Pros: The hotel is within walking distance of several restaurants.
Cons: It's directly adjacent to the freeway. The price is too high for a 2 star experience
Good 7.0
Pros: Breakfast, housekeeping service, cheerful staff
Cons: Very slow elevator, noise from construction
Excellent 10.0
Pros: Staff was great
Cons: Parking was a challenge
Excellent 9.7
Cons: Comfort and location. Both were excellent. Great value. And staff.
Good 6.0
Pros: It would have been nice if the gal that checked us in mentioned the free breakfast.
Cons: It was hard to find.
Okay 4.5
Pros: The staff was great but the hotel's proximity makes road noise impossible to avoid. Even with ear plugs and a pillow over my head I was woken constantly throughout the night.
Cons: Noise
Good 7.0
Pros: Friendly staff clean room very quiet
Cons: Very little parking had to park at a fast food restaurant lot was full. Hard to get in and out of the lot also.
Good 6.0
Cons: We had a baby with us and we needed a fridge to keep the milk cold and unfortunately our room didn't have a fridge.
Okay 5.7
Pros: Everything was ok except for we didn't have a fridge in our room and we had our baby with us and needed to keep the babys milk cold. We ended up buying a little foam ice chest. My girlfriend liked the juccuzi but the temp was a bit cold in the pool room but overall our stay was nice though.
Okay 4.8
Pros: Breakfast
Cons: Smell of wet carpet
Excellent 8.0
Pros: This hotel is by far one of the better places to stay. I've been a resident for over 50 years but currently don't reside there and know Flagstaff hotels and motels well, this one I will stay at again if the need arises. Worth the money, and very comfortable. The parking stinks but that's a minor drawback. Everything else was good.
Cons: Parking
Okay 4.2
Cons: My wife and I had a terrible night sleep. All of the pillows in our room were flat.
Excellent 9.4
Pros: Very clean good breakfast Would return
Excellent 9.4
Pros: Quiet and safe. Staff was very helpful and kind.
Cons: Thought the price was a bit on the high side.
Excellent 10.0
Pros: Staff was super friendly, whirlpool tub in the room was great, location was great, breakfast had cheese omelette, sausage, toast, yogurt, and more! And they gave you to go lunch bags with apples, water, breakfast bars, and mints! Was so pleased with this hotel :)
Cons: Everything was great!
Mediocre 2.0
Pros: Didn't end up staying at the hotel.
Cons: I made this reservation after traveling 16 hours one day. My sister reserved the room at $65 over what the Kayak advertised price was (she called the hotel before I could tell her the price). I told her to call back because it was only $124 on Kayak. While on a three way call with the front desk, the guy told us to book through kayak to get the good price, and he'll cancel the current reservation. So I did. Then, 30 minutes later I got a call from booking.com (who I booked through on kayak) and they said the Hampton Inn called them and cancelled my reservation due to overbooking. This was 30 minutes after the front desk guy told me to book it online. Obviously, something was a bit shady about that. On a positive note for Hilton, booking.com directed me to the doubletree hotel in flagstaff which was awesome. Very clean, very accommodating. Needless to say, I'm a bit concerned about the integrity of the Hampton Inn in Flagstaff.
Hampton Inn & Suites Flagstaff - Flagstaff
Rated #6
8.6
Excellent 8.6
Based on 491 reviews
Details
Reviews
C$ 237

Cleanliness
8.9
Comfort
8.7
Facilities
8.1
Location
8.8
Overall
8.6
Overall 8.5 Excellent
Based on 1,258 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.1
Location
8.8
Overall
8.6
Cleanliness
8.5
Comfort
7.5
Facilities
7.0
Location
8.0
Overall
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.5
Staff
9.0
Cleanliness
9.3
Comfort
8.6
Facilities
7.3
Location
8.6
Overall
9.3
Cleanliness
8.0
Comfort
7.3
Facilities
7.3
Location
8.5
Overall
7.7
Cleanliness
9.0
Comfort
8.7
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.8
Staff
8.9

Excellent 10.0
Pros: A great overall experience!
Excellent 10.0
Pros: The staff was courteous and helpful. The full breakfast was wonderful. My family enjoys the indoor swimming pool and hot tub.
Cons: none
Good 7.0
Pros: Room was very small, no separation between bedroom and bathroom.
Cons: Air conditioner was not strong enough to keep the room cool, in July with 100+ temps. I wasn’t able to connect to Wi fi. I called the front desk and the person wasn’t able to explain who to connect.
Excellent 8.0
Pros: Very friendly staff, clean room and a very nice breakfast.
Good 7.0
Pros: Did not eat
Cons: Bed very hard
Excellent 9.0
Pros: Updated, clean, comfortable, friendly staff.
Cons: Toilet very noisy when flushed, air conditioner kept shutting off before room cooled off.
Good 7.0
Pros: Flagstaff is beautiful, great location, and the hotel is pretty staff was friendly
Cons: The bed was hard and lumpy The breakfast was the same everyday and with all the fees and taxes it was expensive
Okay 5.0
Pros: Shower was great and food good
Cons: Bed was hard as the floor and I got almost no sleep
Excellent 8.0
Pros: Staff was top notch. Jacuzzi was nice and big.
Cons: Rooms were very small. Indoor pool was extremely cold.
Excellent 8.0
Pros: Smooth and quick check in process.
Cons: Breakfast could be better.
Good 7.0
Pros: The staff was helpful! Also, you can walk anywhere from the hotel.
Cons: Nothing to do with the hotel, but it¿s weirdly challenging to get a ride from the airport to the hotel. Virtually no Uber, taxi is limited.
Mediocre 3.0
Pros: Location
Cons: Dated. Not as represented in pictures.
Excellent 8.0
Pros: Th location worked well for us with many nearby places such as restaurants and stores to pick up essentials
Cons: For over $-- the size of the room was disappointing. Have never stayed at a Sleep so don¿t know if this was standard. Only a desk chair so 2nd person always had to sit in bed. Not enough room for 2 to walk around bed or keep two suitcases with coo
Good 6.0
Pros: Clean. Convenient. Affordable.
Cons: The walls are too thin. You can hear people in the hall and your neighbors talking etc. Not good when you have toddlers trying to sleep.Thank God we had a fan app to drown out the noise.
Excellent 8.0
Pros: Good place for the price.
Cons: Tv was comically small and the desk was sticky, which was really gross.
Excellent 10.0
Pros: Rooms were clean, close to a Walmart and grocery store. Staff was friendly. And loved the fact that you can pay cash either at check in or at check out that was a life saver for me.
Cons: I wouldn't say didn't like but just letting people know that you can hear people moving in the hall. The bathroom/shower is a bit small but I didn't find a problem with that. And the TV in room is a bit small but again no big deal.
Excellent 9.0
Cons: There was some mold in the bathroom
Excellent 10.0
Pros: location to travel easily connect to all directions for day trips
Cons: The rooms are a little small. Tripped over our luggage sometimes
Excellent 8.0
Pros: Location and friendly staff
Cons: Rooms are small. Stains on carpet in room. Dirty carpet on stairs.
Excellent 9.0
Pros: When i cleaned the room i found very little dirt. I enjoyed the indoor pool and hot tub. I liked the 24hr hot cocoa& coffee. The cable& internet worked well. The parking was free& convenient. The beds& pillows were comfortable. I love the constant fan.
Cons: Nope.
Good 7.0
Cons: Hotel room need to be updated and the clock radio replaced. No breakfast a grab and go bag with a muffin and banana. Not really a breakfast
Excellent 9.7
Pros: For the price: Great staff, great breakfast, great hot tub, I was impressed and thankful that the toiletries they offered included menstrual products,
Cons: At this price, absolutely nothing
Excellent 9.6
Excellent 8.8
Okay 5.0
Pros: The location was great
Cons: The hotel price was high.
Excellent 10.0
Pros: Overall good value. Clean and comfortable hotel.
Good 7.0
Pros: The staff was very friendly and helpful
Cons: The room was very small
Good 7.0
Pros: Desk clerk went out of his way to respond to keys not working and to suggest what room might be best for us. Exceptional professionalism and service.
Cons: Starting to show its age in carpeting, key access, etc.
Good 7.0
Pros: room was clean would be useful if they had a freezer with rozen food option
Good 7.1
Pros: Close proximity, updated, rooms, beds were comfortable
Cons: A/C smelled like it was burning up when we turned it on so we had to sleep with the window open. Hotel is right off the highway so it was extremely loud at night
Excellent 10.0
Pros: The front desk staff was very accommodating. The room was decorated with a contemporary edge. The room was very clean. The hotel makes every attempt to stay "Green." The rooms do have a microwave and mini refrigerator. I had a room with a king bed which was perfectly sized for me and anyone traveling with a guest. Although there were a lot of guests at the hotel, it did not seem noisy or disruptive. They are in the process of putting in an elevator. Close to NAU, Flagstaff airport, eateries, and the I-40.
Excellent 8.0
Cons: breakfast lacks options and are of poor test/quality.
Mediocre 2.5
Pros: Unsatisfactory.
Cons: Bathroom was the size of a closet. The room was small, there was not enough space. The TV was the size of a picture frame. The bed was uncomfortable. You can hear other guest from the floors below you and on the same floor.
Excellent 10.0
Pros: I have stayed at Sleep Inn before and have had a great experience every time. The rooms are clean and well maintained, the hot breakfast is delicious and very convenient, and the staff is friendly and helpful! Highly recommend!
Excellent 8.5
Pros: King bed but not enough space to move within the room for 2 people
Excellent 8.0
Pros: Room decor was quite nice and modern stylish, looked recently remodeled and upscale. Odd round spaceship-style shower was pretty great with good pressure. Staff went out of their way to be very friendly at the desk on check in and out. Internet worked well and surprisingly fast. Fridge and microwave were nice touches. Very convenient to restaurants and Walmart across the street.
Cons: Room was quite small with little room to unpack (or even set down) bags. Heater didn't put out much heat on high but we were just barely warm enough in the end. Would have been nice to be able to control it though. We even asked the front desk to look at it but nothing was done to fix it. HBO didn't work at all. The free Breakfast eggs (besides being powdered junk) were burnt brown and bacon was inedible. The breakfast was about on par for a cheap free breakfast but barely passable given its overcooked condition. I've had much better continental breakfasts. No elevator at all made lugging our stuff upstairs pretty tedious and tiring, couldn't use a luggage cart. I would stay again but would look at other options first.
Excellent 8.5
Pros: Great hotel. Good customer service.
Cons: TINY indoor pool.
Excellent 9.1
Pros: Clean, well maintained, nice decor, polite staff, minimal frills, great for cross country stopover. Unusual indoor heated pool. Nice breakfast. Microwave, fridge and flat panel TV are nice touches. We liked it so much, we stayed there on the return trip.
Cons: Rooms are a bit small but clean and fresh housekeeping and nice amenities compensate.
Excellent 8.8
Pros: The room was clean and comfy. We had a fridge and microwave, looked remodeled. Nice pool and hot tub.
Cons: Pool hours were short. No bahtub in room and bathroom fairly small.
Sleep Inn Flagstaff - Flagstaff
Rated #7
8.5
Excellent 8.5
Based on 1,258 reviews
Details
Reviews
C$ 199

Cleanliness
8.9
Comfort
8.9
Facilities
8.3
Location
8.9
Overall
8.4
Overall 8.4 Excellent
Based on 537 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.3
Location
8.9
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
7.3
Overall
6.6
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.7
Cleanliness
8.8
Comfort
9.2
Facilities
8.8
Location
9.2
Overall
8.8
Cleanliness
8.2
Comfort
8.0
Facilities
7.1
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Overall
8.0
Services
8.7
Cleanliness
9.3
Comfort
8.9
Facilities
7.0
Location
9.1
Overall
9.0
Cleanliness
9.5
Comfort
9.7
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
9.2
Comfort
9.3
Location
8.8
Services
8.9
Staff
9.0

Excellent 8.0
Pros: Our room was clean and quiet.
Excellent 10.0
Pros: I didn't have breakfast
Cons: It was off the main roads
Excellent 9.0
Pros: Room and location were great
Cons: All as good
Excellent 10.0
Pros: The staff was very friendly. I got there close to the closing time for the restaurant and bar. The staff made me aware and the bartender put my food order in so that I wouldn’t miss out. I would recommend to anyone.
Mediocre 2.0
Excellent 9.0
Pros: Very clean and very friendly staff.
Excellent 10.0
Pros: We loved our room! It was very quiet and we could not hear any noise. Loved how spacious it was and that there were two TVs.
Cons: One elevator was broken so often times you had to wait, but it was not that big of a deal.
Excellent 9.0
Pros: Great location. It was close to everything yet not in the midst of all the commotion. Clean rooms, free parking. I¿d definitely stay here again.
Mediocre 3.0
Cons: Overpriced
Excellent 9.0
Pros: Tree view on the third floor in the morning.
Excellent 8.0
Mediocre 3.0
Pros: Location
Cons: The free Continental breakfast which should be included with all rooms was not available for us for some reason never had this problem before but they didn¿t address it they didn¿t even get back to me even when I brought it to their. Easy fix but didn't
Excellent 10.0
Pros: Kyle was amazing- very professional and informative Everyone including housekeeping was friendly and helpful
Cons: We found nothing that we considered negative.
Excellent 9.0
Pros: Old but elegant. Just a shower with no tub
Good 7.0
Pros: Staff was great and very helpful. Great convenient location. Room was very clean.
Cons: Beds and pillows we uncomfortable and the comforter had a small hole that caused feathers to float up when the comforter was moved.
Excellent 10.0
Pros: Clean
Cons: The bed was terrible and the pillows were flatter than flat..... should have brought in extra staff to handle the snow .....
Good 6.0
Pros: Good food.
Cons: They did not clean the room on the second day. I had to go hunt down towels etc.
Excellent 10.0
Pros: I loved the location, the staff was absolutely amazing, and I thought the restroom counter space was awesome! I'd definitely stay again soon!
Cons: I did not like how rough the bath towels were.
Okay 5.0
Pros: Close by shopping center.
Cons: The shower wasn’t working probably. Got burnt by the water because shower handle wouldn’t stay in place. The window had the biggest air leak even with heater the room stayed cold.
Excellent 10.0
Pros: Staff friendly, room clean and nice, BIG TV set was nice too
Cons: not at all
Excellent 8.0
Pros: Convenience and cleanliness
Cons: Pillows were too soft and $8 beers at the lobby bar
Excellent 8.4
Good 7.0
Pros: Pet relief area provided.
Cons: Thin walls.
Poor 1.0
Cons: The hotel smelled and was dirty. The pictures do not show what the Actual room looks like. Stay somewhere else!!!!!
Okay 5.0
Pros: The manager, Bryan, was very friendly and apologetic for the mistakes of his staff. He more than made up for the incompetence.
Cons: The first room was filthy. Cheetos were on the floor, and it wasn’t clean. Neither room was wheelchair friendly.
Mediocre 2.0
Cons: Hot tub off without notice, very loud room, motel 8 feeling, not really worth $---/night
Good 7.0
Pros: This is a nice place and well decorated. lobby is nice and food is decent. Service was good!
Cons: BUT sheets are like motel 6. Seriously the comforter cover (wont try to spell that word) and the sheets are dam rough! I expect more for a Hilton or any place --- a night. I wont be back. Dryer sheets hello?
Good 6.0
Cons: Do not count on an airport shuttle when you need one. Almost missed our flight.
Good 7.0
Pros: Great hotel... loved the location, the room was great!
Cons: The gal who checked us in was rude... definitely didn't make me feel welcome!
Good 7.0
Pros: Location. Parking lot/accessibility.
Cons: Room was not cleaned and restocked consistently. 1 of the 2 elevators was unoperational for 2 days - stairs were inconvenient. Breakfast was NOT included. Some kitchen mngmt staff were very rude. Called back for lost item -- poor service for help.
Good 7.0
Pros: Clean rooms, large beds
Cons: Nothing
Okay 4.0
Pros: room was fine, but no better than many 3 star hotels I have stayed in.
Cons: the breakfast was very mediocre and expensive. By the second morning I asked the hotel staff for a recommendation of a restaurant nearby that turned out to be twice as good at half the cost.
Mediocre 2.0
Cons: The fan in the room (even when we turned it off) ran all night long, keeping us awake. The room has really dry and the continuous running of the fan resulted in an awful night's sleep. Too expensive for what if offered.
Mediocre 2.0
Pros: I liked the cookies they gave me at check in. They were warm.
Cons: The room we checked in to was for a handicapped person. The shower head was broken in our bathroom. Our room was located in an entirely separate building from the lobby, the pool, and spa. Our view was of a car wash or something to that effect.
Okay 4.0
Cons: Bar was overpriced and bartender was very rude. No free breakfast. Room was clean.
Okay 5.0
Pros: Comfortable room, plentiful parking, accommodated request for rollaway quickly. Hotel provided pet fee credit due to rollaway being dirty (hairy).
Cons: The rollaway we requested was covered in bk hair. This was especially visible on the white pillow case. I felt this was the case since we checked in w a pet. When we saw this it was late at night so we didn't complain & used the bed sheets/ pillow instea
Okay 4.0
Cons: Very noisy hotel. The bathroom was small. This is more like a 2 star hotel.
Good 6.0
Pros: Clean, friendly and helpful staff
Poor 1.0
Cons: The room next door had a noise that kept us up all night.
Mediocre 2.0
Cons: Made reservation over a month in advance, even calling to speak to supervisor/manager to ensure specific room. She assured us that we had the room. Called the morning of the reservation, as we were driving from some distance. Was told that not only did we not have the room we were promised, we did not even have the type of room. Instead we were told we were "downgraded" but that we would save money. Seriously. Who downgrades someone -- you upgrade if anything. Huge disappointment. Hotel did later email to apologize and offered Hilton Honors points, which was nice. But trip was ruined.
Poor 1.0
Pros: Clean. Decent location
Cons: Poor customer service. At the time of the check in, i asked the staff to extend our stay there for another day, he said they have plenty of room and we should do that the next day. The next morning we came back another staff told us they have none left.
Okay 5.0
Pros: Clean
Cons: Just expected more from a hotel that was more expensive that other hotels close by. There weren't even cups provided in the room. I would have received more from a less expensive hotel.
Okay 5.4
Pros: Location
Cons: The room felt dated. Frayed carpet, etc/
Excellent 10.0
Pros: Front desk Lauren terrific.
Cons: Bar over priced. $20 for two drinks with tip.
Good 6.0
Cons: Booked a handicap room and no handicap rails in tub. Couldn't shower.
Okay 5.0
Pros: Nothing
Cons: yes the room was very noisy and with the amount of money you pay for the breakfast should be included I've been travel around the world for 30 years and live in all different hotels this Hotel was not my favorite one.
Okay 5.0
Pros: Location
Cons: restaurants
Good 6.2
Pros: Clean, updated rooms, nice gym and fitness area.
Cons: Half of the parking lot was blocked off for a private venue and guest were forced to park off site both Friday and Saturday. The staff didn't mention this until after checkin. Also both nights that we stayed there was very loud music over powering the volume of my tv in our room. I called twice each night and complained about it but the music was loud until almost midnight both nights. Double Tree did end up giving us a free nights stay but only after dealing with it for 2 nights.
Excellent 10.0
Pros: It was cozy, clean, and located centrally to outdoor fun. NAU campus is conveniently down the street. Frisbee Disc Golf course is just around the corner. Sakura is located in the hotel.
Excellent 9.4
Pros: The cookies at check in. And breakfast.
Cons: The parking lot was very icy. It really needed some salt. Also parking was limited. And they did not have any rooms with a view.
Excellent 10.0
Pros: The Manager straightened out a mistake of mine on the reservation. Thanks Kristen!
Excellent 8.8
Pros: Grounds and hotel are very well maintained. Personnel are friendly and courteous.
Cons: Shower drain was slow
Excellent 8.8
Pros: The entrence was very cozy and the bar was great.
Cons: The room was nice, the bed was very comfy. The only thing it the A/C was pretty bad and dust was all around the vent area.
Excellent 10.0
Pros: The staff was outgoing and went out of their way to be helpful. Twice I went looking to get some milk to have with my cookies and on both occasions they got me that milk without any request of payment. A small but meaningful gesture.
Cons: Some overly noisy children that's poor parenting not poor hotel staff.
DoubleTree by Hilton Hotel Flagstaff - Flagstaff
Rated #8
8.4
Excellent 8.4
Based on 537 reviews
Details
Reviews
C$ 273

Cleanliness
8.9
Comfort
8.7
Facilities
7.6
Location
9.0
Overall
8.2
Overall 8.3 Excellent
Based on 814 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
7.6
Location
9.0
Overall
8.2
Cleanliness
8.0
Comfort
7.3
Facilities
5.3
Location
6.6
Overall
6.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.4
Staff
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
7.6
Comfort
8.4
Facilities
8.8
Location
9.2
Overall
8.4
Cleanliness
8.8
Comfort
8.5
Location
8.9
Overall
10.0
Services
8.3
Cleanliness
9.5
Comfort
9.1
Facilities
8.0
Location
9.3
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
9.0
Services
8.6
Cleanliness
8.9
Comfort
8.6
Location
9.0
Services
8.7
Staff
8.9

Excellent 10.0
Excellent 10.0
Pros: Easy to check in and out
Cons: Paid parking
Poor 1.0
Pros: The staff was friendly and helpful
Cons: I was extremely disappointed in my stay at this hotel. When we arrived in the bathroom there was hair all over the hand towels. The bath towels were all damp the bathroom smelled like mildew and the cleanliness was not great! Also we stayed here just because it had a hot tub, it was out of order and when we asked about it they said they had no plans on fixing it. The ice machine on our floor was broken. The restaurant I would not consider a restaurant they had 3 options for diner and when we went they were already sold out of 1 of them.
Excellent 9.0
Pros: 24 hour gym, comfortable bed, clean, staff was friendly
Cons: Sofa bed could have been more comfortable and there wasn’t breakfast or the store open before 6:30. Early travelers need options.
Excellent 8.0
Pros: Clean and comfortable.
Cons: I was disappointed to find out that the spa was not available for use. That was one feature I was looking for when I booked the hotel.
Excellent 9.0
Pros: Location is very convenient and staff is lovely.
Cons: In room AC was loud and woke us up each night multiple times.
Excellent 10.0
Pros: Staff was very nice
Cons: All was good!
Good 7.0
Pros: Location
Cons: It was not as expected.
Mediocre 3.0
Pros: Room was clean and the city is beautiful
Cons: The WiFi internet did not work and they charge for parking. No one told us ahead of time about the parking fees. I felt like they were trying to sneak in charges to increase the price. I was disappointed and will not return.
Excellent 10.0
Pros: Friendly, Clean & Very Helpful
Cons: The room was too warm. Could not control the thermostat.
Good 6.0
Pros: Great location to get anywhere.Food and grocery shopping near by.
Cons: There was thick hair in one of the pillows & in the bathroom we called and they took care of it, other than that everything else was okay.Prior to this we inspected the room to make sure it was clean but that's all we found.
Excellent 10.0
Cons: The sofa sleeper mattress was very uncomfortable.
Good 7.0
Pros: The location is perfect for Flagstaff
Cons: It was quite loud and the furniture was a little old and “used”.
Mediocre 2.0
Pros: Clean, nice hotel on the surface.
Cons: Row of Tesla Chargers FACES your window so you cannot open your window or enjoy the views unless you like an endless stream of strangers in Teslas staring right at you. Dumbest set-up ever, should be facing other direction. Beyond moronic.
Excellent 10.0
Pros: Staff
Cons: $6 to park? It’s a hotel not a resort
Good 7.0
Pros: The location was great
Cons: The front desk person was not friendly. Asked questions and her answers were short and impersonal as if we were keeping her from something
Okay 5.0
Pros: The lobby was pretty
Cons: Mini fridge did not have a freezer. Temp control in the room was on the wall &about broke my finger trying to change the temp. No vent in the bathroom. No microwave. Difficult to get to because it has its own “road”. Doors slam, woke me up all
Poor 1.0
Pros: Nothing
Cons: There was no parking spaces available but they took parking charges
Excellent 10.0
Pros: The desk clerk was great
Poor 1.0
Cons: The staff was rude specially the housekeeping!
Poor 1.0
Cons: Wasnt clean ,lots of dust hair on bathroom floor . Room was under hotel laundry very noisy even at 6 am .
Excellent 8.0
Pros: It was quiet
Cons: Their bar was not open, also their key cards looked like something from a Motel 6, they were just blank white cards, no logo or embossing.
Excellent 10.0
Pros: The easy access to the town.
Cons: No.
Poor 1.0
Pros: Clean
Cons: The listing states that ALL rooms have balconies, yet we were placed in a room that was halfway underground. Not only did they refuse to give us at least an above ground room, but took ZERO responsibility for the false advertising. Awful, rude service!
Excellent 10.0
Pros: Great location with lots of places to eat within walking distance. Room was super comfortable and an amazing courtyard to sit by the fire pit on a cool evening. Highly recommended, especially for the price!
Good 7.0
Pros: Easy access to freeway. Parking is good.
Cons: With COVID-19, house keeping did not do a good job. Found 2 beer cans and cig ashes on our balcony. employee was kind enough to give me wipes to clean the room, that I paid for, so I can clean it. sucks getting a connected room also. Can hear neighbors.
Excellent 8.0
Pros: Clean
Cons: We were not told that there was no buffer breakfast.
Excellent 9.0
Pros: Beautiful and generously sized room, great location.
Cons: Parking fee if $6 per day was annoying.
Okay 4.0
Pros: Location
Cons: Smelled like it was not cleaned. No soap or the little bottles of shampoo and lotion.
Good 7.0
Pros: location was great, plenty of parking
Cons: for the class hotel it tries to be, the amenities are not up to standards, and they charge parking for Flagstaff, seriously, in Flagstaff, and they try to hide it in the listing, until you get there, it'd be too late.
Okay 4.0
Pros: The bed was great..
Cons: The bathroom door made noise open and closing.. The dead bolt latch on the door wouldnt turn... therefore I kept waking up during the night...
Okay 5.0
Pros: The hotel was nice, however the neighborhood leaves something to be desired. If you enjoy music bumping until 2 AM, and you do not value your sleep, this is the place for you!
Excellent 10.0
Pros: Pool hot tub
Cons: No
Poor 1.0
Pros: Nothing
Cons: Management is a thug that wears swet pants and he threatened my life and even came outside to my vehicle to threaten me. I will be filing a law suit.
Okay 4.0
Pros: The staff as always are superb. The room is very clean and although the driveway has a bat cave type entrance the location is convenient. The exercise room is well equipped.
Cons: Until now I have not been disappointed with a Marriott room but this room, on the bottom floor, is the loudest room in the entire Marriott hotel chain. Almost asked to be moved but I was so tired I stuck it out. They must have forgot sound deadening
Okay 5.0
Pros: The staff was awesome and very clean room .
Cons: There were people slamming doors and making way too much noise all night. Got hardly any sleep because of it. Unfortunately, we will not stay there again
Good 6.0
Pros: I Was blind-sided by a $75.00 non-refundable pet fee per night. In my opinion, that is extreme. I was able to talk the supervisor down to $25.00 by explaining that my small Yorkie did not ahead or bark and was completely potty trained.
Okay 5.0
Pros: Indoor pool was nice. Jacuzzi would have been nice if it weren't SO salty
Cons: Bad shower, hard towels, no complimentary coffee in lobby, no complimentary breakfast, poor customer service
Poor 1.0
Pros: Not one thing.
Cons: Everything. Especially the fact that there was a $-- plus tax per fee that was not advertised anywhere.
Good 6.0
Pros: Location was very good
Cons: Staff was not very knowledgeable. I booked 2 separate nights under 2 separate reservations and told the employee when I checked in. I then received a call the next day from the hotel as to why I haven't checked out. Return to hotel locked out of room
Good 7.0
Pros: Food and a bar available when we arrived. Clean rooms with comfortable beds.
Cons: Heat came on and couldn't be adjusted. We had to change rooms at 3AM.
Poor 1.0
Pros: clean
Cons: no
Good 7.0
Cons: Pool wasn't ready to be use, also no breakfast was ???????,deal was with breakfast.
Mediocre 3.0
Pros: The hotel staff were very helpful and courteous. They were responsive and attentive to our needs.
Cons: We were first put in a room under the laundry room and there was so much noise I called to the front desk to inquire if we were under the kitchen or something. We were moved to a new room which had dog fur on the carpet and the bed was hard as a board.
Poor 1.0
Pros: It is situated in a good location, close to decent restaurants and within easy reach of major highways.
Cons: Not really pet friendly! They charge a $75 US non-refundable "Pet Cleaning Fee", even though the cleaning they perform is the standard cleaning all rooms receive (confirmed by their housekeeping staff)! That is "pet punitive", and an exorbitant cash grab!
Okay 5.0
Cons: Hotel being remodeled. Strong smell of carpet glue, unsafe conditions.
Poor 1.0
Pros: The room was nice.
Cons: The hotel was being renovated with workmen banging at 730am. It was very irritating. When I made the reservation I would have appreciated being informed of the work going on as I would not have stayed there.
Mediocre 2.0
Pros: The outside was pretty.
Cons: Under construction 7 days a week and very noisy. Our room was renovated..but the bathroom fan didn't work and the toilet wasn't properly attached to the floor and rocked around.
Okay 5.0
Pros: The lobby and rooms are attractive. The fireplace and fit pit are nice. I enjoyed having coffee available in the lobby.
Cons: The indoor pool was really cold. A $2.00 charge was added to my room for a purchase I didn't make. The clerk was rude about removing it, saying she wasn't supposed to. Well, you're not supposed to incorrectly charge me either and I was nice.
Okay 5.0
Pros: Had a small sofa in room for relaxing.
Cons: Found dirty clothes from previous occupant behind bathroom door. Room didn’t include breakfast so it wasn’t a ‘deal’ for us. Couldn’t use pool because of unusually strong chlorine smell.
Mediocre 3.0
Pros: Location
Cons: Very messy lobby, front desk girl seemed out of sorts and not a very professional appearance. Awful bed, dirty sheets, very busy room decor, not relaxing. Can't believe I spent this much money for this room.
Poor 1.0
Pros: That my hotel stay is over.
Cons: Management here should be overhauled. God help you if you have a problem and ever expect any backing, regardless of who is right. If you do stay a night, make a keen observation of what happens in the parking lot shadows before booking a second.
Good 6.5
Pros: Comfortable size of room. Stocked well. Staff friendly. Lobby and parking lot clean and well kept
Cons: Bathroom had hair. Bed sheets had dirt under top cover, found a penny under sheets at check in. Spill stains along wall inside entry to room No sheets for pull out bed. Room had strong chemical smell even with window open while stay (33 degrees outside).
Mediocre 3.0
Pros: N/A
Cons: The room was dirty (hairs on sheets, crusty shower curtain, stains on couch, odor in room), the staff was terrible and the Assistant General Manager was a joke.
Excellent 10.0
Pros: Comfortable. Friendly staff. Clean. Amennities
Good 7.4
Pros: Our room was as expected, clean, neat with a lovely view of the San Fracisco Peaks. We love Courtyard and have stayed in other locations for up to 3 months.
Cons: It snowed overnight so we asked for the lobby fireplace to be turned on while waiting for friends. We were told they only put it on at night (It's wasn't on the previous night so maybe it's broken?) The lobby was in need of a thorough cleaning during the 24 hrs we were on site. There was thick dust on coffee tables' iron crevices. There was a big pile of crushed croutons crumbs in carpets within 20 ft of front desk that were there in the morning.
Good 6.2
Pros: The room was very nice and clean.
Cons: Their pool and hot tub were closed. It really makes me angry when hotels don't put that right up front on booking sites and/or make sure the hotel desk people tell you first thing. The hotel desk person did NOT tell us the pool & hot tub were closed until AFTER we were all checked in and gave our credit card info. We are from Alaska, so an outdoor pool is a real treat for us. My husband was having back problems and really needed the hot tub soak that night. We would not have stayed there if we knew they were closed. I should be common curtesy to let people know that up front!
Good 6.2
Cons: - pool was in renovation. I went there with my kids and the pool was the only reason I booked this hotel. - we were sent to a diff hotel. the pool there was very small and there was no air flow in the room (it was an inside pool). I had to go in the water. We left after 15 min with skin and eye irritation from too much chlorine in the water and in the air.
Good 6.2
Pros: Nice clean and affordable . Free shuttle to downtown.
Cons: Not walkable to downtown -
Excellent 10.0
Pros: Staff where friendly, room was very clean, excellent view of Flagstaff, perfect location, and comfortable beds.
Okay 5.3
Pros: Location.
Cons: The staff. The original room I was given had the door propped open, the top door of the bureau was on the floor, and a dirty hand towel on the bathroom countertop. The desk clerk gave me another room but never really apologized. At check out the next morning, the desk clerk acted annoyed that I was even there. He barely even made eye contact with me. I guess he decided that Marriott already has my travel dollars, now move on and don't bother me. Pathetic customer service.
Courtyard by Marriott Flagstaff - Flagstaff
Rated #9
8.3
Excellent 8.3
Based on 814 reviews
Details
Reviews
C$ 335

Cleanliness
8.6
Comfort
8.6
Facilities
7.8
Location
8.7
Overall
8.2
Overall 8.2 Excellent
Based on 1,888 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.8
Location
8.7
Overall
8.2
Cleanliness
8.2
Comfort
7.6
Facilities
7.0
Location
8.8
Overall
7.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.2
Overall
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.8
Cleanliness
8.0
Comfort
7.6
Facilities
6.6
Location
8.0
Overall
7.0
Cleanliness
8.3
Comfort
8.9
Facilities
8.5
Location
8.7
Overall
8.6
Cleanliness
8.7
Comfort
8.7
Location
8.7
Overall
9.0
Services
8.3
Cleanliness
8.9
Comfort
9.0
Facilities
7.0
Location
8.7
Overall
6.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.4
Location
8.7
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.3
Staff
9.1

Mediocre 2.0
Pros: Good location
Cons: I choose this place for the pool. I called and asked about pool and cost. I arrived and they said no pool. Very annoying when I called to vertify
Good 6.0
Pros: The mattress and shower is good
Cons: It is a little unfriendly and poor breakfast.
Excellent 10.0
Pros: Updated rooms. Walking distance to restaurants & grocery stores. Staff was very friendly & we got to bring our dog for a $20 fee
Cons: No complaints
Excellent 10.0
Pros: Nice clean room
Cons: Frozen breakfast burritos
Good 6.0
Pros: Comfortable beds and very clean rooms.
Cons: The showers need support bars for the handicapped. There is no access ramp for the rooms, only for the main lobby that’s not connected to the rooms. By the lobby, There is a big gap right where the wheelchair ramp starts. My Walker wheel got stuck there and me and my daughter fell. I hit my head on the cement my daughter tried to help me avoid the fall and fell with me. She hit her shoulder and knees on concrete, twisted her ankle and her wrist got pinched between the Walker and concrete. We were told management would contact us but they never did.
Excellent 10.0
Pros: Comfortable beds. Clean room. Hot shower. Many food and grocery options within a short distance.
Cons: Nothing I didn’t like.
Excellent 10.0
Pros: I wish the lobby coffee machine was better
Cons: the coffeee
Excellent 9.0
Pros: A large was welcoming and large. The location was convenient and easy.
Cons: The shower showed some rust and the grout could be freshened. But no problem with use of the facility and beds were comfortable.
Okay 5.0
Pros: The shower was hot.
Cons: Pool was closed. Breakfast was closed and only served cereal. Staff was non-existent and charged me twice for my room. Parking lot was dark. Room backed up to the highway. Very loud.
Okay 5.0
Cons: They gave us a room facing the freeway and it was loud and noisy. It was hard to fall asleep. I wouldn¿t recommend this hotel to anyone. Plus the bed sheet were not clean because there was hair in my bed when I pulled the covers back !!!
Excellent 10.0
Excellent 8.0
Pros: It was clean , staff was excellent and very responsive, a very pleasant stay
Excellent 8.0
Excellent 10.0
Pros: The young man at the front desk and the young lady doing the housekeeping were exceptional
Cons: No
Excellent 10.0
Excellent 10.0
Pros: The room was spacious and everywhere was clean. I would definitely stay there on my next trip.
Poor 1.0
Pros: The price compared to others and the ratings were good.
Cons: Room was dirty - the staff was unhelpful - the noise - etc
Excellent 10.0
Pros: The room was very clean, modern and inviting. The staff was very accommodating and friendly.
Cons: They say that you should not judge a book by its cover. The outside of the inn was very unappealing and I thought that I had booked the wrong place. However, when we opened the door to the room we were pleasantly surprised.
Okay 4.0
Pros: Close to airport and food. Easy car unload to room. Clean bedding. Hot shower.
Cons: Noise-could hear (loud) movement of people in room above.Could hear people walking and talking outside the room.Could hear traffic.The room was not very clean- dirt, pebbles.Door to room had huge gaps around it- could see light all around closed door
Excellent 10.0
Excellent 10.0
Pros: The location and cleanliness. Staff was welcoming and followed COVID protocols.
Cons: None. Perfect remedy to four nights at a crappy hotel in Carlsbad by the beach.
Excellent 10.0
Pros: The hotel was clean and quiet.
Cons: The outside area could have been cleaner, sidewalks should be swept.
Okay 4.0
Pros: Beds super comfortable.
Cons: More like a two star. Next to a very sketchy motel 6 with police activity. Broken deadbolt on door required Hour long maintenance Visit. Room smelled of smoke and overall unpleasant. I requested spray to mask upon check in.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Both room quality and staff were a solid 10. Hotel employee at the front desk was a gem! I will find a reason to stay here if given the chance!
Cons: Nothing!!!
Excellent 10.0
Pros: The staff is awesome by everything rooms clean😊
Cons: No overall its great!
Excellent 8.0
Pros: Breakfast was great. Brought to the room.
Cons: A bit noisy from the freeway and no interior hallway.
Excellent 8.8
Pros: very clean rooms with new furnishings. No carpet, which for me is fine- everything can be cleaned very well.
Cons: I was very annoyed to find that our two rooms which I had requested be as close to each other as possible (my husband and I were travelling with 90yo dad and 12yo daughter) were far apart- one upstairs (the one with two beds for daughter and grandpa) and one downstairs. Not what I was expecting. We managed, but that was not the greatest.
Okay 5.0
Cons: The bed was so hard I couldn't sleep. The heater lamp in the bathroom didn't work and it was freezing outside. Then the hot water took 20 minutes to get hot.
Mediocre 3.0
Pros: none
Cons: room is noisy next to freeway
Okay 5.0
Pros: Very modern. Staff very nice. Did not waste on little shampoo/cream rinse bottles. (Green)
Cons: Kind of dirty. Behind doors and fridge. Paper bowl under the heater. You can also hear the person walking around up stairs.
Good 7.0
Pros: Good location off the highway.
Cons: no elevator, had to carry luggage up to the 2nd floor. Girl at check in was not very helpful
Good 7.0
Pros: Hotel was remodeled a few years ago, which was good. Unfortunately they need someone to do quality checks on the room. The AC/Heat was so noisy couldn't use at night. Bathroom fan noisy. And the shower needs better cleaning. Corner is turning brown(n
Cons: ot mold yet). All it would take is a little extra cleaning to take care of this issue or someone who checks the room to make sure it is done. Also the WiFi light kept blinking all night but I was so tired it didn't really matter.
Good 6.0
Pros: Recently refurbished, the fixtures and finishes were newer. Everything worked. The mini fridge and microwave were nice amenities.
Cons: It needed a deep cleaning. There was a dog paw print on my duvet, and sticky jelly-looking smears on the nightstand.The floors needed a good mopping.
Good 7.0
Pros: Room was clean,sheets and bed were nice. Breakfast was decent Very good coffee.
Cons: Lights out, smoke detector had no battery. The stairs are a nightmare.
Mediocre 2.0
Pros: Location
Cons: I stayed at this hotel about 8 weeks ago it was average cleanliness . This time it was filthy!!!!! The floors, bathroom sink and bedding had a huge stain.
Good 6.0
Pros: Location and price
Cons: Staff were not courteous. I was not greeted properly.
Mediocre 2.0
Pros: The breakfast was ok, the gentleman (I think he was the chef was very kind). Staff were ok too.
Cons: It was extremely noisy, it is right on the highway and it feels like you are sleeping right in the middle of it. When the people above my room moved even in their bed I could hear that. It was an awful experience overall since I couldn't sleep.
Good 7.0
Pros: Location, cleanliness and price.
Cons: No
Excellent 10.0
Pros: The rooms were very spacious for what I paid. I could have brought friends with me and shared the room comfortably. I will definitely be staying against.
Cons: Just a warning that you have to shut the doors extra hard haha
Okay 4.0
Pros: Modern, updates room/furnishings
Cons: No hot water for showering 2 of the 5 mornings I stayed. Bathroom and sink were not cleaned 3 of the 5 days. Toilet paper was not restocked.
Poor 1.0
Pros: Nothing
Cons: The bathroom water was not hot the bed was small and there was something itchy there was some hair on the floor the barking lot was scary and dirty there was no body lotion in the bath room there was strange noise in the AC the alarm oclock makes noises
Excellent 8.2
Pros: For the price this was a very nice place to stay. We were there for a weekend. The room wa see clean and comfortable. The staff was friendly.
Cons: Really everything was good. The Breakfast was typical of a hotel that has limited cooking facility. Pre cooked omelets, heat and serve sausage, heat and serve potatoes. They also has yogurt, cereal, muffins etc. So not bad and if you are traveling with kids it would be very good.
Mediocre 3.0
Pros: Room was updated
Cons: Door was broken, obviously poorly repaired then we couldn't get in or out without it pulling the strike plate and jam from the wall.
Okay 4.2
Pros: Front desk employee had horrible customer service, breakfast was not satisfactory, they forgot to put towels in my room...didn't notice until I came out of the shower
Cons: Read above
Good 7.0
Pros: Great, new room. Clean, beautiful fixtures. Well worth the rating.
Cons: Breakfast was understaffed resulting in poor, cold food and terrible, watery coffee. We arrived at dusk after a blizzard hit a few hours earlier. The parking lot and paths were not shoveled until we were checking out around 10am. Unsafe!
Good 7.0
Pros: It was super convenient and quiet. The employees were super accommodating.
Cons: They are remodeling and the beds are definitely needing to be replaced; I could unfortunately feel the springs.
Okay 4.0
Pros: Breakfast and location
Cons: Broken door handle, broken tile in bathroom, found a dirty sock from people before us.
Okay 5.0
Pros: Free Breakfast
Cons: bed was too lumpy, not enough hot water
Poor 1.0
Pros: Close to Walmart
Cons: The manager was terrible, rude and condescending, pillows looked 20 years old, carpet dirty, locks didn't work, holes in the doors, very little parking.
Good 7.0
Pros: This hotel has a decent breakfast.
Cons: Several of the amenities were unavailable because of construction
Good 7.0
Pros: Clean, well appointed room.
Cons: Hotel and room was obviously undergoing some renovations as the bathroom door paint was scraped off and the shower handle was broken and sitting in pieces (don't the housekeepers tell the staff that something is broken?).
Mediocre 3.0
Pros: The front desk staff was very friendly. Free breakfast.
Cons: The rooms are very outdated. There was paint peeling from walls and hot water didn't run for more than 1 minute.
Okay 5.0
Pros: location was good.
Cons: tv did not work, but they came and fixed it the next day.
Okay 5.1
Pros: There was one employee Sim who did a great job and save this review from being a one star. He was eager to make sure we were taken care of and of our satisfaction. He was wanting to assist us if we needed it for our day plans as we were visiting Flagstaff.
Cons: We had some issues with the rooms. I had to go to the front counter 4 times as the electronic keys no longer worked for our rooms. We had two rooms for our 6 person group. One of the rooms the toilet was constantly running and flushing the toilet was wobbly and I'm sure was the cause of the problem. Also I think you need to invest in some bigger sheets. The sheets on the bed were constantly coming off and NO one wants to sleep directly on top of a matris especially a hotel matris. Lastly I want to point out that one of the remotes of the TV's did not properly work, we were able to work around this but it was an issue.
Mediocre 2.0
Pros: Just the location
Cons: Room not cleaned, with mood everywhere. Gross
Good 7.4
Pros: Very clean and well maintained. The price was right. Staff were courteous and friendly.
Cons: Didn't get the King room I booked online. 2 Queens instead which was not what we wanted. Exit to outdoors instead of a hallway. The heating/cooling unit was noisier than usual. The water faucet for the bath/shower was tricky to use.
Excellent 10.0
Pros: Staff were great! Good rooms, very comfortable beds
Good 6.2
Pros: The lobby was nice. All staff was very friendly and accommodating. Good, free breakfast.
Cons: Rooms are very old and in need of repairs and remodeling. Facility is right next to a major freeway, so it was very noisy.
Mediocre 2.0
Cons: Pool was not open....
Excellent 8.8
Pros: We were able to get a room where we could keep an eye on our moving truck. We were also able to walk across the street to a restaurant for dinner and then when we woke up we walk up the street to breakfast. Staff was nice, room was clean and location is great for travelers.
Cons: I had to get my room key reactivated after the first try. Once I got in line there was another person who needed the same thing.
Poor 1.0
Pros: free breakfast was decent and free
Cons: Green Tree Inn one of worst places have stayed Tried to check in early but couldn't because of employee party Coffeemaker in room but no coffee Plate I used for breakfast still in room next day Shower change temps Room type given not asked Towel=sandpaper
Poor 1.0
Pros: Location
Cons: The TV would not work. The toilet did not work. The breakfast room the next am was so small, everyone was bumping into each other.
Excellent 10.0
Pros: Great value for the money when you consider the cost of other hotels in the area
Cons: The bathrooms could use some "sprucing up".
Poor 1.0
Pros: the staff particularly the gal at the front desk.. location, very convenient.
Cons: there was a plastic sheeting stuck to the bottom of the bath tub, pull it up and there is mold. also mold in the grout around the tub area.filthy shower curtain. no vacuum attachment ever used around the edge of the room.awful. filthy sidewalks.
Poor 1.0
Pros: The lobby looked nice.
Cons: I had to listen to noise from others beside and above me. I came back to the room at 4:30 pm and housekeeping had still not been there. The front desk staff was rude and very unprofessional. This hotel should not have a two and a half star rating!!!
Poor 1.0
Cons: No costumer service. My room smell like human pee, housekeeping never went to check the room, diced not to stay there.
Mediocre 3.0
Pros: Area
Cons: We slept in a Murphy bed. It was hard and uncomfortable.
Good 7.7
Pros: The bed was comfortable & linens clean. Breakfast was very good - dining area was clean. Pet area was provided.
Cons: The separate sink area was ok, but separate shower/toilet in need of regrouting & paint. Room was on Highway side of building - truck traffic is naturally noisy. Pet area was very small - fence would be nice.
Okay 4.2
Pros: Breakfast
Cons: Shower was hard to set, no HBO, room was not in good shape, front desk person was rude, they said they had a hot tub when we booked, but they didn't say it was closed for the season. Refused to give a discount.
Excellent 9.4
Pros: Very clean and accommodating staff. Best free breakfast of the trip.
Cons: Had to stand in 2" of water in shower due to faulty drain. Reported to staff at checkout and they stated they would get it fixed right away.
Excellent 10.0
Pros: The staff were super friendly, the room and surrounding areas were kept very clean, and the complimentary breakfast was nothing to scoff at. Such a great stay for the price! Will definitely stay there again.
Excellent 10.0
Pros: Hugo at the front made the visit. Friendly, inviting. Best face of the place. Breakfast good as well
Excellent 10.0
Pros: The cost was perfect and when I neede a place quickly it was available. The employees were friendly and very attentive.
Greentree Inn Flagstaff - Flagstaff
Rated #10
8.2
Excellent 8.2
Based on 1,888 reviews
Details
Reviews
C$ 230

Cleanliness
8.2
Comfort
8.0
Facilities
7.3
Location
8.3
Overall
8.0
Overall 7.9 Good
Based on 537 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
7.3
Location
8.3
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
4.0
Comfort
2.0
Facilities
4.0
Location
10.0
Overall
6.0
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.5
Staff
7.8
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
10.0
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
7.9
Location
8.3
Services
7.7
Staff
7.7
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
7.9
Staff
8.5
Cleanliness
8.4
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.7

Good 7.0
Pros: Location and that it provides a refrigerator, microwave, cable TV and a Kurig coffee.
Cons: Because of COVID no housekeeping so towels & extras are pickup at the lobby
Excellent 9.0
Pros: Room was quiet and peaceful even though on the main road. No noise from trains at all. Room and bathroom very clean.
Cons: No problems at all
Excellent 10.0
Pros: Don¿t let the outside appearance fool you. The rooms are updated and very clean. Even had a Kureg. Vey pleasant experience. Would stay there again
Excellent 10.0
Pros: Sandy, at the front desk, more than helpful in making our stay pleasant .
Cons: No pool. However, with the COVID restrictions, the pool would probably be closed anyway.
Good 7.0
Pros: Inexpensive and great location
Cons: Few amenities.
Excellent 9.0
Pros: It is very close to NAU, walking distance to shops and restaurants. The staff is very friendly and rooms were clean.
Okay 5.0
Cons: The hotel did not clean the room and did not change towels
Excellent 10.0
Pros: Front desk person was extremely pleasant and always provided room amenities in a timely friendly manner.
Cons: Provided a great location for all the places we visited within a 55 miles radius.
Excellent 8.0
Pros: Location was okay.
Cons: No complaints.
Excellent 10.0
Pros: Lots of food in the vicinity and wifi is strong
Good 7.0
Pros: Good location. Clean and nice value for the price.
Excellent 10.0
Pros: Location and price
Excellent 9.0
Pros: Nice and convenient location for our trip up to the Grand Canyon. Plenty of convenient restaurants and services nearby, several within walking distance.
Excellent 10.0
Pros: The location was right next to my family. Rooms were clean. The motel was very quiet.
Excellent 9.0
Pros: The room was very clean, had nice size fridge and was within walking distance of NAU and restaurants. It was also very quiet considering it is on a busy street.
Cons: We wished it had a coffee maker in the room.
Excellent 10.0
Pros: The staff was very kind and friendly. It was clean! I really appreciated that! The beds were SO comfortable! Firm and also cozy.
Cons: Just wished there was 1 more bar of soap - one for shower and one for sink would be best. We had someone's car alarm go off at 1 AM....other than that, it was an excellent stay.
Mediocre 3.0
Cons: The bed was very uncomfortable. The worker at the desk was not very helpful or friendly. Overall, I would choose somewhere different to stay in Flagstaff.
Excellent 10.0
Pros: This place doesn’t look like much from the outside, but it was the cleanest room I’ve ever stayed in! Close to tons of great local restaurants, and just a few minutes from the observatory.
Cons: The neighborhood looked a little sketchy, but I felt totally comfortable once I saw how much attention the place was given. The owners/managers clearly care about the reputation of this little gem.
Mediocre 2.0
Pros: Nothing really
Cons: overpriced for the quality
Good 7.0
Pros: It was an older motel, but it was very clean.
Cons: It was just an older motel.
Excellent 8.0
Pros: Although older and simple, it was clean, beds were comfortable, and everything worked as it should.
Cons: Four pillows on each bed instead of two would be nice.
Excellent 9.0
Pros: Proximity to everything we needed was great, as well as staffing being helpful and courteous.
Cons: Minor cosmetic items in our room, but everything worked well and was comfortable.
Okay 4.0
Pros: Clean and minimally functional
Cons: Rather noisy location (including other patrons). Wifi was nearly non-existent, making it impossible to complete work during the stay
Excellent 9.0
Pros: Great value. Convince store next door at Car Wash carries everything you would want.
Cons: Shower head is too low for above average height.
Excellent 8.0
Pros: Close to main roads
Cons: Better coffee
Excellent 10.0
Pros: Price
Cons: No
Okay 5.0
Pros: It was simple to find and in a good location near spots to eat and get supplies for the day.
Excellent 10.0
Pros: Location to the University and downtown area is excellent. Room was clean with plenty of space. Owners/operators were very nice and easy to work with.
Cons: Nothing to mention
Okay 5.1
Pros: Price
Cons: Stained carpet, one of the staff was a little rude when filling out paperwork. Beds were pretty hard, had issues sleeping. Next time I will swallow the extra costs at a better place
Okay 5.0
Pros: It had a small fridge & microwave in the room.
Cons: Tight small room, noisy fan in bathroom, old looking room, pillows felt like I was sleeping on a rock, guy at the front desk never smiled, kind of a old grouch. No breakfast. I was supposed to stay there a week later. Cancelled reservation.
Good 7.0
Pros: It was very clean and well located.
Cons: It was small but it served our needs.
Okay 5.0
Pros: Beds were comfortable
Good 6.0
Pros: Great location. Easy check in/out. Decent price.
Cons: It's right next to a car wash so you hear vacuum running all day and evening. The room was a little dirty but not too bad. No HBO although it was advertised. Had to return to the front desk multiple times to add a day.
Good 6.0
Pros: Conveniently located on the main highway. Easy to drive in and out of. Room was really clean including bathroom. I needed a refrigerator and a microwave and got them. Front desk staff was very accommodating and let me into a room very early.
Cons: The bed was softer than I like and the refrigerator was really loud. I brought my own air cleaner so it muted out the fridge noise.
Okay 4.0
Pros: Central location
Cons: Sheets were dirty on both beds. It is unreasonable to expect guests to sleep in someone else's filth.
Good 7.0
Pros: Staffs are friendly
Cons: A little too old in many places such as room hardwares, equipments, outside appearance.
Good 7.0
Pros: location
Cons: noisy next room
Excellent 8.8
Pros: Beds were comfortable, room clean and spacious, nice TV.
Cons: Shower water pressure
Excellent 8.3
Pros: Visitors to NAU which the university is right accross the street. We walked to the corner Walgreens, and just steps in the opposite direction through the parking lot, to one of our favorite eating places, the Galaxy Diner! Will be back to the Budget Inn, October 27th.
Budget Inn - Flagstaff
Rated #11
7.9
Good 7.9
Based on 537 reviews
Details
Reviews
C$ 132

Cleanliness
8.0
Comfort
7.9
Facilities
6.5
Location
8.1
Overall
6.7
Overall 7.8 Good
Based on 1,016 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
6.5
Location
8.1
Overall
6.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
5.0
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.6
Staff
8.3
Cleanliness
5.0
Comfort
6.0
Facilities
3.0
Location
7.0
Overall
5.0
Cleanliness
7.5
Comfort
8.0
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
8.0
Comfort
7.8
Location
8.0
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.0
Comfort
8.1
Facilities
7.2
Location
8.1
Overall
6.8
Cleanliness
8.0
Comfort
8.1
Location
8.3
Services
8.1
Staff
8.5

Excellent 10.0
Pros: Comfortable beds, friendly, helpful staff, great location. great shower, nicely updated, had 4 rooms all adjacent to each other...
Excellent 8.0
Pros: Centrally located in Flagstaff.
Cons: A little noisy upstairs on 2nd floor.
Excellent 10.0
Pros: I want to thank the management for helping me out. Very nice motel to stay at
Cons: The white lady that first attempt to check me in profiled me and made it seem I didn’t have money or was dirty. Advise that things in the room were expensive. Made me feel like I was a thief. But management stepped in and made it all better.
Excellent 9.0
Pros: more breakfast time, because 9:00 is too early to finish breakfast
Cons: check out 12pm
Excellent 10.0
Pros: Location, value, accommodations, appliances in room. It is an overall great experience!!
Cons: No.
Mediocre 2.0
Cons: The door lock malfunctioned and I was locked out for an hour. Front desk person was extremely rude.
Mediocre 3.6
Excellent 8.0
Pros: The indoor pool and hot tub were great. Due to covid, only one room could book at a time (for one hour) which meant I got the hot tub all to myself! The location is great. Lots of restaurants nearby.
Cons: The room appeared to be clean and it smelled really nice. However when I walked around barefoot, I noticed my feet were dirty and there was hair all over that was clearly not mine. The vending machine for drinks was out of everything.
Mediocre 2.0
Pros: It's pet friendly
Cons: Floor was very dirty. Check- in desk clerk brought cloths, I cleaned floors myself. Beds were uncomfortable & I could hear everything outside. Woke up 2x to sirens. Linens were worn & stained. Check-out desk didn't seem to give any care to concerns.
Mediocre 3.0
Pros: I looked that my room was single story. There was no room above mine.
Cons: They do not put the per night pet fee in the app description. Once I booked for two nights, the hotel then chatted 1 me $15 pet night that was no where mentioned when booking through the app. Also, there were homeless people everywhere.
Good 6.0
Pros: It was at a location I needed to be in.
Cons: There were baby ants in the room and restroom. We ran out of toilet paper and the office closed at 10 pm. The pools were not open and there was no breakfast.
Excellent 10.0
Pros: staff rooms quiet
Cons: all was good
Okay 4.8
Pros: Nothing
Cons: Cleaner bathrooms, there was hair all over the towels, the floor and shower. The bathroom door was filthy. It was not worth the price I paid.
Excellent 9.0
Pros: The pool and hot tub were great. Great hotel for the price.
Cons: Had a clogged tub but they fixed it as soon as I mentioned it.
Excellent 9.0
Pros: had a problem with our room (very loud) switched us to a nicer room
Mediocre 3.0
Pros: It had a hot tub
Cons: Worn out broken bathroom door. Cold all night
Excellent 10.0
Pros: pets allowed
Cons: location
Excellent 9.0
Pros: It was very convenient location and the price for the hotel was reasonable. The rooms have been updated nicely.
Cons: The breakfast was very minimal. The updating to the rooms was nice but could have been finished better (like some paint missing and toilet seat was loose and not bolted down.
Excellent 8.5
Pros: The staffs members was very friendly and helpful. The room was niceand clean. Hotel is very close to NAU and historical area.
Cons: They did not provide bottles of water in the room. Other than that room was nice and clean. I have nothing negative when I stayed there.
Good 7.0
Pros: Affordable
Cons: Breakfast is as underwhelming
Okay 5.0
Pros: Price.
Cons: It was dirty. Hair in the bathroom, smudges on the mirror, greasy handprints on the headboards.
Good 6.0
Pros: The proximity to the NAU campus. Internet service was not bad and the complimentary breakfast was adequate.
Cons: The sheets has stains, the phone did not work, the shower handle was not secured and would come off, the tub spout leaked, the ironing board had no cover, the iron water filler was broken, and there was dirt on the walls.
Good 7.0
Pros: I liked that the room had a frig and microwave
Cons: It was super noisy with very thin walls. There are 2 soda machines on sight with no soda in them
Good 7.0
Pros: Low price, pretty quite
Cons: None except location
Excellent 10.0
Pros: Great location...they are renovating the bathrooms so they are pretty nice. It’s a low budget motel but exceeded my expectations. If you are trying to save money, I highly recommend. You get a lot for the price.
Cons: The pet area needs to be fixed up to include pet waste bags. Because of this, there was dog poop everywhere on the grass
Excellent 9.0
Pros: Location and the heated pool!
Cons: Quality of breakfast not so great. Still good for the price though.
Okay 4.0
Pros: Not much
Cons: Run down
Excellent 8.0
Pros: Location
Cons: The outside facilities of the hotel could be better
Good 7.0
Pros: The rooms were nicely updated.
Cons: The doors were open to the parking lot, not enclosed in the hotel.
Mediocre 3.4
Pros: Microwave and refrigerator in room.
Cons: The bed was not comfortable, curtain wouldn't close all the way, you can feel the cold air blowing under the door and to top it off we had to find another room the second night of our stay at a different location at midnight because the party next door spilt over to our door front making it hard to get our kids/baby back into our room and when I went to the front office I was told the party was being cleaned up. But it certainly didn't look that way with people still play games, drinking and smoking 15 min later. I will not be staying at this location again.
Good 7.7
Pros: Free breakfast, clean room, comfortable beds with new bedding. Updated and had both fridge and microwave along with iron, coffee maker, and hair dryer. Would stay again.
Cons: Check-in was at 2pm but our room wasn't ready until 3pm so we had to wait in the parking lot.
Excellent 8.8
Pros: The room was clean and the towels were folded into nice little fans. The bed was comfortable and there was plenty of space for my husband, me and 2 yr old daughter. I really liked that the rooms come with a mini fridge and a microwave. It was also pretty cool that they had an indoor swimming pool and hot tub which are both clean and they even had a motorized chair to assist a handicapped person into either. There was a pretty good continental breakfast too which included packaged oatmeal, coffee, juice, cereal, toast, frozen waffles, yogurt, fruit and even an automatic pancake maker which my daughter and I loved! The hotel was walking distance to a Dunkin Donuts, Jimmy Johns, Chipotle, Chick-fil-a and about a mile (witch was also a nice walk) to a park.
Cons: We had a problem with our shower clogging up so we couldn't take showers the first night because by the time we realized it the maintenance man was already gone. The next day it got fixed around noon but one of the front desk workers let my husband take a shower in another empty room since he had to work.
Okay 5.0
Cons: I'm need of repair, hole in bathroom wall. Uncomfortable beds and noisy air conditioner.
Okay 4.2
Pros: Staff & location
Excellent 10.0
Pros: Proximity to downtown
Super 8 By Wyndham Conference Center Nau/Downtown - Flagstaff
Rated #12
7.8
Good 7.8
Based on 1,016 reviews
Details
Reviews
C$ 127

Cleanliness
7.7
Comfort
7.7
Facilities
7.5
Location
8.4
Overall
7.5
Overall 7.3 Good
Based on 1,887 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
7.5
Location
8.4
Overall
7.5
Cleanliness
7.8
Comfort
7.4
Facilities
7.4
Location
8.8
Overall
7.2
Cleanliness
6.8
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.4
Cleanliness
7.4
Comfort
7.4
Location
8.4
Services
7.0
Staff
7.9
Cleanliness
9.5
Comfort
7.5
Facilities
8.5
Location
10.0
Overall
9.0
Cleanliness
8.4
Comfort
8.6
Facilities
8.7
Location
9.0
Overall
8.5
Cleanliness
7.7
Comfort
7.7
Location
8.3
Services
7.3
Staff
8.1
Cleanliness
7.6
Comfort
7.6
Facilities
7.0
Location
8.3
Overall
8.5
Cleanliness
8.2
Comfort
8.2
Facilities
6.4
Location
8.6
Overall
5.6
Cleanliness
7.9
Comfort
7.9
Location
8.6
Services
7.4
Staff
8.1

Okay 4.0
Pros: Very good breakfast, included hot foods. Room was cleaned each day, which is unusual right now in Covid times.
Cons: Property is very worn down. Room cramped and difficult to find places to put suitcases. Shower area exceptionally small and dirty, with mold/dirt apparent in crevices in tub and tile. Air conditioner worked well but very loud on start up. Something seemed to be loose inside, causing a roar. Multiple random people hanging out in the parking lot, including a man who appeared to be living out of the back of his car.
Good 7.0
Pros: The staff was great, location was good. Bed was comfortable.
Cons: The overall condition of the room was not great. It’s in need of some improvements.
Excellent 9.0
Pros: Pool and jacuzzi were nice and clean. Breakfast was pleasant.
Excellent 8.0
Pros: One gentleman at the front desk was particularly helpful. He fixed my tv and brought me my Uber Eats when it was delivered to the front desk.
Cons: When I called the front desk to request a late checkout, the lady on the phone was pretty rude - both times. I shouldn’t be made to feel crummy because I need an extra hour.
Good 6.0
Pros: Great location, decent breakfast
Cons: Saw lots of puke in the walkway on the way to our room. Air conditioning broken, multiple electrical outlets didn’t work and we found a small roach in our room.
Poor 1.0
Pros: Location was ok, breakfast don't know. Didn't stay for it.
Cons: We asked for a handicapp accessible, but didn't get the actual room. Rooms were too small. Thought for what we paid for was going to b a good experience.
Poor 1.0
Pros: Breakfast was good.
Cons: Dirty and RUN down.
Poor 1.0
Pros: The pool area was nice and the breakfast was good.
Cons: The A/C did not work. They had someone look at it twice but they did nothing. They did not move us to another room. The room was dirty and in poor condition.
Good 6.0
Pros: Convenient to stores and restaurants and the interstate.
Cons: Not well maintained and no front desk staff in the morning.
Excellent 10.0
Pros: Quiet environment made it relaxing.
Cons: None
Poor 1.0
Pros: Nothing
Cons: We did not stay. The room was very disappointing. Too small and plain for the price that we paid. If we can¿t stay in a hotel that is nicer than our own home, it¿s better to just continue the drive and go home.
Poor 1.0
Pros: The clerk was nice.
Cons: It wasn¿t what it looked like online. The room was loud and dirty. The amenities were old.
Okay 4.0
Cons: The bathroom toilet kept running all night.
Mediocre 2.0
Pros: For breakfast I got two frozen burritos
Cons: Breakfast
Excellent 8.0
Pros: Clean and comfortable, pool was an exceptional bonus.
Cons: Bathroom was small and paint peeling, but not terrible by any means.
Okay 4.0
Pros: Location and price
Cons: One of our rooms the tv did not work and we tried to call the front desk nobody every responded Another room the frig did not work and we lost all or food we had in it Both rooms had non working outlets Both rooms did not get cleaned after first night
Excellent 10.0
Pros: FREE Parking!!!!!, seeing the Water display many times & it¿s good location.
Cons: There are two towers at Belagio. Spa tower & Casino tower just realize spa tower is cheaper tower to stay.
Mediocre 3.0
Pros: I can say I would never stay at one of your hotels again. The Baymont was so undesirable it wasn¿t clean I didn¿t feel it was sanitized. And check in was extremely to long. Maria crawford
Good 7.0
Pros: It was clean.
Cons: The age of the establishment shows. Some updating, patching would help. Advertised free breakfast. We did get breakfast, but less than expected. Price seems high for the overall experience.
Good 7.0
Pros: Location
Cons: Small maintenance stuff, bathroom door knob, some touch ups are needed in the bathroom.
Mediocre 3.6
Mediocre 3.0
Pros: Location is great
Cons: The hotel is old and poorly maintained, there was a six inch by one inch space underneath the door and a very bad draft coming in the room. The air conditioner was very noisy.
Excellent 9.0
Pros: The location is what i like best about the hotel. This is the 2nd time ive stayed here.
Cons: The room couldve been cleaner.Carpet needed to be vaccummed.The ice bucket thats on the sink looks like it just got pushed back into place from the previous guest cause it was dirty and had crumbs.because of covid rooms should be cleaner.
Good 7.0
Pros: Location was perferct
Good 6.0
Pros: Location
Cons: No buffet breakfast, rock hard beds, high noise levels, mold in shower. Was massively unimpressed.
Poor 1.0
Pros: The only good thing about this hotel is the location. Nothing else!
Poor 1.0
Pros: Nothing. We will never be back
Cons: The pool area is NOTHING like the pictures, neither was the room. For ---$ a night it was disgusting. The room was dilapidated as well as the grounds. There was so much chlorine in the pool everyone's hair is green!
Excellent 10.0
Pros: Location Late check-in Staff Parking Room designation - super thoughtful
Cons: No fan in the bathroom :( A few stains on the sheets Other people hogging the pool for hours during covid
Okay 4.0
Pros: Hotel location is good for highway access
Cons: The room was dirty (coffee spills on the wall, trash under the bed, filthy corners and grout). Beds were FULL, not QUEEN. Everything was dated, and all “updates“ looked like poorly done DIY projects. No breakfast options! Would not stay again.
Poor 1.0
Pros: This is the worst hotel I have ever stayed in...the manager .had no respect or consideration for my needs was a nasty unprofessional smart ass..the room was unclean..the sheets are only changed every other day because the hotel is conserving water
Cons: There were bedbugs on the sheets.the sheets were soiled ..the pool was not open there was no breakfast!.I paid for maid service and had to ask for clean sheets!! WE ARE IN A COVID 19 PANDEMIC! I REPORTED THIS HOTEL TO COUNTY HEALTH DEPT!!
Excellent 10.0
Pros: My room was very clean and the bed was extremely comfortable. Great value for the price.
Cons: It's clearly an older bldg, but the room was much nicer than the exterior would indicate.
Good 7.0
Pros: The staff was helpful but they were short staffed in the evening when people were checking in. We had to change rooms because the TV did not work and there was no maintenace workers at 5:00.
Cons: I wish they would have up to date information about the facility. They post a breakfast but it is all closed down due to Covid. Would have liked to know in advance and have a reduction in the cost of the room.
Excellent 10.0
Pros: Clean, comfortable, and reasonably priced
Cons: Breakfast not currently offered
Poor 1.0
Cons: They didn’t schedule my reservation for 2 night and i ended up paying a more expensive rate
Excellent 8.0
Pros: Price and location
Cons: Facility is a little dated. Could benefit from a remodel. Lots of road construction around the hotel (Not their fault, just FYI)
Excellent 8.0
Pros: location
Cons: breakfast was not offered
Excellent 9.0
Pros: Nice pool. Great staff Good location Clean room
Cons: No
Okay 5.0
Pros: It was pretty clean.
Cons: Could hear people at 330 am. AC did not work. Opened window and it reeked like weed from people smoking below. Sketchy people in lobby and outside.
Poor 1.0
Pros: It had outside entrances to the rooms.
Cons: room was dirty. tub had hair in it black mold and ceiling leaked on the bed.
Poor 1.0
Pros: We had stayed there 4 day before they were so rude but room was paid and swimming pool was great
Cons: paying for previous day while we had already paid at least $---already, I went to pay for another day had went up to counter today and asked front desk that I had to run to put money on card spoke with erica who 1 was very rude had told her my truck ac
Okay 4.0
Pros: Let's be clear. If you're looking for a nice hotel, it's NOT this. That said, it was pretty clean given the disrepair. Fresh clean sheets and that's all I cared about. Front desk staff was extremely helpful and nice. Good price.
Cons: AC Didn't work in first room. Entire place is in disrepair and is damp and has various funky smells. No elevator to second floor. Just a gross vibe in the whole hotel, lights burnt out, etc. but if you need a bed for the night it's better than cement.
Good 6.0
Pros: Location and it had breakfast
Cons: The bathroom door didnt shut correctly.
Good 7.0
Pros: Location felt safe. Front desk staff was very nice, especially with what is going on with the pandemic. Comfortable mattress.
Cons: Slightly unkempt in our room. The bed skirt was either too large (or falling off) like it didn't fit or something, and the king sized bed should have been centered in the room with nightstand (room seemed like it used to have two full beds then switched)
Okay 5.0
Pros: Location and parking
Cons: It would be great if they provided complementary coffee and if the staff was friendlier.
Okay 4.0
Pros: Close proximity to where I needed to be, easy in and out
Cons: Didn't feel very clean, a hair from a previous guest in the shower, hair under the sheet on the bed. Just didn't feel like the room was cleaned very well before my arrival. I wouldn't stay here again. More of a motel than hotel, outside entrances to room.
Okay 5.0
Pros: The price.
Cons: The hotel was set up more like a motel with out door hallways.
Okay 4.0
Cons: Tiny room,cheap toilet tissue, not vacuumed along the edges. Cheap low quality breakfast sausages. Not a three star hotel. Raised the room price for an event going on, outrageous.
Good 7.0
Pros: Staff was helpful and friendly but understaffed
Cons: One woman on duty to check in five people.
Mediocre 3.0
Pros: The shower sprayed really good
Cons: Hotel is really.old and need to be updated It said it was a 2.5 star but I dont think so. If given the option, I would never pick a Baymont again. Breakfast was terrible, as was the coffee, the donuts tasted like the were bought at a discount store.
Okay 5.0
Pros: Location. Great water pressure for showering!
Cons: Slow check in. Hotel clerk & manager became pushy & called my room to inform me that THEY forhot to fill out some forms while we were unpacking & settling in; room located on second floor. outside handrails missing, unsafe for elderly & kids less than 9yo
Good 7.0
Pros: Room was spacious
Cons: A lamp was broken and bathroom too small
Mediocre 3.0
Pros: The interior of my room was great! All that I hoped for. Breakfast was disappointing; scrambled eggs and sausage links were well cooked. Pastries and fruit were not fresh. Orange "juice" was not made from real oranges; just an orange-flavored drink.
Cons: I reserved an accessible room; heart condition and weak knees.The room given was up a long, steep sidewalk, then past four other rooms to mine. Nearly impossible without help of a kind man. Pkg lot dimly lit. Hard to see room no. at 10:30 pm.
Mediocre 3.0
Pros: Asia, the front desk host was very professional and informative.
Cons: The continental breakfast was the absolute worst I have ever had. The powdered eggs were horrible only to be matched the fake sausage. The coffee was extremely bland.
Mediocre 3.0
Cons: Furniture was old. Chair fabric worn out. Carpet frayed away from entry door and huge gap under door. Room smelled bad. 1.5 - 2 star at best. Different color lamps in same fixture. Mini-fridge very noisy.
Mediocre 3.0
Pros: TV channel sections, lots!
Cons: The rooms are tiny, we've had bigger cruise ship cabins. This place needs help, maintenance, grounds etc... Come on Wyndham step up your game your brand is getting lapped by the competition!
Mediocre 2.0
Pros: Location was convenient.
Cons: Not up to the advertised star level.
Mediocre 3.0
Pros: Price was ok but expected better for the star level. Barely a two star.
Cons: Barely a two star hotel.
Good 6.2
Pros: It was nice, clean, and quiet. Would consider staying again if it was the cheapest alternative.
Cons: When I checked in, the lady working the front desk was not friendly. Then we got to our room, which was supposed to be clean - it wasn’t. The room was cleaned and ready, but the bathroom was not. The lady cleaning the room was off cleaning another room, and then rude to us when all we were trying to do was get into our room after a 7 hour drive.
Mediocre 3.0
Pros: Comfortable beds
Cons: Poor morning staff, breakfast choices we are terrible and limited. Room needed repairs in shower area. (Roof falling down). No hot water for morning shower @ 9am on a Sunday. This is the second time in a row no morning hot water.. staff ignored feedbac
Excellent 10.0
Pros: Free breakfast
Excellent 9.7
Excellent 8.2
Pros: Good location. Nice breakfast.
Excellent 8.0
Pros: Great hot spa and friendly staff. Rooms are normal but the veiws are great!
Excellent 8.2
Pros: Decent breakfast. Easy access to NAU.
Cons: Delayed room cleaning.
Good 6.5
Pros: The bed was very comfortable & the bedroom was clean! There was a nice attempt of a breakfast.
Cons: When I went to the bathroom to wash my face there was poop marks on the toilet from the person who had stayed there before!!! I was scared the seat got neglected too so I washed it myself with the bar of soap.
Okay 5.7
Pros: Location and free breakfast.
Cons: This place has the most uncomfortable beds I have ever tried to sleep on in my life. Plus the rooms are surprisingly small for what you pay per night. Not worth it.
Excellent 10.0
Pros: Everything
Cons: No meat at breakfast
Good 7.7
Pros: Nice rate $50 lower than competitors.
Cons: The WiFi was almost non existent. If you are planning on doing business, find somewhere else. Breakfast not so great.
Excellent 10.0
Pros: I thought the hotel was great. Centrally located and clean. The continental breakfast was good too! My son leved the waffles!!!
Excellent 8.8
Pros: Location of hotel was excellent and value couldn't be beaten. Nice, comfortable, and quiet stay.
Cons: Nothing
Excellent 8.5
Pros: Continental breakfast had a variety of choices, location was ideal and close distance to variety of stores / restaurants.
Okay 5.1
Pros: This hotel is currently practicing consumer fraud, basically...website advertises "free breakfast", and next morning guests find out that they are "under renovation" and no breakfast available, and no local restaurant voucher provided to compensate..."BUYER BEWARE"...not as advertised or contracted for...had we known that "breakfast" was a lie, would have stayed elsewhere (as we will do next time in Flagstaff)...enough said
Good 7.7
Cons: The bed was very uncomfortable, I am sure the mattress is pretty old and pillows should also be replace. Thank You
Mediocre 3.4
Cons: I was traveling alone and had a late check in after an all-day work commitment in Flagstaff. Once settled in my room, all I wanted to do was take a shower. Once in the bathroom I noticed there was no soap, shampoo, or any toiletries at all. I called down to the front desk and was told they wouldn't bring it to me, I would have to come down to the front desk and retrieve it myself. After a long day of work I was already in my robe and ready for my much needed shower; I was extremely annoyed that they forgot to stock my room then would't offer to bring a simple bar of soap up to me. Poor customer service. When morning arrived, housekeeping barged into my room at 8am. No warning, they just walked in to clean at 8am. Since I was so abruptly awoken and couldn't fall back asleep, I left the room for breakfast and will never return.
Mediocre 3.4
Pros: Only thing we likedid was the clean room.
Cons: Their customer service is horrible. the beds were uncomfortable, two of the front dest girls started fighting with each other. The day we checked in one of the guys at front desk didn't want to help us check in, he had me wait till the other front desk girl was off the phone. She was on the phone for 10min till he decided to help us. It was just an all around bad experience. I would not recommend this place to anyone
Excellent 8.0
Pros: At first we thought the room had an odor but quickly realized it was just the area. Clean and cheap!
Excellent 9.4
Pros: Very nice motel close with very friendly staff. Good vaalue for the price. Clean.
Cons: Room was somewhat small.
Baymont by Wyndham Flagstaff - Flagstaff
Rated #13
7.3
Good 7.3
Based on 1,887 reviews
Details
Reviews
C$ 140

Cleanliness
7.7
Comfort
7.5
Facilities
6.8
Location
8.2
Overall
6.8
Overall 7.3 Good
Based on 971 reviews
Cleanliness
7.7
Comfort
7.5
Facilities
6.8
Location
8.2
Overall
6.8
Cleanliness
6.2
Comfort
5.4
Facilities
6.0
Location
6.8
Overall
5.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.6
Comfort
7.5
Location
8.3
Services
7.1
Staff
7.7
Cleanliness
7.0
Comfort
6.5
Facilities
6.0
Location
6.5
Overall
6.0
Cleanliness
7.0
Comfort
5.4
Facilities
6.0
Location
7.5
Overall
5.5
Cleanliness
7.6
Comfort
7.5
Location
8.0
Services
7.2
Staff
7.6
Cleanliness
8.1
Comfort
8.0
Facilities
8.4
Location
8.6
Overall
8.8
Cleanliness
7.8
Comfort
7.6
Facilities
8.0
Location
8.4
Overall
8.5
Cleanliness
8.1
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.2

Excellent 10.0
Cons: The only thing they had for breakfast was oranges and granola bars. No real breakfast foods like I expected. Very disappointed
Poor 1.0
Pros: There was little to like here..staff was medicre, room horrible, location ok.
Cons: Very run down, terrible worn out marttress the room smelled of mildew. Never stay at any Wyndham again.
Excellent 10.0
Pros: The location was great
Good 7.0
Pros: No Breakfast
Mediocre 3.0
Pros: Good location
Cons: Rooms were not clean , the electrical outlets were not working and maintenance didn’t come fix them , we stayed two days and all they did was bring towels and left the dirty towels in the room.
Mediocre 2.0
Pros: It was vacant for a quick hours rest
Cons: The late night big guy that checked us in was not that friendly. He didn't tell me anything about the hotel amenities until I asked. They did not serve hot breakfast.
Okay 5.0
Cons: Grab and go breakfast was a total bust. The beds are hard as rocks. Over priced for the quality.
Mediocre 3.0
Pros: There was no breakfast.
Cons: There was no elevator, there was no breakfast as advertised, the air conditioning worked sporadically and was noisy. The bed was old and uncomfortable. Linens were threadbare.
Okay 4.0
Cons: False advertisement on free breakfast.was a granola bar & orange joice or coffee. Did not have elevator & my room was by the stairs so I heard everyone going up and down with their luggage. Very noisy with kids rumming down the hall and heavy pounding.
Excellent 8.0
Pros: Convenient to food and shopping.
Cons: Mattresses were kind of crappy.
Poor 1.0
Pros: Location
Cons: Everything from cleanliness of room, but mostly staff and check in experience. Just Awful and took an hour!
Good 7.0
Pros: Staff was great!
Good 7.0
Pros: Clean large room. Fresh smelling and close to nice restaurants.
Cons: Lumpy bed . No elevator for second floor
Poor 1.0
Pros: We didn¿t end up staying and could not get our money back
Cons: I understand that I could not get a refund but would¿ve liked a credit to use at a later date
Poor 1.0
Pros: Nothing
Cons: The staff was rude. There were ants on the windowsill. Breakfast was a granola bar and rotten orange.
Excellent 8.0
Cons: It needs remodeled
Mediocre 2.0
Pros: Staff
Cons: Room was dirty
Okay 5.0
Pros: Easy access from highways.
Cons: Could only go to room and out of building. Website stated breakfast-NO breakfast. Breakfast Granola bars openly waiting to be served. Website stated exercise room-NO exercise room-off limits. Coffee filter from previous usage still in coffee maker.
Excellent 10.0
Pros: Comfy, quiet stay at a great value.
Okay 4.0
Pros: Location
Cons: Cleanliness
Excellent 8.0
Pros: It was in a good location
Cons: They didn¿t serve breakfast and they didn¿t have a pool.
Okay 4.0
Cons: Smelled like "pot" smoke inside the back entry to the Motel. Reported to the front desk.
Okay 4.0
Pros: it had free breakfast
Cons: rooms are old and dated beds are hard bathroom are small
Okay 4.0
Pros: Heat worked
Cons: Was greeted w/ what NOT to do as a guest and what was NOT available.
Okay 4.0
Pros: Quiet location
Cons: No elevator and no food Igor breakfast
Excellent 10.0
Pros: Close to everything
Cons: Thin walls.
Good 6.0
Pros: Everything was good, quiet like we wanted, thanks
Cons: That you didn't have breakfast, but we figure it was because of COVID
Okay 5.0
Cons: Room was old, needed updates, and had no power outlets for charging a phone other than in the hall on the floor across from the bathroom!
Poor 1.0
Pros: First the host was so unfriendly second we got there right at 4:10 . Which check in is at 4:00 and off coarse she gave us the room that they were still cleaning. We had to wait outside another 15mins. The place is old it needs upgrades .
Cons: Absolutely not the place is d
Poor 1.0
Pros: The room was adequate for the price.
Cons: The staff was very rude. The service and checking in was slow and again done rudely. I didn't feeling welcomed at all!!
Poor 1.0
Pros: Nothing
Cons: Check out this review of Days Inn by Wyndham Flagstaff I-40 on Google Maps
Good 6.0
Pros: The location was the best part. Very one to grocery stores and food outlets.
Cons: The mini fridge in the room didn't works as well as it should've. The tissue dispenser in the bathroom fell out every time you tried to use it. Some dirt in the cracks between the floors of the bathroom to the carpet by the front door.
Okay 5.0
Pros: The front desk had exceptional customer service
Cons: The rooms were noisy because it's near the highway. The beddings looked stained.
Excellent 9.0
Pros: It was close to everything that I needed
Cons: They dont clean the rooms everyday
Good 6.0
Pros: The heat was hot. Bed was comfortable. Plenty of space in the room and couch for extra comfort. Bathroom was spacious aswell.No hair on bed like previous hotel stays in other hotels.Two trash cans.
Cons: The light from hallway coming through under the door. The room key not working when swiped. Kept swiping room key at back entrance to get in, was not working.
Good 6.0
Pros: The beds and pillows are comfy, has a Micro Fridge Tub good WiFi, roomy, All day coffee, nice Staff, great location.
Cons: The rooms are very Dirty, hotel is not modern, no usb ports, doors slam, Workout room is closed, when it should be our choice to use it and wipe our own equipment down. Not even a Grab and go breakfast, yet it is still advertised as available.
Excellent 8.4
Good 6.0
Good 7.0
Cons: The blankets lead stains on them
Mediocre 3.0
Cons: Hotel was what I expected for the price but the chair was beyond disgusting.... don't know how someone hasnt thrown it out yet. It makes me wonder what else isn't clean their.
Good 6.0
Pros: hotel location
Cons: Bathroom sink was clogged. Pillows were very small.
Poor 1.0
Pros: Nothing!
Cons: The a/c in the room kept having to be reset. The oversized chair was filthy.Their was a loud noise coming from the refrigerator ALL night. The bed felt like you were sleeping on a box spring. I can honestly say this was the worst stay I ever had!
Excellent 9.0
Pros: Room was very nice staff was super friendly it made for a great stay
Good 7.0
Pros: Locations great, right on Route 66, it’s close to some food places and a few gas stations. Central to get onto freeway towards New Mexico, Cali or Vegas.
Cons: I requested a late check out when I checked in and they said I could leave my room at 1130, housekeeping came right at 11 on the dot to kick me out when I was still trying to pack up and get ready, they let me stay but it was annoying I was in the shower.
Mediocre 3.0
Pros: Nothing
Cons: Everything. This is the worst staff ever! They tried to steal $250 from my bank account for allegedly smoking in their room. I am a non smoking asthmatic! These people are scammers. DO NOT STAY HERE and do not trust these people with your money!
Mediocre 2.0
Pros: Location
Cons: Ads offer free breakfast but not available at the hotel .Shower dirty , called to see about checking in earlier than 3pm (it was 2pm when I called and wanted to check in at 245pm) and guy wanted to charge me $20.00 extra to check in early ???
Excellent 10.0
Pros: Everything was great
Cons: No
Excellent 9.0
Pros: Price
Cons: None
Poor 1.0
Pros: None
Cons: The room was dirty, dirty carpet, torn carpet. Bathroom walls were dirty and sink was plugged.
Good 7.0
Pros: The room was nice and clean. Walking through the halls made it seem like a really creepy place to stay but the room made up for that.
Cons: Night staff was hardly helpful, didnt let me know where the room was or any details of the hotel. Also many of the hotels ice stayed at offered a bagged breakfast as a replacement for their actual breakfast buffet. Something to think about. .
Poor 1.0
Cons: The air conditioning unit was loud and went off and on with weird start up noises all night. I finally had to turn it off completely. And then the room was hot. It was a horrible night sleep.
Mediocre 3.0
Pros: The location
Cons: Staff was unfriendly and the coffee machine never worked. The breakfast is bad.
Poor 1.0
Pros: Nothing
Cons: Did not stay, they tried to charge us $200 for a service dog, want a refund, very rude at front desk
Mediocre 2.0
Pros: Wow! What a hole in the wall. Worst hotel I've been to in Flag so far.
Cons: Guy at the front desk Sunday morning was awfully unprofessional acting totally put out by me wanting to check out by calling the front desk and leaving my keys in the room....Train your employees on how to interact with ohter humans please!!!
Mediocre 3.0
Pros: The rooms where nice, modern and clean.
Cons: The staff was careless and inadequate. The staff left a tv full blast in an empty room. It took the front desk 45 minutes to figure out the room was empty. It was midnight when I was trying to sleep.
Mediocre 3.0
Cons: I had to request for another room, food was left in the refrigerator from a previous stay.
Excellent 8.0
Pros: Location is OK if you have a car. Free breakfast and hot powerful shower were nice.
Cons: Free high speed internet they claimed was never “high”. We were staying on the 2nd floor, but WiFi was either slow or disconnecting repeatedly,
Mediocre 3.7
Pros: Staff was pleasant
Cons: Room was never cleaned for our 3 day stay despite letting them know the first day. The continental breakfast was mediocre at best. Long line for the sometimes working, waffle machine that was a huge mess by the end of breakfast hours. No one really manning the area to replenish and tidy up a bit. Air conditioner in room was sporadic. Didn't stay at temp it was set to.
Okay 4.0
Pros: Staff was pleasant
Cons: Our room was never cleaned for our 3 day stay despite letting them know on the very first day. Continental breakfast was mediocre at best. There was always a line for the waffle maker when it was working. And it was always a mess! The air-conditioner in the room never worked
Excellent 9.4
Pros: It was clean, near the highway, near a bunch of restaurants and a Wal-Mart.
Cons: The beds were a little lumpy. Breakfast was a bit lacking.
Okay 4.5
Pros: Convenient location. Free continental breakfast. Fridge and microwave in the room. Nothing spectacular, just a place to sleep (which is what you'd come to expect, given the price).
Cons: Arrived 90 minutes before check-in, so we were told to explore the town. When we came back 2 hours later, we were told that they didn't have any king bed rooms available yet, which is what I reserved. We had to wait another 2 hours for our room to be available. I was disappointed that our reserved room was given to someone else, making us wait an additional 2 hours. May as well have told us that check-in was at 5:30pm.
Excellent 10.0
Pros: Everything about the stay there was very pleasant. The beds were casino quality; very comfortable.
Cons: Nothing
Excellent 10.0
Pros: Friendly staff, clean rooms and overall cleanliness, convenience to nau, restaurants, laundry,food shopping and easy access to freeway.....
Cons: Mild freeway traffic noise at night...
Mediocre 2.5
Cons: We came to Days Inn for our honeymoon and it was the worst decision we ever made. We had stayed in Days Inn in different states and locations in Arizona and it was awesome. However, this was the worst stay I have ever had in my entire life. There were spiders in the hallway. We paid for a non-smoking room and the room smelled like it had been smoked in for months buy a chain smoker. We were put in a room under the stairs (123) and we heard luggage constantly banging up and down the stairway all hours of the day and the night so we didn't get any sleep at all. We complained at the front desk and they put us in a room with two queen beds which also was awful because I am 6 foot 7 and don't fit on a queen bed even by myself, so trying to fit on it with my new wife was not going to happen. We complained again and finally got a room with a king that still smelled bad. The bed was like sleeping on a slab of concrete it was so hard. We had to go buy a mattress topper and a DVD player and a candle so that the room would even be bearable. The TV and Wi-Fi also did not work. Overall it just sucked. DON'T WASTE YOUR MONEY!!!!!!!!!!!!!!!
Good 6.8
Pros: Staff waa very helpful with my reservation
Cons: Bed was hard.. Definitely not comfortable after a long day
Good 7.7
Cons: Linens were old and had some stains. Shower curtain too.
Mediocre 2.0
Pros: The hotel was misrepresented, they did not have the amenities the website said they had. We did not stay there, went elsewhere but still was charged. False advertising
Cons: I didn't stay there, I didn't like that the website said they had things that they did not actually have
Excellent 9.7
Pros: Tiana at the front desk was very friendly and helpful. All suggestions she provided me regarding food were local and awesome! She made checking in easy and not stressful at all. Free breakfast. FREE BREAKFAST. Even a little after 9am which is very convenient for some late risers.
Cons: There wasn't a lock on our bathroom door.
Excellent 8.2
Cons: Bathrooms need update
Excellent 10.0
Pros: Very clean
Good 7.1
Pros: Great value
Good 6.5
Pros: Right off the freeway. Continental breakfast Included.
Cons: It was well kept but overall the whole place was older with minor remodel work here and there.
Mediocre 3.1
Cons: Thin floors - we were awoken at 2 am by the person above us simply walking around. The floor between us was so thin I am surprised it didn't fall through under the weight of a couple of feet. Lame breakfast Dirty towels Clumps of hair found on bathroom wall
Good 7.0
Pros: Good location unlike most of the hotels in Flagstaff that are next to a busy and loud railroad. This hotel is in a fairly quiet area. Friendly staff, average breakfast but they did have good waffle mix. Quite comfortable bed.
Cons: Lack of healthy breakfast items. I got bit by a bed bug :/ An earlier night I stayed at a cheaper hotel and I did not get bit by a bed bug.
Days Inn by Wyndham Flagstaff I-40 - Flagstaff
Rated #14
7.3
Good 7.3
Based on 971 reviews
Details
Reviews
C$ 152

Cleanliness
7.4
Comfort
7.3
Facilities
5.8
Location
8.4
Overall
6.1
Overall 7.2 Good
Based on 1,023 reviews
Cleanliness
7.4
Comfort
7.3
Facilities
5.8
Location
8.4
Overall
6.1
Cleanliness
6.5
Comfort
4.2
Facilities
4.8
Location
6.8
Overall
5.4
Cleanliness
10.0
Comfort
6.0
Facilities
5.0
Location
9.0
Overall
6.0
Cleanliness
7.0
Comfort
6.9
Location
8.3
Services
6.8
Staff
7.8
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.5
Comfort
7.4
Location
8.4
Services
7.1
Staff
8.3
Cleanliness
7.7
Comfort
7.4
Facilities
8.6
Location
8.5
Overall
8.6
Cleanliness
7.7
Comfort
7.7
Facilities
8.0
Location
8.4
Overall
7.0
Cleanliness
7.2
Comfort
7.3
Location
8.1
Services
7.1
Staff
8.1

Good 7.0
Cons: The pool hours
Good 6.0
Pros: No breakfast offered.
Cons: Sink drained really slow. No daily cleaning so we had to go get our own towels from the office.
Good 6.0
Pros: The price was good. The pool is big but we didn't have time to use it. The room facilities were fine. They have a powerfull system for flushing the toilet. You hear a little leak in the tank, but I don't know if that water is lost or not. When you close the bathroom door you don"t hear that sound. The shower is circular with a curtain. The colors of the room were nice. At night no unnecessary noise was heard. The location of the motel was beneficial to us. There were also different alternatives where to eat. One of my daughters had already stayed at four Motel 6's and this one found it superior.
Cons: When we are gathering to leave, I notice under one of the beds a closed bottle of water that was not ours. Under the other bed was an object, apparently platic, about seven inches that was not ours either. We already know that it was not swept under the beds before we used the room.
Poor 1.0
Pros: The girl at the front desk was very bright and cheery. It was nice to have such a good check in experience after a long day of driving.
Cons: Room seemed like it had not been properly cleaned for a while. The air conditioner did not work. The bathroom floor was filthy. No soap. I had to wipe all the surfaces down myself. Tv remotes should be sanitized and wrapped in plastic during a pande
Okay 5.0
Pros: Front lady was super nice
Cons: The first room they gave us, some was already in there, my kids walked in on the guy. Room was very small. Bed hard, uncomfortable.
Poor 1.0
Pros: It was a place to sleep.
Cons: I found dried vomit and puke in her bed. When we went to the front desk they said they give us a refund, however what they did was charge for account twice. So when we are getting to our main destination with his Las Vegas for a big family vacation we’ve been charged twice. Only to never have a refund given to us.
Excellent 9.0
Pros: Rooms were good. Noise was not a problem. Location was great. Beds were comfortable. Bedding was clean and provided a comfortable night's sleep
Cons: We were there 2 nights. We needed towels after the first morning's showers but no one came to change the towels. We were not told that we had to put wet towels outside of door. Management did get us new towels upon request.
Okay 5.0
Pros: Clean, location
Cons: It did not have a microwave, or fridge, the price was as high as better equipped hotels.
Excellent 8.0
Pros: Location, Nice room, Nice employees.
Cons: The outdoor walkways need some remodeling. Also our room door did not seal very well so there was plenty of highway noise to be heard.
Excellent 10.0
Pros: Neat,clean,friendly,comfy bed.
Cons: A bottle water,in the room would be lovely
Okay 4.0
Pros: Front desk person was nice and very helpful.
Cons: Hair in restroom, floors.
Excellent 10.0
Pros: Always a great place to stay. Front desk staff is always exceptional and in a good mood making the stay pleasant the room was just what I needed enough for a good nights rest. VeryConvenient location with Walmart across the street with restaurants.
Poor 1.0
Pros: To tell you frankly i really dont like my stay at the hotel. It was horrible and disappointment. It is not good to be in there since it was a nightmare. The hotel doesn't have any facilities and worst part is no microwave oven and no refrigerator to used.
Cons: All of my experience in my 3 day stay at the hotel is a disaster. The staff is annoying and unapproachable. They don't care about their residents. They ignore your needs and worst is...they are all liars. I would never stay in Motel 6 ever again!!!!!!!!!
Poor 1.0
Pros: Nothing
Cons: The rooms we were originally given weren't ready. The courtyard was excessively dirty. The room appeared clean, but we found a large black hair in the sink before we used it. The blankets were mildewed and unusable. Won't stay here again.
Mediocre 3.0
Pros: Location is great.
Cons: The mattress was awful, springs poking me in the back. Also an ant crawling on the bed and 4 other bugs crawling in the bathroom.
Poor 1.0
Pros: They charged my credit card 100 dollars saying I smoked in the room and I don’t even smoke at all.
Cons: They falsely charged me one hundred dollars saying I smoked in the room and I don’t smoke at all.
Poor 1.0
Pros: The room was clean
Cons: Did not refund money after there was fighting our front for hours which woke us up and ruined my stay.
Good 7.0
Pros: The location
Cons: NA
Good 7.0
Pros: Location
Cons: NA
Excellent 10.0
Pros: Staff were great.
Excellent 10.0
Pros: All of the staff is very nice and helpful. The lady at the front desk. She is exceptional. She went above and beyond her duties to make our stay great. We will be back here for sure.
Poor 1.0
Pros: Nothing I liked about the motel.
Cons: The sink didn't drain, shower nearly worked.
Okay 5.0
Pros: It close to where I needed to go.
Cons: I liked the motel pretty much.
Okay 4.0
Pros: Staff was fast
Cons: Not enough towels or any shampoo
Good 6.0
Pros: What is best about this hotel is it's location, cleanliness, friendly staff.
Cons: This location is very noisy with I40 right next to it.It's very busy, and overpriced I think.
Excellent 8.0
Pros: Location
Cons: Was woken up by the front desk they called my cell number at 1115 pm to see if we were checking in but we were already in a room. Would be nice if they would check there guest list first.
Excellent 9.0
Pros: location & cleanliness
Cons: Was told no lower level rooms at price range I reserved. The room was at the end of the building not near the elevator as told. I have trouble walking near the end of the day & it would have helped. Location does make it worth staying.
Excellent 10.0
Pros: Location
Cons: Price seemed high
Good 7.0
Pros: Staff was all really friendly. Looks like the rooms have been updated.
Cons: The pool was not useable as it had been drained. Would have been good information to know since the description says pool. Kids we were traveling with were very disappointed.
Excellent 10.0
Cons: Why was there only one washcloth in a two bedroom. My 3 kids , Mr. And I all shared one washcloth. No paper or pens available in room too.
Good 7.4
Pros: It was well located near the highway, and close to local amenities. Everything was clean, and the staff was friendly.
Cons: The room was small and lacked some basics, like shampoo. The room was too small for three people, but would have been ok for a solo traveler.
Good 7.1
Pros: Price
Cons: Hard beds, rough towels
Good 7.4
Pros: Hotel was Okay, good for a night of resting after a long trip, we traveled during the a storm and the falling snow all made up for it, the kids were having fun outside playing in the snow, so for that I will not be too harsh on the hotel, but it sure could use softer mattresses
Cons: The beds were a little hard. The water pressure on the shower was not great. Depending on locaiton of room, there could be lots of noise from nearby Highway
Excellent 10.0
Pros: Excellent location, walking distance to dinning and shopping. Clean rooms and easily accessible. Stayed here for 2 nights, hotel staff were very welcoming and friendly.
Cons: The bed is not the best, rooms are bit small as they barely can fit 2 double beds.
Okay 4.8
Cons: All I really need from a motel is a good lock on the door and a reasonably comfortable bed, and this Motel 6 failed to deliver on the second count. I woke up 10-15 times during the night because the mattress was so hard. I won't be staying here again.
Mediocre 3.7
Pros: Staff was friendly
Cons: Reserved a non-smoking queen ended up with a tiny, 2 full bed unit that smelled of smoke.
Excellent 8.0
Pros: Location and convenience
Cons: Room was a little smokey for a non-smoking room
Excellent 8.5
Pros: Room was quiet even though the Interstate freeway was adjacent. Decor was modern but spartan. Shower in bathroom was very good. Pool was clean but gate was padlocked when I was there. Brewed coffee was available in the austere lobby/office. A good restaurant (IHOP) was next door where service was good. A supermarket (Bashas) was across the street. An elevator was available. Lots of families who were visiting the Grand Canyon National Park were staying here. This motel was a good value.
Cons: Exterior grounds were not well-kept.
Okay 5.7
Pros: Everything was clean and the staff was very friendly.
Cons: This was absolute bare minimum. There's no microwave, no fridge, not even a blow dryer. Perhaps this is stated somewhere and I should have read more closely but I've never seen such a bare motel room. You also have to pay per device per day for wifi. I opted for the higher speed internet for $4.99 and it definitely left something to be desired.
Motel 6 Flagstaff West - Woodland Village - Flagstaff
Rated #15
7.2
Good 7.2
Based on 1,023 reviews
Details
Reviews
C$ 111

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