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|Distance to city centre||1.0 km|
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Lovely surrounding environment. Good food at the restaurant which was well priced. Nice spa. Clean rooms. Minus point, no aircon. No hairdryer in room.
When we booked we made a mistake on the booking by booking the wrong dates. A call to the hotel sorted it out without issue. At the time of the call, I asked if there was additional charges due to the date change and was assured that the price would remain the same. At check out the hotel presented me with additional charges explained as the difference between the rate at the time of booking (June) and the rate for the month of the stay (August). We were additionally told (and charged extra for my 5 year old daughter) that we should have booked two rooms for the 3 of us to stay. The spa has an area for kids to play but has no family room available for a family of 3. In my opinion, advertising that you are a kid friendly hotel but expecting a family of 3 to book 2 rooms is not what I would expect. The management team that handled our check out and additional charges was not professional. They did not take the time to listen or understand our feedback. The on duty manager would not allow me to provide my feedback but instead cut me off at every try. It was frustrating and I would expect somebody in that position to be a better communicator. Disappointing end to a promising stay.
With a stay at Spa Hotel Zedern Klang in Hopfgarten in Defereggen, you'll be a 1-minute walk from Defereggen Valley and 13 minutes by foot from Hopfgarten In Defereggen Church. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.
based on 271 reviews
Things to Know
- Clean rooms
- Nice building
- Impressive bathroom
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Spa Hotel Zedern Klang
Where is Spa Hotel Zedern Klang located?
Spa Hotel Zedern Klang is located at Dorf 64, 1 km from the centre of Hopfgarten in Defereggen. Pfarrkirche Hopfgarten is the closest landmark to Spa Hotel Zedern Klang.
When is check-in time and check-out time at Spa Hotel Zedern Klang?
Check-in time is 2:00 PM and check-out time is 10:30 AM at Spa Hotel Zedern Klang.
Does Spa Hotel Zedern Klang offer free Wi-Fi?
Yes, Spa Hotel Zedern Klang offers free Wi-Fi.
Does Spa Hotel Zedern Klang offer free parking?
Yes, Spa Hotel Zedern Klang offers free parking.
Does Spa Hotel Zedern Klang offer free airport shuttle service?
No, Spa Hotel Zedern Klang does not offer free airport shuttle service.
How far is Spa Hotel Zedern Klang from the airport?
Spa Hotel Zedern Klang is 96 km from Innsbruck Kranebitten. Spa Hotel Zedern Klang is 104.1 km from Salzburg W.A. Mozart.
Can you bring pets to Spa Hotel Zedern Klang?
Yes, Spa Hotel Zedern Klang is a pet-friendly hotel.
Does Spa Hotel Zedern Klang have a pool?
Yes, Spa Hotel Zedern Klang has a pool on-site.
Most Popular Landmarks
- Pfarrkirche Hopfgarten 0.9 km
|Innsbruck Kranebitten||96 km|
|Salzburg W.A. Mozart||104.1 km|
|Lienz in Osttirol||22.2 km|