Book Hertz car rentals in Phoenix

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Reviews for Hertz in Phoenix

  • All reviews 100%
6.4/10 Good
Based on 228 reviews
  • 6.6
  • 6.3
  • 5.1
  • 5.7

Recent reviews

Most recent
    7.6 Good
    24 Jul 2017
    Pros: Car was clean; pick-up and drop-off super easy
    Cons: I object to the Nissan I drove - nothing Kayak or Hertz can do about that, it's just designed for miniature humans. Also, the USB port did not work and that made me sad, and was almost a safety hazard as I was using my phone to navigate and nearly ran out of battery in the pitch dark -- I had planned to use my aux cord to charge the phone while driving but since the USB port was broken, that didn't happen.
    2.0 Poor
    21 Jul 2017
    Wrong location.
    Cons: I'm out the cost of my rental because the wrong location was provided for Phoenix International Airport. I was given an off-site location. So no car when I arrived bed. Bad experience.
    4.0 Mediocre
    19 Jul 2017
    Worst Service
    Pros: The car
    Cons: My confirmation said one location and when I showed up they said it was at another location. They agreed to give me a car but then wanted to charge me extra. I said I would return it to the right location and was given a return address for a location that didn't even exist anymore, it hadn't for years. I then went to the closest location and they again assured me I was at the wrong location but that they could take my car for an added fee. I then asked for the location I needed to go to and asked the clerk to notify them I was on my way since it was close to my return time. Once I finally arrived at the "right" location the manger apologizes for all my troubles but said oh you could've left the car where ever there's ways around the extra fees. He then proceeded to tell me he guesses he should show them how to do that. By this point I was just so frustrated. This is my second horrible experience with hertz and I've truly learned my lesson, never renting from them again.
    3.6 Mediocre
    19 Jul 2017
    Big Surprise!!!
    Cons: We booked this rental for what we thought was the Phoenix airport. Imagine our surprise and shock to take the shuttle to the rental car facility only to be told our rental was for a place 20 miles away on Bell Road. We had no idea where this was, why it was not at the airport itself, etc. We ended up having to take a taxi to this other place costing us $40.00 one way. This new place was a little "hole in the wall" with one worker - the manager. We finally got our car and we were told it would only cost $5.00 to return the car to the Phoenix airport but he charged us a little over $16.00. All these extra charges did not make this a good value plus all the headaches we went through. We doubt we will ever use Hertz again.

Where can I find Hertz car rentals in Phoenix?

5594 W. Wild Horse Pass Blvd, Hertz car rentals


5594 W. Wild Horse Pass Blvd


+1 480 826 6202