|Top route||Cape Town Intl to Johannesburg OR Tambo|
|Top airport||Johannesburg OR Tambo|
Short flight so there was no food or entertainment Good service , friendly staff clean plane and on time! Well done
Boarding / ground crew appalling. - messed up Signage for priority vs normal queues. Reversed it by placing signage incorrectly. - when advised of their error, they argued with passengers. - then asked for the “priority” queue to board after having being told the queue was the normal queue. Wrong queue. - then fought with the passengers who were asked to board from that queue because they weren’t priority customers!! Shocker!
Crew was really excellent and price was great.
Good, efficient boarding. Very cramped, uncomfortable seat with thin padding. Hot aircraft, no individual vents to try and source own airflow. Air hostess didn’t know the difference between a receipt and a credit card transaction slip.
Great experience I really enjoyed flying with SAFAIR and looking forward to the next flight.
Thank you for the sms updates on the flight and baggage. Thank you for being on time
Pay to eat/drink.
Unfortunately diverted to Bloemfontein due to medical emergency
Personnel was nice and efficient
all went smooth
Complimentary snacks...but they sell everything
My bag is completely damaged, I wish they could handle our bags with care .I m so heartbroken .
Pros: crew insisting everyone covers mouth and nose with the mask
Cons: surprised to see no separation between people,
Pros: Excellent COVID protocol
Cons: More worried about profit than covid
Pros: Value for money.
Cons: Boarding was interminable. Standing around waiting in the jetway
Pros: Seat could be wider or a business class option would be welcome
Pros: Boarding was efficient
Cons: Improve leg room
Cons: service and punctuality all good
Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!
Pros: Great staff
Cons: No entertainment, but then you are a budget airline
Pros: Timely service is their main priority. Excellent
Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!
Low cost, high value
Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.
Cons: Can't think of anything. Although expectations weren't high, they surpassed them.
Budget Airlines, don't ask too much
Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.
Cons: If only we were served drinks, but that's asking too much.
Pros: Take off and landing was smooth
On board FlySafair flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the FlySafair assistance team will most likely ask you to pay extra for checked luggage.
FlySafair offers direct flights to 8 different cities in South Africa and Mauritius. Johannesburg, Cape Town, and Durban are the most popular cities covered by FlySafair.
FlySafair concentrates most of its flight operations in Johannesburg.
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