Book Enterprise car rentals in Phoenix

Reviews for Enterprise in Phoenix

Recent reviews

Traveler rating

Excellent

256

Good

51

Okay

29

Mediocre

60

Poor

0

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car was greatpick up and drop

get the cargreat customer

car availablegreat price

great servicegreat experience

staff was very helpfulcustomer service

airport location

10.0

Cons:The staff were very busy. My reservation was handled professionally and timely. They picked me up at my motel and brought me to their business to pick up my car. Likewise, after I dropped the car off they took me back to my motel. The staff showed extremely good courtesy and friendliness under pressure. I’d definitely use them, again!Reviewed 25 Jun. 2021

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6.0

Cons:my car wasn’t ready even when i showed up on my appointment timeReviewed 20 Jun. 2021

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2.0

Pros:I was on a do not rent list that was a mistake that had nothing to do with me. I had to rent an Avis car for $300 more.Cons:I booked this reservation 40 days ago. Nobody notified me there was a problem until I arrived at the counterReviewed 14 Jun. 2021

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2.0

Pros:The process was easy and straight forwardCons:I requested a car that could handle the mountains; this car could not do so. Put me in a very dangerous position driving the switch backs.Reviewed 13 Jun. 2021

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10.0

Pros:The guy was super chill and easy to deal with.Reviewed 8 Jun. 2021

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8.0

Cons:Car rental prices have gone up far to much. From a year ago the price is 3-4 x higher. They lost a lot of money during the peak of covid 19 and they are trying g to make it back as fast as possible. So good luck everyone!!Reviewed 8 Jun. 2021

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2.0

Pros:I liked nothing. They called me 24 hours before pick up to tell me they had no van for me. I had rented the van 3 months in advance. They did nothing to help me and left my family in a horrible position with no rental car.Cons:This company should not rent vehicles they don’t have as well as give the renter more notice. I had less than 24 hours notice that I had no car. There was no service recovery or even a manager that called. It was a rep who said there was nothing they could do - they made a mistake and had no vehicle. Such poor service.Reviewed 6 Jun. 2021

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4.0

Pros:Customer service on the roadside number was good.Cons:Both cars we got were dirty. Slow leak on the first cars tire that I think they knew about. Charge me for gas for no reason and charged me for a late charge when I brought the car back on time. The people who checked the car in couldn’t help at all and it took extra time to get things corrected.Reviewed 5 Jun. 2021

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2.0

Pros:Because your damn location was not at the normal car rental airport location but 25 minutes away which made picking up our rental car very difficult. You really are fucking up your customers. You may have a lower rates but do make it very unpleasant and difficult to your poor customers.Cons:Provide pickup locations near the airport and not far away. A big shame on you. I cursed you for making it a very unpleasant car renting experience. I will never use you ever again in my life.Reviewed 2 Jun. 2021

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6.0

Cons:There was confusion regarding the class of vehicle. We had a luxury class vehicle reserved and I believe we only got a premium class vehicle. We dropped the car at Las Vegas Airport instead of a hotel which was 3 miles from the airport. Enterprise wants to charge me another $300.00 drop off fee in addition to the original $400 for a one-way charge!Reviewed 23 May 2021

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10.0

Pros:Amazing staff and very quick.Cons:To receive the actual vehicle I requested, but I understood that It may be changedReviewed 23 May 2021

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2.0

Pros:They called the day of the arrival and told me the car was no longer available...our uber driver said that we weren’t the first of his riders that had the same issue.Cons:Don’t cancel a confirmed reservation so another higher paying customer can rent the vehicle...Reviewed 22 May 2021

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• Has the Enterprise rental car policy in Phoenix changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Phoenix?

  On average a rental car from Enterprise in Phoenix costs C$ 87 per day.

• What is the most popular rental car from Enterprise in Phoenix?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Enterprise in Phoenix.

• How many car rental locations does Enterprise have in Phoenix?

  Enterprise has 16 rental locations in Phoenix. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes