Good to know
|Distance to city centre||2.3 km|
|Nearest Airport||Genoa Cristoforo Colombo|
|Distance to airport||5.8 km|
|"Breakfast very good Pleasant stay!"||(in 123 reviews)|
|"Staff very friendly and helpful."||(in 90 reviews)|
|"spacious rooms (really great)"||(in 130 reviews)|
|"Bed very uncomfortable and pillows hard."||(in 6 reviews)|
|"The shower cabin was too small."||(in 5 reviews)|
|"Worst breakfast ever, paid parking, elevator (do not enter)"||(in 6 reviews)|
Time of year
Show reviews that mention
|beds were uncomfortable||in 9 reviews|
|city center||in 11 reviews|
|close to train||in 137 reviews|
|cruise port||in 18 reviews|
|eggs and fresh||in 3 reviews|
|good breakfast||in 177 reviews|
|helpful staff||in 120 reviews|
|location close||in 188 reviews|
|nice hotel||in 75 reviews|
|paid parking||in 25 reviews|
|principe||in 17 reviews|
|railway station||in 145 reviews|
|shower door||in 22 reviews|
|spacious room||in 199 reviews|
|tea and coffee||in 17 reviews|
|walking distance||in 15 reviews|
The room furnishing was very spartan but the bed was quite comfortable . The bathroom was small with nowhere to place toiletries but the shower had a wonderfully strong jet of water. The location is excellent, very close to the station and underground and within walking distance of the historical centre.
Unfortunately the hotel was undergoing renovation and so the common areas were not clean. Because of the ongoing work breakfast was not available onsite and we were give a voucher for a bar across the road. This breakfast was typically Italian while I prefer a cereal and bread with cheese or ham so I was not happy about that.
Location perfect, as usual, being a stone's throw from the Piazza Principe railway station just at the very beginning of lovely via Balbi and its beautiful Rolli palaces. The unfailing kindness and attentiveness of the personnel who did their utmost, at all times, to put a patch when anything was sub-par or went wrong: hope this will be taken into account by the next management, because the people there really go the extra mile for customers! The fact that, as already known and tested via several staying throughout the years, it's a safe, central and convenient place to stay in Genova. The possibility to leave your luggage, free of charge, in a secure place when you have an early check in or late check out.
A few things but, as repeat returning guest, they really spoiled our time at the property this time: 1) The hotel is undergoing TOTAL (and I mean TOTAL) overhaul and refurbishment, due to a change of management and business scope. This means building works are all over the place: the top floors are already off-limits to travellers; the breakfast/dining room is "taped-off" from the main foyer and bar area (which now acts as breakfast room) by plastic sheets and ongoing works mean dust goes everywhere from around 10 a.m. to late in the afternoon. Dust and building materials appear to be carried up and down in the lifts which are in a sorry state too. NONE of the above was noted in the BOOKING site/form at the time of reservation. In itself it wouldn't have bothered us, but we felt that a warning should have been given for the heavy building overhaul, giving users the option to book (or not) whilst knowing there could be disruptions to the normal hotel services. 2) We booked two twin rooms. One of them was fine, the other looked as if it hadn't been cleaned properly at all: bathroom was fine but the moquette in the room hadn't been hoovered properly; one of the bed had stains on the coverlet; the other a big green stain on the otherwise white duvet. To top it all we found a half-full can of pepsi left on top of the shelving on the left.The unfailingly kind lady at the reception(thank you again) promptly offered us to change the room, which was clean and at the end we took. Sad mishap, as I had chosen the hotel to spend a weekend in Genova with friends as I'd always been pleased with its cleanliness! 3) Unlike all our other stays at the property (and we had many, from 2009 to 2017) we were given much smaller rooms than expected.
Friendly staff, good cleaning service. Very central location.
The property needs urgent renovation.
Although it says no smoking in the room, apparently someone smoked in the room and the hotel didn't clean it properly.
After 2 months travelling around the continent by motorbike it was the one and only place that offered us a welcome drink....on the house! Very helpful reception team who also spoke better English than my French!
If one was looking for something to find fault with I'd say the decor was a bit aged.... but fine really!
With a stay at Hotel Britannia, you'll be centrally located in Genoa, just a 4-minute walk from Galata Maritime Museum and 11 minutes by foot from Palazzo di San Giorgio. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
based on 4,235 reviews
Things to Know
- Spacious rooms
- Train station is close
Policies vary by room type and provider.
FAQs when booking at Hotel Britannia
Where is Hotel Britannia located?
Hotel Britannia is located at Via Balbi 38 in Centro-Est, 2.3 km from the centre of Genoa. Palazzo Reale is the closest landmark to Hotel Britannia.
When is check-in time and check-out time at Hotel Britannia?
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Britannia.
Does Hotel Britannia offer free Wi-Fi?
Yes, Hotel Britannia offers free Wi-Fi.
Does Hotel Britannia offer free parking?
No, Hotel Britannia does not offer free parking.
Does Hotel Britannia offer free airport shuttle service?
No, Hotel Britannia does not offer free airport shuttle service.
How far is Hotel Britannia from the airport?
Hotel Britannia is 5.8 km from Genoa Cristoforo Colombo. Hotel Britannia is 104.1 km from Cuneo Levaldigi.
Can you bring pets to Hotel Britannia?
Yes, Hotel Britannia is a pet-friendly hotel.
Does Hotel Britannia have a pool?
No, Hotel Britannia does not have a pool on-site.
Most Popular Landmarks
- Palazzo Reale 264 m
- Galata Museo del Mare 269 m
- Castello d'Albertis 282 m
- Palazzo del Principe 0.5 km
- Aquarium of Genoa 0.7 km
- Musei di Strada Nuova 0.9 km
|Genoa Cristoforo Colombo||5.8 km|
|Cuneo Levaldigi||104.1 km|
|Genoa-Piazza Principe||205 m|
|Genoa-Piazza Principe Sotterranea||323 m|