Good to know
|Distance to city centre||2.8 km|
|Nearest Airport||New York John F Kennedy Intl|
|Distance to airport||18.3 km|
|"Great customer service and breakfast."||(in 5 reviews)|
|"The breakfast is always great."||(in 97 reviews)|
|"Room was very good size."||(in 100 reviews)|
|"2nd night there was a noise that kept me from sleeping the entire night."||(in 4 reviews)|
Time of year
Show reviews that mention
|african lady||in 1 review|
|breakfast was good||in 130 reviews|
|cartoon network||in 2 reviews|
|comfortable bed||in 12 reviews|
|customer service||in 10 reviews|
|good size||in 6 reviews|
|housekeeping on daily||in 4 reviews|
|little cramped||in 3 reviews|
|lots of counter space||in 9 reviews|
|male employee||in 2 reviews|
|night was so noise||in 11 reviews|
|powered eggs||in 16 reviews|
|queen bed||in 33 reviews|
|room was not ready||in 121 reviews|
|spacious room||in 164 reviews|
|staff was friendly||in 120 reviews|
|swimming pool||in 29 reviews|
|tasteless and the sausage||in 2 reviews|
|traveling with kids||in 4 reviews|
The Breakfast was not very appetizing, the bagels were stale and the bacon a way greasier, than it should have been. It was obvious that no one blotted off the bacon with a napkin/paper towel. It was literally dripping with grease. Our room was comfy, but the phone was not working properly, the cord was inoperable as I was unable to hear well on the phone. In addition to the phone not working, our refrigerator stopped working, as we had perishable items in the refrigerator. I called the front desk Sunday (3/15/20) morning, and asked for a new refrigerator as I was unsure exactly when the refrigerator stopped, because the items in the fridge were warm. I was advised by the front desk agent that she could not provide us a new refrigerator, because the maintenance guy does not come in until 10am. I then asked to be transferred to another room, she then told me I could not be transferred to another room, because my check-out was in a couple of hours and it would interfere with the cleaners schedule. At this point, I was made to feel by your employee that my belongings/food were not important, and if they spoiled....oh well. It was my money that was being wasted and she acted like she could care less. About an HOUR later, she called back to inform us that one of the cleaning ladies would be able to come over and swap out the refrigerator. Not sure why it took an hour for her to execute this change, but within 10 minutes of her calling back, one of the housekeepers, easily swapped out the refrigerator within 5 minutes. My husband and I were thankful to the housekeeper, but disappointed that that it took so long for the situation to be rectified. I've been to several Hyatt Hotels, and this was by far the worst experience at the Hyatt I've ever had. I had higher expectations of the Hyatt, especially for a $210 per night room. Truly, our experience this past weekend was met with less than acceptable accommodations. Sincerely, S. Robinson
Customer Service, Room Survey, making sure all equipment in the room is working before assigning customers that particular room.
Everything room was beautiful and staff is amazing
Third stay and still enjoying
The service from girard and Marco's was amazing every step of the way. My daughter got married near by and they made sure that we had everything we needed for our stay.
Complimentary Wi-Fi throughout the hotelHyatt Grand beds & 42in flat panel HDTV24-7 Breakfast Bar serves made to order snacksIntimate Cafe serves Starbucks Coffee and premium beers and winesComplimentary computer roomSmoke free hotel
based on 1,217 reviews
Things to Know
- Clean rooms
- Spacious rooms
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Hyatt Place Garden City
Where is Hyatt Place Garden City located?
Hyatt Place Garden City is located at 5 North Avenue, 2.8 km from the centre of Garden City. Adelphi University is the closest landmark to Hyatt Place Garden City.
When is check-in time and check-out time at Hyatt Place Garden City?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Place Garden City.
Does Hyatt Place Garden City offer free Wi-Fi?
Yes, Hyatt Place Garden City offers free Wi-Fi.
Does Hyatt Place Garden City offer free parking?
Yes, Hyatt Place Garden City offers free parking.
Does Hyatt Place Garden City offer free airport shuttle service?
No, Hyatt Place Garden City does not offer free airport shuttle service.
How far is Hyatt Place Garden City from the airport?
Hyatt Place Garden City is 16.5 km from Farmingdale Republic Field. Hyatt Place Garden City is 18.3 km from New York John F Kennedy Intl.
Can you bring pets to Hyatt Place Garden City?
Yes, Hyatt Place Garden City is a pet-friendly hotel.
Does Hyatt Place Garden City have a pool?
Yes, Hyatt Place Garden City has a pool on-site.
Reviews about Hyatt Place Garden City
Most Popular Landmarks
- Adelphi University 4.4 km
|Farmingdale Republic Field||16.5 km|
|New York John F Kennedy Intl||18.3 km|
|Hempstead Bus Terminal - 168 Jackson St||3.8 km|
|New Rochelle||24 km|