Find reviews that mention:
8.0
They did not have the Camry I booked, so they gave me a Cadillac instead. Pick-up and drop-off was easy.Reviewed 16 Mar. 2023
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8.0
Plan on waiting up to an hour to get car after you check in to the Avis counter at Sky Harbor Airport. The rental car companies need to find a better way to bring up cars to customers.Reviewed 22 Feb. 2023
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4.0
The woman at the front desk was incompetent. It took me an hour to get my carReviewed 22 Feb. 2023
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4.0
Pick up was very friendly and efficient. Drop off was confusing. No directions by signage or communicative personnel. We were steered wrong at drop off requiring extra steps and unnecessary waits in line. Car was not cleaned properly, even to the point of empty soda bottles in back seat. Windshield wipers were completely absent. So glad it did not rain more than one out of seven days! We would have told a staff member IF a human was available to report to.Reviewed 22 Feb. 2023
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2.0
The pickup was atrocious. I was in line for almost an hour and a half.Reviewed 20 Feb. 2023
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10.0
There was confusion about where the pickup and drop off were. I asked kayak for airport locations, but we actually got pickup/dropoff locations a few miles away from the airport. Wasn't a big deal, just a couple uber rides and the price was 50% below what we would have paid at the airport...just wish communication was clearer. They didn't have the car we paid for at the Phoenix pickup, so we exchanged a few days later. It was all worth it cuz the price was right.Reviewed 13 Feb. 2023
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10.0
I like when I signed for the vehicle I wanted, I only had to go to the slot of where the vehicle was parked, it was very easy and simple to be able to find the vehicle and just drive out, rather than just to line up again to wait until an attendant gets the vehicle for you after lining up to sign for the vehicle, which was approximately 35 mins wait.Reviewed 7 Feb. 2023
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6.0
Line to pick up the car was awful. Pricing is outrageous with all of you guys these days . .Reviewed 3 Feb. 2023
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2.0
You rented me a car 35 miles from the airport!!!!Reviewed 27 Jan. 2023
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2.0
Front end was way out of alignment. Tiring to drive 6 hoursReviewed 28 Dec. 2022
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2.0
Took over an hour to pick up carReviewed 21 Nov. 2022
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2.0
Car was due back by 9:00 am on Sunday. I dropped keys in the drop box before the place opened at 8am. And yet you charge me a late fee? Seriously BSReviewed 10 Oct. 2022
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