|"The room was great!"||(in 44 reviews)|
|"The location was perfect."||(in 11 reviews)|
|"Staff very friendly and helpful"||(in 49 reviews)|
|"Room hadn't been properly cleaned!"||(in 1 review)|
|"Maid service sucked."||(in 5 reviews)|
|"Maid service sucked."||(in 5 reviews)|
|room was nice||in 147 reviews|
|breakfast was good||in 121 reviews|
|staff was very friendly||in 100 reviews|
|clean hotel||in 39 reviews|
|front desk||in 34 reviews|
|customer service||in 21 reviews|
|room service||in 21 reviews|
|great location||in 13 reviews|
|bed was comfortable||in 8 reviews|
|charged my credit card||in 8 reviews|
|french toast||in 8 reviews|
|hyatt||in 8 reviews|
|gilbert||in 6 reviews|
|key cards||in 6 reviews|
|properly cleaned||in 6 reviews|
|normal conversation||in 3 reviews|
|pre packaged||in 3 reviews|
breakfast was great! great location. nice, clean hotel.
it was all very nice...the pool was kinda lame. not a big gripe though, since i didn't come to swim.
Fabulous hotel, great stay
The Hyatt Place Phoenix/Gilbert is a wonderful, modern hotel. The staff was super friendly and helpful. The hotel itself is fairly new, with modern design and very clean. Our room was wonderful. It had a dedicated living room with a sectional couch where our family could all easily fit and watch TV. The beds were super comfy, and the hotel was nice and quiet. We all slept really well. The breakfast in the morning was really nice. We had bacon, eggs, and pancakes. The breakfast attendant was super cheerful and was working to replenish anything that had ran out or had gotten low. Overall we had a wonderful stay and would definitely stay again.
Nice hotel, sub-par service
Not very accommodating, staff not helpful with lodging and food issues.
Very clean , great breakfast
Location is great
Pool was closed. Out of my control
had a great experience and the room was nice and clean
Make sure you have extra key cards
Explanation of why, if you leave your card misplaced, you need a replacement ASAP for person staying behind in room.
The rooms clean
Untrained staff ruined my whole trip. I would never go back to this facility or any other Hyatt location if it could be avoided.
Built for modern times
The rooms were built for the modern times. Convenient outlets, TV connections, and WIFI. The rooms are very clean and well maintained. The hotel is trying to chance the reception experience by placing the staff closer to the customer. Basically they stand next to you and the computer is integrated into a low counter.
The reception area and staff are hard to recognize sometimes.
Horrible customer service, will never Use again. So rude.
Customer service. Attitude and overall demeanor
Hyatt Place Phoenix/Gilbert is located in Gilbert and offers a free shuttle service and free Wi-Fi. It also provides a bowling alley, an outdoor pool and a coffee bar.
The hotel has recently undergone refurbishment and features a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception. A fitness center can be readily accessed by guests wishing to keep active while travelling.
The air-conditioned rooms at the hotel are modern and include a spa bath, an iPod docking station and a refrigerator. They all feature movies-on-demand, a flat-screen TV and an in-room safe.
Hyatt Place Phoenix/Gilbert provides a convenient on-site café. In the evening, guests are invited to relax in the comfortable lounge bar. For guests on the move, the hotel offers packed lunches if required.
Phoenix Sky Harbor International Airport is within a 30-minute drive of Hyatt Place Phoenix/Gilbert, as are Talking Stick Resort, Phoenix Zoo and Arizona State University. Tempe Town Lake is a short car trip from the property.
based on 320 reviews
Policies vary by room type and provider.
All existing Hyatt Place Phoenix/Gilbert reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Place Phoenix/Gilbert reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Place Phoenix/Gilbert is located at 3275 South Market Street, 7.6 km from the centre of Gilbert. Gilbert Historical Museum is the closest landmark to Hyatt Place Phoenix/Gilbert.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Place Phoenix/Gilbert.
Yes, Hyatt Place Phoenix/Gilbert offers free Wi-Fi.
Yes, Hyatt Place Phoenix/Gilbert offers free parking.
No, Hyatt Place Phoenix/Gilbert does not offer free airport shuttle service.
Hyatt Place Phoenix/Gilbert is 8.1 km from Phoenix-Mesa Gateway. Hyatt Place Phoenix/Gilbert is 27.8 km from Phoenix Sky Harbor Intl.
Yes, Hyatt Place Phoenix/Gilbert is a pet-friendly hotel.
Yes, Hyatt Place Phoenix/Gilbert has a pool on-site.
Hyatt Place Phoenix/Gilbert has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.