Trips
Glenstone Lodge

Glenstone Lodge

7.6
Good

Based on 1,110 reviews
 
504 Historic Nature Trail, Gatlinburg, TN 37738, United States
  +1 865 436 9361
Glenstone Lodge - Gatlinburg, TN, United States
Check-in
Check-out
Compare vs. KAYAK |
HotelTonight C$ 119
KAYAK C$ 130
Priceline C$ 130
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per night
KAYAK
per night
Priceline
per night

Rooms

Check-in
Check-out

King Rooms

C$ 130+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 159 per night
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Unknown
C$ 189 per night
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Unknown
C$ 198 per night
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Unknown
C$ 208 per night

Double Rooms

C$ 130+

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Provider
Nightly Base Price
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Unknown
C$ 130 per night
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Unknown
C$ 174 per night

Standard Rooms

C$ 130+

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Bed Type
Provider
Nightly Base Price
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King bed
C$ 130 per night
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Queen bed
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Queen bed
C$ 131 per night
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King bed
C$ 159 per night
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Queen bed
C$ 159 per night
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Unknown
C$ 159 per night
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Unknown
C$ 159 per night
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Unknown
C$ 159 per night
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Unknown
C$ 162 per night
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Unknown
C$ 169 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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King bed
C$ 174 per night
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King bed
C$ 174 per night
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King bed
C$ 174 per night
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Unknown
C$ 182 per night
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Queen bed
C$ 184 per night
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Unknown
C$ 207 per night

Queen Rooms

C$ 130+

Photo
Bed Type
Provider
Nightly Base Price
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 130 per night
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Unknown
C$ 145 per night
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Unknown
C$ 161 per night
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Unknown
C$ 162 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night

Reviews

Traveller rating

170
141
92
39
18

Time of year

Traveller type

Show reviews that mention

+
hot tub
downtown gatlinburg
indoor pool
main strip
kids loved
walking distance
chlorine smell
staff was very friendly
new room
good location
carts available
hotel was as dated
room with a fireplace
breakfast buffet
bathroom door
drain is clogged
main street
  • Good
    Aug 2016
    8.0

    Good

    Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.

    Pool area and hallways were hot.

  • Good
    Jul 2016
    7.4

    Few complaints

    The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.

    We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.

  • Okay
    Jul 2016
    5.7

    No coffee in lobby

  • Okay
    Jul 2016
    6.0

    Great location to downtown Gatlinburg, the staff were friendly and helpful

    It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice

  • Okay
    Jun 2016
    4.8

    Not as nice as pictures

    Pool was very nice

    Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.

  • Mediocre
    May 2016
    2.2

    The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.

    The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.

  • Good
    Apr 2016
    6.2

    The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.

    There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips

  • Excellent
    Mar 2016
    9.1

    Desk staff and management were super helpful and n

    Upgraded room for no extra charge and the suite was quiet, comfortable and clean

    Pool area needs upgrade and was glad to see its in the plans for the coming year There were no towel racks in the bathroom and the water never got hot.

  • Good
    Jan 2016
    6.2

    The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.

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About

Overview

A stay at Glenstone Lodge places you in the heart of Gatlinburg, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.6 Good

Based on 1,110 reviews

8.5

Location

8.0

Service

4.0

Wellness Area

4.0

Vibe

Things to Know

  • Friendly service

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Increased Accessibility
A/V equipment rental
Business centre
Concierge service
Cribs available
Meeting/Banquet facilities
Hot Tub
Child pool
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Free Internet
Pets not allowed
Free parking
Storage available
Wedding services
Terrace/Patio
ATM on-site
Elevator
Hairdryer
Grill

Photos

Glenstone Lodge - Gatlinburg - Building Provided by Leonardo All Photos (17)
Glenstone Lodge - Gatlinburg - Banquet hall Banquets (2)
Glenstone Lodge - Gatlinburg - Bathroom Bathroom (2)
Glenstone Lodge - Gatlinburg - Bedroom Bedroom (6)
Glenstone Lodge - Gatlinburg - Bedroom Bedroom (6)
Glenstone Lodge - Gatlinburg - Lobby Lobby (1)
Glenstone Lodge - Gatlinburg - Meeting room Conference (1)
Glenstone Lodge - Gatlinburg - Outdoors view Outdoors (1)
Glenstone Lodge - Gatlinburg - Pool Pool (2)

Location

Most Popular Landmarks

  • Gatlinburg Convention Center 0.5 km
  • Ripley's Haunted Adventure 0.6 km
  • Ober Gatlinburg 0.6 km
  • Gatlinburg Ziplines 0.6 km
  • Amazing Mirror Maze 0.6 km
  • Star Cars Museum 0.6 km

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