Bayview Hotel Georgetown Penang

Great location. Walking distance to Transfer Road where the famous roti canai is, thou the roti canai is overrated. Also close to Chowrasta Market. Plenty of eateries around. Grab is easily accessible from the hotel.

We reserved a family room as we had 2 young children but upon checking in we were placed on a smoking floor. The floor and family room reek of cigarettes smoke. Room was run down, the remote control didn’t work. We went down again and asked to change to a non smoking floor family room but the front desk lady seemed reluctant to even check in the system to see if another family room was available. Until we asked to speak directly with the manager. Miraculously she managed to find one for us within 2 minutes. Remote control tv in the room did not work. Took 30 mins for their staff to come up to reset the remote. No lift access cards to floors, security is lax n compromised as anyone could access the floors. Bathroom door knob lock spoiled. Main room door latch is broken, unable to latch, again compromising safety of guests in the room.

Good location, reasonable rate. Friendly staffs, good airconditioning.

Bathroom and toilet not clean. Smell of cigarette came from air vents, even though it's smoke free room. Safe deposit box not easy to use, just can't get it operated properly.

Good hotel (but some rooms are too big!)

The staff were helpful. When I checked in the room I was given had a strong smell of bleach emanating from the bathroom. I requested a room change and was immediately moved to another room. I also accidentally locked myself out once and reception provided me a new key card free of charge to once again access my room. This is a nice hotel that is quite central and close to the touristy part of Georgetown as well as the Esplanade in the north. Breakfast was quite a spread.

The room was unusually large! There was an open space in there that could have fitted an entire queen bed. That was very, very unusual. The bathroom was a bit dated too (but clean) and lacked any form of a working air vent as far as I could tell.