Mayura Residency

We stayed in the facility and it was not value for money compared to the facility provided by near by hotels. Rooms were not to the standard and Mosquitoes disturbed the whole night.Power failures were another problem added up.

Unproffessional treatment

Non ac room they provided at the top floor 6th . It was too hot to stay over there and was not worthy for the money I booked. Requested for any other location and refused by saying it's their management decision. Room TV wifi all things are not working. And switches are in damaged condition. Too danger to stay with the baby bcse the roof height is too less. Total stay was uncomfortable . Breakfast is not worthy for the payment . Card machine was jot working. It was totally loss and beyond our expectations..

Restaurant staff and food was excellent

As soon as the booking was done , i tried reaching the hotel for the past 1 hour , no one answered or returned the call. Messaged the property through booking.com no reply. As soon as we checked in to our room , the A/C cooling was not proper. No hot water for bath. Washbasin water flow very less. Leakage underneath the sink. Damaged toilet seat. No sufficient bathtowels. Tried reaching housekeeping no one answers. Front desk has no clue what should be done after customer checks out. Final settled bill was not given and i had to leave after 5 myself rather standing and wasting my time. We told no need in the end.. Tea/ Coffee set had only 1 teabag. This is the standard expected from a star property ? 4 years back you were awesome now poor.