Book Budget car rentals in Phoenix

Pros: A nice clean vehicle

Cons: Be prepared, have an ample supply of cars to fill your reservations when people show up, the excuses given only proved that you were not prepared, and inform everyone in line the cause of the delay, not when they approach the counter. Have people available in the garage to point you to your vehicle do we don't have to wander around, our Budget rental was in the Avis section, nobody warned us.

Pros: Once I got to the car, the process was quick and easy.

Cons: There was a thirty minute wait to get your car, the staff were scrolling social media on their phones while helping customers, the customer service rep said little more than hello to me, my car smelled like cigarettes and had trash in the back seat. Kind of a bummer. Won’t be using Budget again.

Cons: Reservation was not in system. Quoted 4X of reservation made online. They said system was behind since I made reservation within hour of pick up but this would be corrected when I drop car off and I would be charge correct / reservation amount. At drop off the invoice was 2.5X of reservation $

Pros: Nothing - the guy checked me in was rude and then my rental car broke down

Cons: Everything. Talk about inconvience for the customer when your rental breaks down

Pros: The guy was extremely rude in Phoenix office. Total JERK !

Cons: They declined to rent a car to me because I have a debit card. That's never happened to me before. So I went to Enterprise and rented with no problems.