Book Budget car rentals in Phoenix

Cons: Budget has not honored the original reservation amount and has charged us 5 times what the original reservation was for.

Cons: Terrible odor in car. Like old lady parfum, mixed with an ash tray and a dirty diaper. Drove with window cracked for fresh air the entire trip.

Cons: Needed to buy Windex to clean all windows inside and out Car smelled Car pulled to the left - out of alignment

Cons: The rental car center is pretty far, and shuttles not as frequent as expected

Cons: The tires were nearly bald and we had to fill them up with air during the trip.

Cons: The vehicle, a relatively new (~7,000 miles) Jeep Compass, which they call a small or midsize SUV, got TERRIBLE mileage. I know of larger models that do better. It also lacked a USB port, which is pretty standard in even cheap cars these days, and lacked Bluetooth. I would not buy this model or knowingly rent it again.

Cons: nothing

Cons: Getting charged for the car locking us out when it was the key fob not working.

Cons: Long line at Budget at check in. Would be great if they had a self serve kiosk like Alamo for people with reservations

Cons: 45 minute wait upon arrival because no cars were ready. Tank of gas was not all the way full. Car had a dent above the left front tire. Upon return they would not give me a receipt and said I needed to go back to the counter. Upon arrival there was another 45 minute line (at least) and I had to catch my flight so I'm still here 2 days later without a receipt or confirmation the car was checked back in....terrible, terrible terrible. Too much competition in the car market for going through that with Budget. They should be embarrassed.

Cons: Vehicle smelled like a wet dog for the first day or two I rented it. Didn't seem cleaned out very well inside car.

Cons: Chip in the winshild before I drove off but couldn't tell because front windshield and all glass was covered in dirt and spots. No where to park my car for free close by for the day. I had to pay can and walk.

Cons: Twice we were assigned the same car as another couple leading to arguments on the lot.

Cons: Budget's computers went down and the reps had to hand write the orders. The customer reps of which there were 3 for about 30 people in line were clueless about how to do it. They were looking for manuals. It was obvious that our rep did not want to take the time to write the contract. He even said my credit card was not approved and he couldn't rent us a car. We'd have to come back tomorrow! I talked to the manager and this rep actually came over and said he was new and didn't understand. Long story and 2 hours later...my card went through. ( my credit card company said nothing had been run through so we knew the rep was lying). It was a NIGHTMARE and the rep was very rude and unhelpful. If I had not insisted...we would not have gotten a car. Ridiculous.

Cons: Didno know features on the car ref phone I liked the features didn't understand them. Need a overveiw

Cons: Picking up the car and drop off-the rental site was about 10-15 mins from the airport then you had to wait in line for 30 mins to get your car. No one is really around if you have questions and people were having trouble finding where there car was parked.

Cons: Getting financially ripped off when I returned the car and being charged twice what I was quoted!!!!!!!!!!!!!!!

Cons: After turning down upgrade options I ended up with older model Elantra with many miles on it. I guess you get what you pay for.

Cons: I guess you didn't get the memo.

Cons: Had to upgrade to get AWD.

Cons: Each care seat had large stains and trash from previous renter left. After driving the car for a few days, I also found a small bottle of wine in the glove box of the car, which had previously been opened, but almost a full bottle of wine remained. I spoke with the Budget manager who assured me this would be looked in to. He mentioned that for the stains, we could have requested a new car - I could have, but why should I be burdened with going through that in the first place. Provide a clean car up front!

Cons: The car smelled like someone had smoked in it at one point. Also the external car could have been cleaner. Otherwise the car ran well and had no problems. It's a cheap car rental place so my expectations weren't too high, so I was overall pleasantly surprised.

Cons: Vehicle that I picked was a full size SUV. when we got there it was a midsize. I could have gotten a full size some where for cheaper. They upgraded us with a military price. Was told the only way to get a milItaly was with an upgrade. Was told that most people book the smallest vehicle and then use the military upgrade for the size they want. What happens when u get there and they are out of the size u need?! Website is very misleading and the military discount is a joke.

Cons: Pick up & drop off were under-staffed for the holiday rush.

Cons: We arrived at Sky Harbor, got on the shuttle to the car rental facility only to find that it was the wrong location. The agent at the facility we were at said that we needed to get a different shuttle or a cab to get to Bell Road. Then we found that the Bell Road facility closed at 6 and we could not get there in time. We cancelled with Budget and went with Thrifty at a higher cost. VERY UNHAPPY>

Cons: Had to wait for over 40 minutes in line to pick up my car.

Cons: The location I picked up from didn't allow for after hours drop off and I ended up having to pay for an extra day as well as a drop off fee for changing drop off to the airport. Ultimately, I spent way more than anticipated so the value for money was not great.

Cons: Car was just OK. Seemed like the lowest end model they could find. Plus - ordered intermediate class - this did not seem to fit the bill (we have had dozens of rental cars over the past 5 years as we have lived overseas and rented every time we were back in US for a visit) but there were only about 5 cars left on lot when I rented so choice may have been limited. Just not sure of the value for the money spent.

Cons: The guy at the counter tried to upsell me 3 times, which was a little aggressive. Also the estimate was way off from what I paid.

Cons: The car was given to me dirty. I was on a tight time schedule and the lady told me she would have someone come wipe it down in 5 minutes. 12 minutes later nobody had come and I had to go so we had a dirty car the entire trip. Also sold me on insurance I didn't really need.

Cons: Car was dented and paint chipped at pickup. Inside was stained and smelled of smoke.

Cons: Worst experience ever

Cons: I paid the same price despite turning the car in a full day early.

Cons: Our tank was supposed to be full when we picked it up. Instead it had only a quarter of a tank. This caused delays in our trip. However, on returning it we were not charged to refill it and were helped and listened to graciously.

Cons: didn't care for the car

Cons: We had to wait more than an hour on a Saturday morning for a car. I paid for a full size car and we got a Chevy Malibu which could barely fit the 5 adults. It was very uncomfortable. They offered me a discount on an upgrade since I had to wait more than an hour - but not a free upgrade. They did not provide a way to document any issues with the car and then blamed us for a chip on the windshield before even saying hello when we returned the car. I would not use budget again.

Cons: Car was extremely dirty and smelled like cigarette smoke

Cons: Too long of a wait to pick up vehicle. Had to change vehicle costing twice what was planned because vehicle booked was too small. Need better description of vehicle. List how much luggage it will hold.

Cons: Pick up was terrible! It took 2 hours to get the car at the Phoenix airport.

Cons: Pickup took longer than usual due to long line.

Cons: Car was double booked and smelled smoky. So a 30 min. delay at pickup.

Cons: I had made a reservation for $53 for the car I needed and the budget employee put upgrades on my reservation for $192 that I was unaware of .

Cons: Multiple issues with the computer that resulted in us waiting 15-20 minutes to get paperwork finalized.

Cons: Someone had smoked in the car.

Cons: Reserved rate not honored. Poor pick up service. Not a full tank.

Cons: I have to wait for more than an hour to get my car

Cons: Picking up my rental took over an hour. A deli style customer number system was used which on its own is fine, but when you get number 60 and they're on 31... well, it's like a nightmarish DMV story. I don't think I'll be doing Budget in Phoenix again.

Cons: Budget rep kept trying to sell products we did not want or ask for and even slipped in 300 extra in insurance before getting him back on track. Did not appreciate the pushy attitude

Cons: I rented a car to drive to drive a few hours for a wedding. It was late when the wedding ended but I needed to drive back. What a time to learn the headlights didn't work. Only the brights worked. It was a pretty scary drive home bc the road I was driving on didn't have street lights so I had to balance driving in the dark vs blinding others on the road. When I returned the car I mentioned this and they said "we meant to take this car out of commission due to mileage" but had not yet done so and took five dollars off my bill. To me, an apology alone would have been better than five dollars off in exchange for the dangerous situation I was put in. From this experience, I learned to check the lights before leaving any rental place and not to rent from budget.