Hotel Britannia

Via Balbi 38, 16126 Genoa, Genoa, Italy
+39 010 247 0800

Cheapest
rate per night

7.5

Good
based on 4,235 reviews
Hotel Britannia - Genoa, Genoa, Italy
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 125
Booking.com

Good to know

Distance to city centre 2.3 km
Location rating 9.1
Nearest Airport Genoa Cristoforo Colombo
Distance to airport 5.8 km

Rooms

Check-in
Check-out

Double Rooms

C$ 125+

Bed type
Provider
Nightly base price
Unknown
C$ 125 per night

Reviews

Pros

Cons

Traveller rating

184
159
47
12
1

Time of year

Traveller type

Show reviews that mention

+
beds were uncomfortable in 9 reviews
city center in 11 reviews
close to train in 137 reviews
cruise port in 18 reviews
eggs and fresh in 3 reviews
good breakfast in 177 reviews
helpful staff in 120 reviews
location close in 188 reviews
nice hotel in 75 reviews
paid parking in 25 reviews
principe in 17 reviews
railway station in 145 reviews
shower door in 22 reviews
spacious room in 199 reviews
tea and coffee in 17 reviews
walking distance in 15 reviews
  • Good
    Feb. 2020
    7.0

    The room furnishing was very spartan but the bed was quite comfortable . The bathroom was small with nowhere to place toiletries but the shower had a wonderfully strong jet of water. The location is excellent, very close to the station and underground and within walking distance of the historical centre.

    Unfortunately the hotel was undergoing renovation and so the common areas were not clean. Because of the ongoing work breakfast was not available onsite and we were give a voucher for a bar across the road. This breakfast was typically Italian while I prefer a cereal and bread with cheese or ham so I was not happy about that.

  • Mediocre
    Jan. 2020
    4.0

    Location perfect, as usual, being a stone's throw from the Piazza Principe railway station just at the very beginning of lovely via Balbi and its beautiful Rolli palaces. The unfailing kindness and attentiveness of the personnel who did their utmost, at all times, to put a patch when anything was sub-par or went wrong: hope this will be taken into account by the next management, because the people there really go the extra mile for customers! The fact that, as already known and tested via several staying throughout the years, it's a safe, central and convenient place to stay in Genova. The possibility to leave your luggage, free of charge, in a secure place when you have an early check in or late check out.

    A few things but, as repeat returning guest, they really spoiled our time at the property this time: 1) The hotel is undergoing TOTAL (and I mean TOTAL) overhaul and refurbishment, due to a change of management and business scope. This means building works are all over the place: the top floors are already off-limits to travellers; the breakfast/dining room is "taped-off" from the main foyer and bar area (which now acts as breakfast room) by plastic sheets and ongoing works mean dust goes everywhere from around 10 a.m. to late in the afternoon. Dust and building materials appear to be carried up and down in the lifts which are in a sorry state too. NONE of the above was noted in the BOOKING site/form at the time of reservation. In itself it wouldn't have bothered us, but we felt that a warning should have been given for the heavy building overhaul, giving users the option to book (or not) whilst knowing there could be disruptions to the normal hotel services. 2) We booked two twin rooms. One of them was fine, the other looked as if it hadn't been cleaned properly at all: bathroom was fine but the moquette in the room hadn't been hoovered properly; one of the bed had stains on the coverlet; the other a big green stain on the otherwise white duvet. To top it all we found a half-full can of pepsi left on top of the shelving on the left.The unfailingly kind lady at the reception(thank you again) promptly offered us to change the room, which was clean and at the end we took. Sad mishap, as I had chosen the hotel to spend a weekend in Genova with friends as I'd always been pleased with its cleanliness! 3) Unlike all our other stays at the property (and we had many, from 2009 to 2017) we were given much smaller rooms than expected.

  • Good
    Dec. 2019
    6.7

    Friendly staff, good cleaning service. Very central location.

    The property needs urgent renovation.

  • Good
    Dec. 2019
    7.5

    Good value.

    Although it says no smoking in the room, apparently someone smoked in the room and the hotel didn't clean it properly.

  • Excellent
    Dec. 2019
    9.6

    After 2 months travelling around the continent by motorbike it was the one and only place that offered us a welcome drink....on the house! Very helpful reception team who also spoke better English than my French!

    If one was looking for something to find fault with I'd say the decor was a bit aged.... but fine really!

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About

Overview

With a stay at Hotel Britannia, you'll be centrally located in Genoa, just a 4-minute walk from Galata Maritime Museum and 11 minutes by foot from Palazzo di San Giorgio. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.5 Good

based on 4,235 reviews

9.1

Location

8.7

Service

1.6

Vibe

1.1

Wellness

Things to Know

  • Spacious rooms
  • Train station is close

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
No smoking
Air-conditioned
24hr front desk
Sauna
Airport shuttle (surcharge)
Storage available
Pets allowed on request. Charges may apply.
Elevator
Concierge service
Laundry facilities
Laundry service
Room service
Spa
Bar/Lounge
Safe
Parking (surcharge)
Towels
Meeting/Banquet facilities
Hot tub
Restaurant

FAQs when booking at Hotel Britannia

Where is Hotel Britannia located?

Hotel Britannia is located at Via Balbi 38 in Centro-Est, 2.3 km from the centre of Genoa. Palazzo Reale is the closest landmark to Hotel Britannia.

When is check-in time and check-out time at Hotel Britannia?

Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Britannia.

Does Hotel Britannia offer free Wi-Fi?

Yes, Hotel Britannia offers free Wi-Fi.

Does Hotel Britannia offer free parking?

No, Hotel Britannia does not offer free parking.

Does Hotel Britannia offer free airport shuttle service?

No, Hotel Britannia does not offer free airport shuttle service.

How far is Hotel Britannia from the airport?

Hotel Britannia is 5.8 km from Genoa Cristoforo Colombo. Hotel Britannia is 104.1 km from Cuneo Levaldigi.

Can you bring pets to Hotel Britannia?

Yes, Hotel Britannia is a pet-friendly hotel.

Does Hotel Britannia have a pool?

No, Hotel Britannia does not have a pool on-site.

Photos

Hotel Britannia - Genoa - Bedroom All Photos (18)
Hotel Britannia - Genoa - Bar Bar (2)
Hotel Britannia - Genoa - Bedroom Bedroom (8)
Hotel Britannia - Genoa - Gym Gym (1)
Hotel Britannia - Genoa - Living room Living room (2)

Location

Most Popular Landmarks

  • Palazzo Reale 264 m
  • Galata Museo del Mare 269 m
  • Castello d'Albertis 282 m
  • Palazzo del Principe 0.5 km
  • Aquarium of Genoa 0.7 km
  • Musei di Strada Nuova 0.9 km

Genoa Travel Guide

Learn about Genoa on KAYAK

Getting Around

Genoa Cristoforo Colombo 5.8 km
Cuneo Levaldigi 104.1 km
Genoa-Piazza Principe 205 m
Genoa-Piazza Principe Sotterranea 323 m

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