The wait staff and maids were great.
The service was so very poor, We could never find a manager, Someone charged 100.00 food service to my room, No ONE on staff that morning could help me. Waitress helped so much in finding the ticket and it was my name on the bill, but it was not my address or state. It took the waitress 30 minutes to find someone to help at the front desk. Then we were told that there was nothing that he could do to help us that we had to wait to talk to a Manager. Trip Advisor says free breakfast, It was not free for us. We will never stay there or recommend anyone to stay there.
How nice room service was when dinner was delivered to our room
Garland Hotel's Amenities Ensure Superior StayConveniently situated in the northeast suburbs of Dallas, the full-service Holiday Inn® Garland hotel exceeds all expectations with its quality service. Whether you're here on a business trip or Garland vacation, this hotel's location off President George Bush Highway is the perfect choice.From upscale shopping to first-rate golf courses, this hotel is close to all the best reasons to visit the Garland area. Summer months are marked by water-filled fun at the nearby Hawaiian Falls Waterpark. With 63 holes of championship-level golf, the Firewheel Golf Park offers a challenge for players of all skill levels. If you're looking for big-city attractions, downtown Dallas is less than an hour away.Business travelers enjoy an easy route to companies like Raytheon, Cisco Systems, Rockwell Collins, Navistar, Atlas Copco and Fujitsu. All rooms include reliable free Wi-Fi access, and the Business Center has the tools you need to achieve optimal productivity. Planning a meeting in Garland, TX? The hotel's facilities feature more than 4,000 square feet of flexible space.Southern hospitality and quality amenities await you at this Garland hotel. For breakfast and dinner, Wild Fire Bar & Grill is sure to have something to satisfy your taste buds. Other hotel amenities include an indoor pool, whirlpool and Fitness Center. We're excited to be your choice for full-service accommodations in Garland, Texas.
Based on 233 reviews
Policies vary by room type and provider.