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Low season | January |
|---|---|
High season | June |
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Hawaiian Airlines customer reviews
7.8
Based on 2,538 verified guest reviews
7.7Comfort
8.5Crew
8.0Boarding
7.1Entertainment
7.0Food
Pros +
- Friendly onboard crew. (in 381 reviews)
Cons -
- Luckily we didn’t have to make a connecting flight. (in 399 reviews)
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I booked on Hawaiian and was bumped to an American airline flight in a different terminal. I was traveling with my two kids and told to take an air train to check my baggage in. We were given the last three seats in front of the toilet. Never flying Hawaiian again. Totally unreliable.
Good except that I couldn’t change seat and made me wait untill I checked in
The middle name gave us so much issue at check in we had done middle names when booking but Hawaiian/Alaska don’t recognize the middle names and gave us problems at check in. We have never experienced that before.
Everything was great except for the delayed flight times (it was delayed twice).
I was booked thru Hawaiian Airlines (HA) on Kayak in February. I got 2 confirmation emails from Hawaiian Airlines in February. Even though the flight ticket informed me the flight was marketed thru HA and operated by Alaska Airlines (AA), I was never given any confirmation codes or anything from Kayak or AA to check into my flight online ahead of time. They also couldn't find the HA flight number I was given on their website and was told my flight did not exist unless I searched thru the AA website for flight details that was similar to the info HA gave me. The only way to check into my flight and make sure the flight still existed required me to get there 4 hours early. When I arrived at the airport, HA desk told me to go to AA desk. First AA desk redirected me to another desk, second AA desk told me to find someone with an iPad, and finally the iPad rep was able to help me. I also had to chat with AA reps online the night previous to my return trip because the same issue occurred.
Traveling with my 90 year old mother, the boarding process was great, the gate crew was very helpful and friendly. One of the flight attendants was kind enough to assist her to and from the restroom mid-flight and cater to any requests she had. I wish I flew Hawaiian Airlines more often, it was a great trip!
I did not board neither one of my flights because It got delayed and I had to be at my destination at a certain time
On time and efficiently run !
We were delayed at the SD gate for close to an hour before we were allowed to depart for SJ. Reason given was inadequate ground crew to move the plane from the gate.
Thanks to the supervisor Jose my pregnant wife and our family will not miss a very important ultrasound tomorrow. What he did was simply heroic. He needs to be promoted and praised. Please tell him our family appreciates him so so much!
Hawaiian Airlines flight status
Thu 7/3
Hawaiian Airlines route map - Which destinations does Hawaiian Airlines fly to?
Find out which destinations you can fly to direct with Hawaiian Airlines by entering your departure airport. If you want to know if Hawaiian Airlines flies a certain route, enter both the departure and destination airport before hitting search.Thu 7/3
All Hawaiian Airlines flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 628 | Honolulu (HNL) | San Diego (SAN) | 5h 30m | • | • | • | • | • | • | • |
| 240 | Lihue (LIH) | Kahului (OGG) | 0h 49m | • | • | • | • | • | • | • |
| 458 | Tokyo (HND) | Honolulu (HNL) | 7h 50m | • | • | • | • | • | • | • |
| 239 | Kailua-Kona (KOA) | Kahului (OGG) | 0h 37m | • | • | • | • | • | • | • |
| 50 | Honolulu (HNL) | New York (JFK) | 9h 25m | • | • | • | • | • | • | • |
| 460 | Incheon (ICN) | Honolulu (HNL) | 9h 5m | • | • | • | • | • | ||
| 155 | Kahului (OGG) | Honolulu (HNL) | 0h 45m | • | • | • | • | • | • | • |
| 69 | Long Beach (LGB) | Honolulu (HNL) | 5h 45m | • | • | • | • | • | • | • |
| 15 | San Diego (SAN) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 698 | Anchorage (ANC) | Seattle (SEA) | 3h 20m | • | • | • | • | • | • | • |
| 129 | Kailua-Kona (KOA) | Lihue (LIH) | 0h 56m | • | • | • | • | • | • | • |
| 5 | Las Vegas (LAS) | Honolulu (HNL) | 6h 20m | • | • | • | • | • | • | • |
| 31 | Las Vegas (LAS) | Kahului (OGG) | 5h 55m | • | • | • | • | • | • | • |
| 25 | Portland (PDX) | Honolulu (HNL) | 5h 50m | • | • | • | • | • | • | • |
| 30 | Kahului (OGG) | Seattle (SEA) | 5h 30m | • | • | • | • | • | • | • |
| 63 | Los Angeles (LAX) | Lihue (LIH) | 5h 55m | • | • | • | • | • | • | • |
| 60 | Kahului (OGG) | Sacramento (SMF) | 4h 55m | • | • | • | • | • | • | • |
| 697 | Seattle (SEA) | Anchorage (ANC) | 3h 45m | • | • | • | • | • | • | • |
| 71 | Long Beach (LGB) | Kahului (OGG) | 5h 40m | • | • | • | • | • | • | • |
| 520 | Lihue (LIH) | Kailua-Kona (KOA) | 0h 54m | • | • | • | • | • | • | • |
| 68 | Lihue (LIH) | Oakland (OAK) | 5h 10m | • | • | • | • | • | • | • |
| 654 | Kahului (OGG) | San Jose (SJC) | 5h 0m | • | • | • | • | • | • | • |
| 824 | Tokyo (NRT) | Seattle (SEA) | 9h 15m | • | • | • | • | • | • | • |
| 47 | Oakland (OAK) | Honolulu (HNL) | 5h 30m | • | • | • | • | • | • | • |
| 42 | Kahului (OGG) | San Francisco (SFO) | 4h 55m | • | • | • | • | • | • | • |
| 530 | Kahului (OGG) | Kailua-Kona (KOA) | 0h 35m | • | • | • | • | • | • | • |
| 34 | Kahului (OGG) | Los Angeles (LAX) | 5h 0m | • | • | • | • | • | • | • |
| 72 | Kahului (OGG) | Long Beach (LGB) | 5h 5m | • | • | • | • | • | • | • |
| 549 | Kahului (OGG) | Lihue (LIH) | 0h 51m | • | • | • | • | • | • | • |
| 346 | Honolulu (HNL) | Kahului (OGG) | 0h 43m | • | • | • | • | • | • | • |
| 457 | Honolulu (HNL) | Tokyo (HND) | 8h 25m | • | • | • | • | • | • | • |
| 19 | Sacramento (SMF) | Honolulu (HNL) | 5h 35m | • | • | • | • | • | • | • |
| 95 | Salt Lake City (SLC) | Honolulu (HNL) | 6h 40m | • | • | • | • | • | • | • |
| 202 | Honolulu (HNL) | Hilo (ITO) | 0h 55m | • | • | • | • | • | • | • |
| 449 | Honolulu (HNL) | Osaka (KIX) | 9h 0m | • | • | • | • | • | • | • |
| 228 | Honolulu (HNL) | Kailua-Kona (KOA) | 0h 47m | • | • | • | • | • | • | • |
| 6 | Honolulu (HNL) | Las Vegas (LAS) | 5h 45m | • | • | • | • | • | • | • |
| 2 | Honolulu (HNL) | Los Angeles (LAX) | 5h 25m | • | • | • | • | • | • | • |
| 70 | Honolulu (HNL) | Long Beach (LGB) | 5h 20m | • | • | • | • | • | • | • |
| 26 | Honolulu (HNL) | Portland (PDX) | 5h 30m | • | • | • | • | • | • | • |
| 653 | San Jose (SJC) | Kahului (OGG) | 5h 25m | • | • | • | • | • | • | • |
| 28 | Honolulu (HNL) | Seattle (SEA) | 5h 45m | • | • | • | • | • | • | • |
| 91 | San Jose (SJC) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | • | • |
| 41 | San Francisco (SFO) | Kahului (OGG) | 5h 20m | • | • | • | • | • | • | • |
| 633 | Seattle (SEA) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 59 | Sacramento (SMF) | Kahului (OGG) | 5h 30m | • | • | • | • | • | • | • |
| 271 | Hilo (ITO) | Honolulu (HNL) | 0h 56m | • | • | • | • | • | • | • |
| 51 | New York (JFK) | Honolulu (HNL) | 10h 35m | • | • | • | • | • | • | • |
| 134 | Lihue (LIH) | Honolulu (HNL) | 0h 39m | • | • | • | • | • | • | • |
| 203 | Honolulu (HNL) | Lihue (LIH) | 0h 42m | • | • | • | • | • | • | • |
| 337 | Kailua-Kona (KOA) | Honolulu (HNL) | 0h 51m | • | • | • | • | • | • | • |
| 92 | Honolulu (HNL) | San Jose (SJC) | 5h 15m | • | • | • | • | • | • | • |
| 119 | Hilo (ITO) | Kahului (OGG) | 0h 41m | • | • | • | • | • | • | |
| 510 | Kahului (OGG) | Hilo (ITO) | 0h 38m | • | • | • | • | • | • | |
| 90 | Honolulu (HNL) | Boston (BOS) | 9h 45m | • | • | • | • | • | ||
| 451 | Honolulu (HNL) | Sydney (SYD) | 10h 40m | • | • | • | • | • | ||
| 452 | Sydney (SYD) | Honolulu (HNL) | 9h 45m | • | • | • | • | • | ||
| 89 | Boston (BOS) | Honolulu (HNL) | 11h 5m | • | • | • | • | • | ||
| 459 | Honolulu (HNL) | Incheon (ICN) | 9h 45m | • | • | • | • | • | ||
| 623 | San Francisco (SFO) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | ||
| 624 | Honolulu (HNL) | San Francisco (SFO) | 5h 10m | • | • | • | • | • | ||
| 450 | Osaka (KIX) | Honolulu (HNL) | 8h 10m | • | • | • | • | • | • | • |
| 823 | Seattle (SEA) | Tokyo (NRT) | 10h 20m | • | • | • | • | • | • | • |
| 96 | Honolulu (HNL) | Salt Lake City (SLC) | 6h 10m | • | • | • | • | • | • | • |
| 9 | Los Angeles (LAX) | Honolulu (HNL) | 5h 45m | • | • | • | • | • | • | • |
| 33 | Los Angeles (LAX) | Kahului (OGG) | 5h 35m | • | • | • | • | • | • | • |
| 20 | Honolulu (HNL) | Sacramento (SMF) | 5h 10m | • | • | • | • | • | • | • |
| 65 | Sacramento (SMF) | Lihue (LIH) | 5h 30m | • | • | • | • | |||
| 66 | Lihue (LIH) | Sacramento (SMF) | 5h 15m | • | • | • | • | |||
| 23 | Oakland (OAK) | Kahului (OGG) | 5h 15m | • | • | • | • | |||
| 466 | Pago Pago (PPG) | Honolulu (HNL) | 5h 30m | • | • | • | ||||
| 465 | Honolulu (HNL) | Pago Pago (PPG) | 5h 40m | • | • | • | ||||
| 827 | Honolulu (HNL) | Fukuoka (FUK) | 9h 25m | • | • | • | ||||
| 74 | Kailua-Kona (KOA) | Sacramento (SMF) | 5h 10m | • | • | • | ||||
| 73 | Sacramento (SMF) | Kailua-Kona (KOA) | 5h 20m | • | • | • | ||||
| 828 | Fukuoka (FUK) | Honolulu (HNL) | 8h 30m | • | • | • |
Hawaiian Airlines contact information
- HAIATA Code
- +1-800-367-5320Call
- hawaiianair.comVisit
Overview of Hawaiian Airlines
Hawaiian Airlines is based in Honolulu and flies to destinations across the United States, East Asia, Pacific Islands, and Oceania. Eight destinations throughout the Hawaiian Islands are serviced, with assistance from an additional hub in Kahului. A large percentage of the airline’s customers are vacationers.
Passengers can choose between Economy, Economy Comfort, and Premium Cabin. An island vibe is felt as soon as you walk on the plane, with flight attendants wearing floral-patterned shirts and flowers behind their ears. Standard Economy seats have approximately 31 in of pitch, while Economy Comfort provides an additional 5 in of room. Economy Comfort also provides a personal electrical outlet and an amenity kit. In Premium Cabin you will be welcomed into a Hawaiian-inspired setting with bamboo paneling and light blue textures. Seats can recline flat, while entertainment comes in the form of a detachable tablet.
It is owned by the Hawaiian Holdings group, which also manages the subsidiary ‘Ohana by Hawaiian. Hawaiian Airlines holds codeshare agreements with several major carriers, including United Airlines, Delta Air Lines, American Airlines, Japan Airlines, Turkish Airlines, and Air China. An interline partnership is also maintained with South African Airways that allows passengers to travel on multi-leg services via New York under one ticket.
Airbus and Boeing aircraft are operated by Hawaiian Airlines. The Airbus A330-200, capable of transporting approximately 278 passengers, is one of the most commonly flown models. All of the fleet are named after native Polynesian birds, such as Maile, Kalo, Lama, and Hau. The names are printed alongside the cockpit windows.
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Hawaiian Airlines information
| IATA Code | HA |
|---|---|
| Routes | 128 |
| Top route | Kahului to Honolulu |
| Airports served | 45 |
| Top airport | Honolulu |
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.