Book Budget car rentals at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

21

Very good

16

Good

3

Okay

14

Fair

1

Mediocre

0

Poor

54

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car was cleanfriendly staff

car availablenext day

get the carpick up and drop

returned the carcustomer service

10.0

It was a great experience.Reviewed 24 May 2023

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10.0

It was greatReviewed 12 May 2023

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2.0

The wait to pickup a car was more than 3 hours. I left and went to another company, was out of there in 15 minutes. Budget did nothing to get the line moving quicker, they didn’t even communicate with anyone. 3 hours!!! And it was like this a few months ago too. Never again.Reviewed 24 Apr. 2023

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2.0

When I filled out the online form it didn't go through on your end despite me getting an email saying it had and when I went to check in they didn't have my information. The U.S. 60 and i-10 in my area were both closed and the airport was the only location near me that was open in the morning. It took 2 hours for me to get the rental and get back home so I could put our stuff in and leave. The area to pull in to get the car was confusing and they all acted like I had to have a flight in order to get into the area to rent a car. I drove in because I couldn't find an entrance. I drove my car expecting that I would take the rental and my husband could drive back our car that was too small for our trip. After that there was a major accident on the 260 closing it down so I was 4 hours late to my appointment after everything that happened and it was too late and I was too tired to drive back and had to extend the time I was renting. That cost me an extra $200. As far as I'm concerned being charged the rate of $116 like I was the first day would make sense, but with everything that went wrong with just trying to get the rental and get to my destination charging me an extra $100 has made me never want to use budget ever again and I will make sure to tell everyone I know not to use them. With all the time I wasted I could have slept in and just gone down the street when the rental company near me opened at 9. I'm still tired from dealing with all this stress and while all of it wasn't your fault there was a lot that was.Reviewed 24 Apr. 2023

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10.0

The Kia minivan did very well overall. Wish it had better brakes. But budget gave me a great price and no hasslesReviewed 18 Apr. 2023

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4.0

The checkin process was extremely slow, they didn’t have the cars and they were understaffed. The person manning the desk was there by herself and doing the best she could.Reviewed 9 Apr. 2023

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2.0

Literally 40 customers in line with 3 reps to help Lady told me she waited 50 minutes in line Not acceptable to me, booked a car with a competitorReviewed 29 Mar. 2023

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4.0

We reserved a premium SUV WELL IN ADVANCE. Budget did not have a vehicle in our class. They tried to downgrade us to a smaller SUV or a pickup truck, both impractical and did not have the space we needed. We had to fight in order to get an SUV one size up. The agent did not listen to us and was not polite or easy to work with, and we had to keep arguing why what he was offering did not meet our needs. It was a very unpleasant experience and started off our vacation poorly. Will never again rent from Budget.Reviewed 20 Mar. 2023

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2.0

The pick up process took nearly an hour of waiting in line.Reviewed 14 Mar. 2023

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4.0

Long, long wait at check-in, approximately 45 minutes. Air conditioning did not work (in Phoenix)Reviewed 11 Mar. 2023

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6.0

The lines at the pick-up facility in PHX were very long. Took an hour to see an agent. More staff was brought in to assist which made the lines move faster. Once in the garage there was another line to be assigned a car, another 30 minutes. Staff in garage was obviously working as fast as they could and overwhelmed. I ordered a standard car the attendant offered a small Honda and said that was a standard option. When I mentioned the car was to be similar to a VW Pasat she said that was, She was done with me at that point and said I could "Just wait in line again for another car option". I was then offered approached by another staff member and was offered a truck and was taken to one that already had a guest in it. I was then taken to another section of the garage and choose a Volvo. I felt sorry for the attendants as they trying their best with a crazy busy situation.Reviewed 4 Mar. 2023

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4.0

Long wait when picking up , everything else was fine.Reviewed 28 Feb. 2023

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• How much does it cost to rent a car from Budget at Phoenix Sky Harbor Intl Airport?

  On average a rental car from Budget at Phoenix Sky Harbor Intl Airport costs C$ 71 per day.

• What is the most popular rental car from Budget at Phoenix Sky Harbor Intl Airport?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Budget at Phoenix Sky Harbor Intl Airport.

• Where can I find Budget car rentals at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Budget rental location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 602 261 5950.

• Does Budget offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes