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Pros:

Pros: I got back on time and smooth flight!

Cons: Recliner sitting

Cons: Not enough leg room. No entertainment. Nothing but complimentary water and ice

Pros: Nothing

Cons: Plane was too hot

Pros: Just fine, beverage service was friendly.

Cons: The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you.

Pros: Food was so good. Crew was also very nice.

Cons: Food really bad on both segments.

Cons: Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay

Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!

Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!

Pros: Flight was smooth

Cons: More leg room

Pros: Free movies

Cons: Bad food, cramped seating, slow food service

Pros: This was a quick flight - 39 mins I also got an upgrade too

Pros: Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane

Cons: After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours.

Cons: Stewardess very rude

Pros: The crew was nice.

Cons: EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm

Pros: Quick boarding because not many passengers.

Cons: Need larger luggage room. Lots of people were waiting because a guy just could not fit his luggage in overhead bin. Airplanes are very old.

Pros: flights (from sf to sna) were quick and efficient.

Cons: delay in the flight BUT the agents kept all passengers well-informed as to updated status and expedited the boarding process as much as possible once plane was available.

Cons: Turbulence, delayed takeoff due to weather, had to circle back on landing because other planes hadn’t cleared runway

Cons: Alaska is constantly running on delay schedules lately; never on time. Very tired of it.

Cons: Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight.

Pros: We didn’t crash

Cons: Late again ... like WestJet

Cons: It was a quick flight up dates were provide at all times

Pros: I missed the connection.

Cons: Making my connection

Cons: Glad we were able to watch a movie

Pros: The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad.

Pros: Seat

Cons: Food was not good, flavor wise

Cons: United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful.

Cons: The flight had over six hours in combined delays!!!

Pros: Choice of Entertainment was excellent

Cons: Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight

Pros: Flight was smooth

Cons: More leg room

Pros: The crew and the boarding were good

Cons: No food. Just unhealthy snacks

Pros: Smooth flight

Pros: The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad.

Cons: The female flight attendant was not good

Pros: On time

Cons: Food was poor

Cons: Can't rate this because I missed my connecting flight from LAX to SJC due to a Westjet mechanical issue.

Cons: Check in and getting boarding passes

Pros: very nice crew

Cons: We were on tarmac for an hour waiting to take off

Pros: Nice comfort plus seat. Nice host staff

Cons: Timeliness

Pros: I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American.

Cons: The seats were really tight between the rows. The space between the seats on the same row were typical.

Pros: Information communicated about delays.

Cons: - more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema

Pros: Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!

Cons: More leg room

Pros: Crew was nice, easy to use entertainment, smooth boarding

Cons: Seats are not comfortable, no pillow/blanket, poor “snacks”

Cons: Flight was canceled and I was left stranded.

Cons: We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight.

Pros: On time

Cons: Food was poor

Pros: WiFi was fast, entertainment was very good.

Cons: Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation.

Pros: Nice personnel

Cons: Crowded

Pros: Easy in easy out

Cons: Lack of entertainment

Pros: Big jet not typical going into Knoxville.

Cons: Flight was late. Boarding had every zone called essentially at once so we could all stand.

Cons: We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight.

Cons: The size of the seats

Cons: The seats claim they have United Private Screening (TV and Movies) using the United app but it was not working. It worked well on the previous flight.

Cons: It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning.

Pros: Comfortable Seating!

Cons: Flight delayed Quite a bit.

Cons: Delayed 2 hours, huge inconvenience

Pros: The crew was really nice! They were very energetic!

Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.

Pros: Everything met my expectations

Cons: Refreshments