Country Inn & Suites by Radisson, Hoffman Estates

The front desk person was very friendly and accommodating.

The first room was right over the top of the entrance and you could hear every person coming and going talking;it sounded as if they were right in the room with us. The second room was gross. The bathroom door was filthy dirty and had something splashed all over it. The bathroom had hair on the tub, the door didn’t close, the ceiling was peeling. There was no towel bar for a towel, it had to either go on the floor or the toilet. The shower head was so low it landed at chest level and had to hunch to wash hair. There were cobwebs and a spider living in the corner of the bathroom. The ceiling light had exposed plaster and mesh. There were yellow spots above the door way. The carpet was stained. The room was bare and lacking furniture to fill the space. The paint was all chipped and peeling. The door latch was cracked. The fridge was sitting in the floor (not in a cabinet like the first room we had) and was dirty inside. The tv barely got any channels (even basic channels) and kept saying “weak or no signal”. Even the hallways, the paint was all chipped on the door frames. The restroom in the lobby area was a reused door with a “peep hole” covered up...and the bathroom looked unfinished. There are contractor stickers all over the place from 2016 and the second elevator, which sounds horrible, looks horrible, and smells like cigarette smoke, hasn’t been inspected since 2017 - it is currently 2019. The list could go on.