Book Budget car rentals in Phoenix

Reviews for Budget in Phoenix

Recent reviews

Traveler rating

Wonderful

49

Very good

41

Good

13

Okay

33

Fair

12

Mediocre

0

Poor

82

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pick up and dropnever rent

friendly staff

2.0

Line up was at least 60-80 people long, and not moving when I arrived. Ended up abandoning the car that I had already paid for because the line hadn't moved in an hour, and I was going to miss the wedding I had flown in for. It looked like there weren't anywhere near enough cars in the Budget parking lot as there were customers. Most of the other line ups for other car rental companies were empty. Won't rent with Budget again.Reviewed 20 Jan. 2023

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2.0

They didn’t have any cars left to fulfill my reservation when my flight landed at midnight. Frustrating and stressful. What’s the point in reservations if they’re not real?Reviewed 19 Jan. 2023

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8.0

The first car we got was undrivable the front end shook so badly that we could not drive the car to California so we returned the car and got another one. Obviously maintenance was not performed on the first one. Second car shook a little bit, but not as bad as the first so we made it to California.Reviewed 14 Jan. 2023

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6.0

I was unable to complete the prepickup process because the dropoff location changed their hours, and did not offer weekend dropoff. I had to return the car early in order to find a location that would accept the car.Reviewed 12 Jan. 2023

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2.0

Couldn’t use wouldn’t use my credit cardReviewed 28 Dec. 2022

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2.0

Had to wait long time for agent to serve me, then another 15 min. While car was located. When to level where car was located, no signage no staff. Finally someone directed me in right direction, but there was no path. Garage was blocked with cars. I had to hold luggage over my head and weave through vehivhes for a considerable distance. Agent didn't say car was in aparticular space. I finally noticed it but could not locate space. I finally found a map and then had to carry my luggage overhead to get to it. What should have taken 15 minutes took almost an hour. Very very poor pick up experience, but drop off in Tucson was excellentReviewed 29 Nov. 2022

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8.0

Easy and quick. However we were charged for fuel in error. We called customer service which saw the error and we will be receiving a credit. Thank youReviewed 16 Nov. 2022

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2.0

Having to stand in line for 45 minutes to pick up a car with only 2 staffers at time is nobody's ideas of how to start a trip. The people working themselves were fine - but Budget was totallyt understaffed. And they know how many people are renting at a given time. I waited approx 45 - 50 minutes and the line got longer and longer as I was in it. The person assigning the vehicles in the garage was terrific and gave me a free upgrade so I could manage (I use a cane) with my luggage. That part was fine. Drop off was quick and easy.Reviewed 10 Nov. 2022

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4.0

Vehicle was not what I requested Truck instead of car. Truck had mechanical problems 100 mile from drop off location had to get an exchangeReviewed 5 Nov. 2022

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4.0

Long line to get the car. Return is always a mystery as to what you will be charged. Rental agent was friendly. Focused on selling and up selling.Reviewed 27 Oct. 2022

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2.0

Pick up process was a f'in NIGHTMARE.....literally took 2 HOURS from waiting in line to waiting in another LONG LINE just to get the damn car!!! Then the people attempting to match cars to people didn't know what the f&ck the other one was doing..... Will likely NEVER use BUDGET again!!!Reviewed 24 Oct. 2022

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2.0

They had 2 people working the intake counter and ~30 people in line waiting to get checked in. They didn’t even have cars ready. They were just giving people whatever cars were coming out of the car wash.Reviewed 13 Oct. 2022

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• Has the Budget rental car policy in Phoenix changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Phoenix?

  On average a rental car from Budget in Phoenix costs C$ 107 per day.

• What is the most popular rental car from Budget in Phoenix?

  Compact (Mitsubishi Mirage G4 or similar) is the most frequently booked rental car type from Budget in Phoenix.

• How many car rental locations does Budget have in Phoenix?

  Budget has 5 rental locations in Phoenix. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes