El Puerto Hotel

No.252, Shadao Rd, Hengchun 946, Taiwan
+886 8885 1666

Cheapest
rate per night

8.2

Excellent
based on 416 reviews
El Puerto Hotel - Hengchun, Taiwan
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Check-out
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+886 8885 1666

Good to know

Distance to city centre 14.4 km
Location rating 5.2
Nearest Airport Pingtung City
Distance to airport 93.2 km

Rooms

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Reviews

Traveller rating

11
1
3
1
0

Time of year

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  • Excellent
    Aug. 2019
    8.3

    Our room was facing the ocean, nothing better than waking up to the crystal blue ocean. The room was very spacious with a balcony. The staffs were friendly and helpful, in general we enjoyed our stay very much.

    Could use a stronger detergent for the toilet. Location wise, is quite far from the Kenting Street, and the public transport only run during summer, so not suitable for guests that don't planning renting electric motorcycle or car.

  • Excellent
    Feb. 2019
    9.0

    staff is amazing, very helpful & kind!

  • Mediocre
    Jan. 2019
    3.8

    The spaciousness of the room. My friend left her Fitbit wrist band behind and they managed to find it and sent it to our next hotel, honest housekeeping staff.

    Air conditioner has a strong pungent smell. Apparently given a room that has a bad smell and thinking that they might get away with it. Upon check in found a air purifier working in my room and later I went to my friend’s room and found out not all room has it. After 5 mins I can smell a very unpleasant smell coming from the room’s AC , even the toilet smells fresher than the room. Went down to reception and was told that the last guest of this room did not complained about any smell. Then why there is a air purifier in my room ? They sent a house keeping staff to spray something in the toilet, told them the smell is not from the toilet . It’s the AC, something is not right. Went back down and strongly requested to change to another room, finally they agreed to it. This is my 2nd time stay with this hotel and I can see a huge difference from my 1st stay. This property is not well maintained,room’s AC problem and you can see the dinning area paint is peeling off. Asked if there is any hot tea in the dining hall and was told that they do not have any tea bags, it’s in your room. I was taken back, so if you want any hot tea please remember to bring the tea bag down from your room ! I had a good experience the 1st time stay a couple years back with clean and well maintained property, that’s why I came back or my 2nd stay. Regrettably to say this is the worst hotel stay for my 2018 Taiwan trip.

  • Excellent
    Sep. 2018
    9.5

    It was clean, spacious, nice and quiet, all amenities were there. Had a lovely stay!

    Nothing.

  • Good
    Aug. 2018
    7.0

    View is excellent, room are huge in size, beds are King size

    Maintenance and cleanliness have great rooms for improvement.

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About

Overview

When you stay at El Puerto Hotel in Hengchun, you'll be on the boardwalk, a 1-minute drive from Kenting National Park and 8 minutes from Kenting Night Market.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 416 reviews

8.4

Comfort

8.0

Room

5.2

Location

4.8

Service

Things to Know

  • Friendly atmosphere
  • Great view
  • Friendly service
  • Spacious rooms

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Car rental
No smoking
Air-conditioned
Safe
Free parking
Designated smoking area
Storage available
Terrace/Patio
Disabled Access
Elevator
Restaurant
Free Internet
Pets not allowed
Room service
Bar/Lounge
Coffee shop

Photos

El Puerto Hotel - Hengchun - Building All Photos (64)
El Puerto Hotel - Hengchun - Balcony Balcony (2)
El Puerto Hotel - Hengchun - Bathroom Bathroom (11)
El Puerto Hotel - Hengchun - Bedroom Bedroom (32)
El Puerto Hotel - Hengchun - Building Building (3)

Location

Most Popular Landmarks

  • Eluanbi Lighthouse 1.3 km
  • Sheding Nature Park 5.6 km
  • Nan Wan Beach 10.1 km
  • National Museum of Marine Biology and Aquarium 21 km

Getting Around

Kaohsiung 89.8 km
Taitung City 97.1 km

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