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|"Great staff and great service"||(in 113 reviews)|
|"Great staff and clean room."||(in 75 reviews)|
|"Good price, friendly staff, quiet."||(in 5 reviews)|
|"Bathtub faucet dripped all night."||(in 5 reviews)|
|"Bathroom floor very dirty."||(in 11 reviews)|
|"The room smelled stale."||(in 109 reviews)|
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Not worth the price. Run down
There was absolutely no hot water in my room, on the second floor. Staff said it was due to the construction, and said they would notify the general manager. I asked him to have the manager call me, which never happened. The bathroom had not been properly cleaned, and had hair and dirt all over the floor. The first floor was so torn up due to construction, that I had to exit a side door and walk around the building to get to my car the next morning. The fire alarm went off 6 times in the morning, possibly due to construction? I've stayed here many times in the last 3 years and I think this will be my last.
Road side hotel... felt like motel.
The proximity to my job was good - however everything else was dreadful. After sharing my experience there with the front desk - they did take two nights off of my stay which was appreciated. I would have changed hotels if I had more free time in the day to figure it out.
The water was an issue - never had a warm shower during the course of a week. The first night it was freezing cold and then was scalding and then freezing cold and scalding and freezing cold as the week progressed. Erratic - couldn't even get warm water from sink to wash my face with. I tried everything... letting it run, etc. nothing. Fridge in room froze all of the food I purchased for packing lunches even with temperature adjustments. Thankfully it was cold enough overnight to leave a packed lunch in my rental car. I felt like I was camping. Other guests were intrusively loud in the middle of the night. The breakfast had lukewarm water to brew tea with - it actually seemed like it was never originally hot. Just gross. I expected something a bit more together and clean, or at least not as consistently offensive.
A bit run down
Price is why you would stay here
Insects in room, missed cleaning one day, lights were out, key did not work one evening - long walk with bags and dinner in hand.
Good for an economic stay
Breakfast was good, Wifi, nice comfortable beds, Rooms were clean and smelled fresh
Next to a grave yard, House keeping didn't make our bed everyday (we stayed 4 days and they only made it once)
Clarion Pointe Franklin offers free WiFi, free deluxe continental breakfast, free parking, an outdoor pool, a fitness center, and free coffee. Guests rooms feature a refrigerator, microwave, coffee maker, a flat-screen TV, a hairdryer and an iron and ironing board. We are near Grand Ole Opry, the Johnny Cash Museum, Franklin Antique Mall, the Carter House, and CoolSprings Galleria. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
based on 793 reviews
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Most Popular Landmarks
- SOAR Adventure Tower 0.6 km
- Carnton Plantation 3.8 km
- McGavock Confederate Cemetery 3.9 km
- Fort Granger Park 4.1 km
- Franklin Marriott Cool Springs 4.2 km
- Aspen Grove Park 4.2 km