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|Distance to city centre||14.4 km|
|Nearest Airport||Pingtung City|
|Distance to airport||93.2 km|
Time of year
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Our room was facing the ocean, nothing better than waking up to the crystal blue ocean. The room was very spacious with a balcony. The staffs were friendly and helpful, in general we enjoyed our stay very much.
Could use a stronger detergent for the toilet. Location wise, is quite far from the Kenting Street, and the public transport only run during summer, so not suitable for guests that don't planning renting electric motorcycle or car.
staff is amazing, very helpful & kind!
The spaciousness of the room. My friend left her Fitbit wrist band behind and they managed to find it and sent it to our next hotel, honest housekeeping staff.
Air conditioner has a strong pungent smell. Apparently given a room that has a bad smell and thinking that they might get away with it. Upon check in found a air purifier working in my room and later I went to my friend’s room and found out not all room has it. After 5 mins I can smell a very unpleasant smell coming from the room’s AC , even the toilet smells fresher than the room. Went down to reception and was told that the last guest of this room did not complained about any smell. Then why there is a air purifier in my room ? They sent a house keeping staff to spray something in the toilet, told them the smell is not from the toilet . It’s the AC, something is not right. Went back down and strongly requested to change to another room, finally they agreed to it. This is my 2nd time stay with this hotel and I can see a huge difference from my 1st stay. This property is not well maintained,room’s AC problem and you can see the dinning area paint is peeling off. Asked if there is any hot tea in the dining hall and was told that they do not have any tea bags, it’s in your room. I was taken back, so if you want any hot tea please remember to bring the tea bag down from your room ! I had a good experience the 1st time stay a couple years back with clean and well maintained property, that’s why I came back or my 2nd stay. Regrettably to say this is the worst hotel stay for my 2018 Taiwan trip.
It was clean, spacious, nice and quiet, all amenities were there. Had a lovely stay!
View is excellent, room are huge in size, beds are King size
Maintenance and cleanliness have great rooms for improvement.
When you stay at El Puerto Hotel in Hengchun, you'll be on the boardwalk, a 1-minute drive from Kenting National Park and 8 minutes from Kenting Night Market.
based on 416 reviews
Things to Know
- Friendly atmosphere
- Great view
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
Reviews about El Puerto Hotel
Most Popular Landmarks
- Eluanbi Lighthouse 1.3 km
- Sheding Nature Park 5.6 km
- Nan Wan Beach 10.1 km
- National Museum of Marine Biology and Aquarium 21 km
|Taitung City||97.1 km|