Location to highway.
A good value for a basic hotel. The staff was excellent . The room was clean and nice. Hotel was just down the street from where we needed to be so that was great. Nice restaurant/bar right next to the hotel.
No, very happy with our stay.
Very nice great breakfast.
The room door needs a better deal around it. Too much light enter the room at night from the hallway.
The walls seemed thin. Could hear a lot of noise from the hall and other guest room.
Clean. Very clean.
The shower curtain was torn. Our original room smelled bad, but they quickly switched it out for us. The shower & toilet leaked clean water onto the floor. The hot and cold water were switched. But it was so clean and the staff & breakfast were great!
Convenient location, plenty of parking
Pool view rooms can hear all the pool activity, go for the outside rooms and it will be quieter.
Great location, very clean, easy parking and access...
When you pay as much as you do for a room here, you'd think you'd get a fridge and microwave. Plus, don't stay in room 109, it is right by the workings of the elevator and is LOUD with the constant movement especially in the mornings.
The breakfast and friendly staff.
I wish there had been a small fridge in the room.
Friendly front desk,hotel close to everything, 12pm checkout time helped too after a late night out.
Very friendly, clean, and accomodating. It's also very easy to get to off of the Interstate.
Too bad there is not an indoor pool.
The hotel was nice but not quite what I normally would expect of a Hampton Inn.
It is in a great location.
The free Internet was not great.They wanted you to pay extra for faster internet. I had rather you charge more for the room and provide good internet service.The electrical outlets in the room were too big. It was hard to get anything to stay plugged in.
Hotel is definitely over priced, but is a very nice place to stay.
Price.....a bit pricy for what it is. The rooms seem really small.
We are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two full-size beds. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, two televisions and a separate bath and king bedroom. We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Southern Ice Arena, A-Game sports facilities, Let It Shine Gymnastics Center and Vanderbilt's Legend's Golf Club. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton.®
Based on 385 reviews
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