Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
Enterprise
8.1
Excellent
30 reviewsCleanliness
8.0
Comfort
8.7
Pick-up/Drop-off
7.8
Value for money
8.0
5 locations in Gilbert
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Reviews
8.0 Excellent
Mar. 2021
Cons:
They did not have the car I reserved. I was downgraded to a smaller car. They did give me a 10% discount though. They literally had only like 3 cars in the whole lot.6.0 Good
Mar. 2021
Pros:
They were only friendlier because they were late on pickup and did not want to lose a customer to their competition agencies.Cons:
Take time to understand customer requests on rentals, take more time in closing out the customer bills and get them their rental copy same day or at the very least next business day. I returned my rental on the 15th first thing in the morning, still have not received my final bill or an explanation as to why I have not received the full $200 deposit back.10.0 Excellent
Dec. 2020
Pros:
awesome staff. only one person there for check in so had to wait about 15 minutes. But everything was great. I will definitely use again when I need a car.Cons:
hours of operation limited and staff limited due to pandemic. But they were awesome working around this issue. Great experience.7.6 Good
Nov. 2020
Pros:
The staff was very friendly and helpful - even when I arrived very close to 6 pm. The vehicle was clean and in great shape, the paperwork was fast and easy to complete.Cons:
It could have been catastrophic that I rented a van, but a large SUV was cheerfully presented to me when I arrived as though I would consider it an upgrade; the van came back damaged. When you need a van, you need a van so I think a customer should be called about something like this and given the chance to say fine, I'll take the SUV or please find and get me a van from a nearby location. I worked with the SUV but it was a startling surprise. Also, I didn't like the street I had to leave my car on much - not visible to Enterprise due to a wall or bushes, and it was dark.8.8 Excellent
Oct. 2020
Pros:
Staff good.Cons:
Felt over charged for insurance10.0 Excellent
Jun. 2020
Pros:
Pick up and drop off were really quick and easy. The staff were all very friendly. The truck was great!Hertz
6.5
Good
69 reviewsCleanliness
7.0
Comfort
6.9
Pick-up/Drop-off
6.0
Value for money
6.5
4 locations in Gilbert
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6.0 Good
May 2021
Cons:
They told us the tank was full, it was below half. When I tried to call the location, no answer. We had to return it with a full tank or risk paying ten dollars a gallon. Also the gas tank cover had been rigged closed, when we got gas it would not shut all the way. We again tried to call the location and no answer.10.0 Excellent
Feb. 2021
Pros:
The staff was very friendly and helpful. The drop off was easier than expected.Cons:
Maybe more agents to help out10.0 Excellent
Nov. 2020
Pros:
Easy drop off. Nice vehicle10.0 Excellent
Oct. 2020
Pros:
Customer service was excellent8.0 Excellent
Oct. 2020
Pros:
The staff seemed overwhelmed with the two staffers which took some time to be attended on site and when i called them up to extend my rental contract through the end of October as I was on hold for almost one hour and my call was also terminated so I called them right back until someone answered my call.Cons:
Be honest with the actual time frames, leaving someone unattended and on hold for such a long time is simply not good at all.10.0 Excellent
Oct. 2020
Pros:
Great job Marie ancd team!Cons:
the bmwBudget
10.0
Excellent
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Gilbert
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10.0 Excellent
Oct. 2016
Pros:
Quick service at the drop-off center and friendly agent made that part of the rental very good.10.0 Excellent
Oct. 2016
Pros:
Quick service at the drop-off center and friendly agent made that part of the rental very good.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Gilbert
Most popular car type | Compact |
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