Book Hertz car rentals in Phoenix

Reviews for Hertz in Phoenix

Recent reviews

Traveler rating

Wonderful

58

Very good

22

Good

3

Okay

30

Fair

6

Mediocre

0

Poor

249

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pick up the carcustomer service

car availablefriendly staff

car was cleanpick up and drop

rented a cargreat experience

wrong locationnever rent

location was closed

10.0

Easy to check in and pickup car mostly on your phoneReviewed 14 Mar 2025

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8.0

We live in Clovis New Mexico and had to drive to Lubbock Texas to return the rental. I wished we had Hertz closer to where we liveReviewed 6 Feb 2025

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10.0

The pickup and drop-off experience is compromised by the proximity of the rental car parking area. You have to drag your luggage to a tram which is 20 minutes from the terminal door. It's not a Hertz issue, it's an airport design issue.Reviewed 1 Feb 2025

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10.0

very fast and practicalReviewed 7 Jan 2025

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2.0

I was quoted one price of $1100 and my credit card , so far has been build over $2000. No I need to spend hours on the phone fixing this.Reviewed 11 Nov 2024

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2.0

Got to rental place, no cars, waited 2 hours, no cars! Would not let us use restroom told us we could walk down the road and use it at McDonalds. Lindsey the clerk there was not helpful. Never smiled or apologize for our inconvenience, did not care. Will not rent from Hertz again!Reviewed 27 Oct 2024

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2.0

Denied service and stated no cars are available.Reviewed 5 Oct 2024

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10.0

Wish they would have said be here befor your time. Time was 12pm noone and got there at 12:05 due to an accident and they were closed locked up, no one thereReviewed 27 Sep 2024

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2.0

I booked a car via KAYAK one way from Phoenix to Tucson. In the booking it was stated that car is by agency choice. When I cam to pick-up, I was told that this is "manager special" and it is electric car with less than 100miles range, clearly not match to my booking. As a result I was charged extra $20 for gasoline car. I do not understand why I was offered the option that is clearly not suitable for my request and thus I was charged extra.Reviewed 14 Sep 2024

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2.0

When I arrived in Arizona, I made a reservation to go back home. I did it through the Internet and the Internet gave me the wrong dates. I ran to the airport because it was a Sunday. The only place that was open was the airport the guy at the airport I don’t remember his name. I told him that I made a reservation that I need to cancel it because the date was wrong. He said no problem. He would cancel it. I try to get a car to rent, but I only had my debit card The company does not take a debit card the rest of my cards I could not use, so young guy promised he would cancel reservation . Well, he didn’t and I kept getting emails. Finally I called the company after half hour finally someone came to the phone. The girl said no problem. She’ll cancel it for me that it was not canceled. Hopefully my card wasn’t charged so I’m not happy about the whole ordeal because I was promised it was gonna be canceled and it wasn’t and not only that the screen was open left open. I did ask him to close the screen. He said it was fine, so I’m hoping that my credit cards are not in the web somewhereReviewed 19 Jun 2024

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10.0

Airport signs could be a little less confusing.Reviewed 2 Jun 2024

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8.0

Hertz was great. My experience with Kayak was notReviewed 1 Jun 2024

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• Where are the best pick up locations for Hertz car rentals in Phoenix?

  The best locations to pick up a Hertz rental car in Phoenix are Phoenix Sky Harbor International Airport and Midway Auto Team . There are many benefits to picking up your rental car at the airport. First, the business provides a free shuttle service that travels between the airport terminals and their lot every 10 to 15 minutes. Second, you can make an online rental car reservation and pick up the vehicle when you arrive. Another benefit of picking up your Hertz rental car at the airport is the availability of a wide range of vehicles, including exotics, sedans, SUVs, pickup trucks, and tiny cars.

• Can I pick my own Hertz car rental in Phoenix or will the agency assign me a vehicle?

  You can choose the kind of vehicle you want to rent when you book Hertz car rentals in Phoenix. In other words, you can choose the basic car model. However, you typically won't be permitted to pick the precise make or model of the vehicle you'll be renting. Instead, one of the company's customer service representatives will assign you a car that fits the category that you have chosen. To find out what vehicles are currently in the fleet and to inquire about receiving a particular vehicle of your choice from this selection, you can chat with a customer service representative in person at the branch.

• What are the various amenities that Avis car rentals in Phoenix offer?

  The features that these car rentals offer are the most important reason to book Hertz car rentals in Phoenix. You can upgrade your experience by adding gadgets to your car.   For those who desire to drive in the area like a local, GPS navigational options are available. Rental cars come with child seats, which is fantastic and ideal for parents traveling with children.

• How much does it cost to rent a car from Hertz in Phoenix?

  On average a rental car from Hertz in Phoenix costs C$ 128 per day.

• What is the most popular rental car from Hertz in Phoenix?

  Intermediate (Kia Sportage or similar) is the most frequently booked rental car type from Hertz in Phoenix.

• How many car rental locations does Hertz have in Phoenix?

  Hertz has 8 rental locations in Phoenix. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes