Hotel Paco Hakodate

excellent room layout. everything is clean and new. nice apartment room with washing machine, small kitchen, fridge,etc although we did not use it. spa area perfectly organized and clean. hot spring bath is clean and well organized. breakfast and dinner quality excellent. service is great.

nothing.

Everything was perfect. Communication with hotel was good, they acknowledge our special request. Room was big, there is living room, kitchen with stove, microwave, refrigerator, wardrobe room, machine wash and dryer in the room. Safe deposit box. There is public bath, sauna, in ground floor. Sure we will back to this hotel if we visit Hakodate again

Nothing

Friendly staff, delicious breakfast (best breakfast among all of our five hotels stayed in Japan) , good location.

No umbrella to borrow for the raining days.

The kitchen was really good, had all the utensils we needed. The room was spacious and we were given a super nice view of the ocean too! The washroom was also very spacious and the rooms were very well kept and in good conditions. We really like the hotel being close to the airport limousine stop, so convenient!!

I wish they had told us earlier that the sofa bed would only be 170cm long. The sofa beds will definitely need to be replaced, the handle on both ends of the sofa limits the person from being able to stretch out, and waking up after one night of sleeping in a crouched position was terrible. In the end, we requested a tatami mattress and slept on the floor instead. I would've booked a separate room instead knowing this would happen!! Also, the onsen was good but the hotel definitely needs to restrict the age of the boys entering the ladies onsen. It was quite, and i mean quiteeee uncomfortable to have these 10 or 12 year old boys entering the ladies onsen when every lady and girls was shirtless. The families definitely were not considering other people, bringing in their older boys into the onsen and there weren't just one or two of them, there were quite a number of them in the onsen daily. I think the hotel could definitely do something about it.