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Distance to city centre
|London Biggin Hill|
Distance to airport
|"Lovely staff, quiet rooms, good food!"||(in 216 reviews)|
|"Great location, clean, friendly staff."||(in 201 reviews)|
|"Smart Modern comfortable Hotel."||(in 146 reviews)|
|"Zero room service despite four attempted calls."||(in 33 reviews)|
|"VERY slow service in the bar."||(in 24 reviews)|
Time of year
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location to the airport
We stay here,because it is convenient and easy to get to all terminals. It is always clean,bed is comfortable and obviously close to the terminals.
Location adjacent to Heathrow Terminal 5 is excellent.
Room we were allocated was at the end of a corridor where there was no lighting. We could not see the room number as it was too dark. On check in we were informed that breakfast was all room service due to the health restrictions and could be served at any time. At check in I filled in a form requesting breakfast at 05:00 to 05:15 and this was accepted. Next morning: no breakfast. Room service informed me that breakfast was not available before 06:00 as the chef started work at 05:30!
Despite several emails to hotel to know if they were indeed still open or if we could have early check-in-NO RESPONSE.due to covid19 breakfast was via rm service we filled out required forms and gave to reception at 3pm,the food never arrived and we had to get on our flight starving.The shower was only tepid and made a buzzing noise when tried to put it on full power.A woeful experience for a supposed 5star.disgusted.
Very polite and helpful staff.
Considering the Covid 19 lockdown, there was nothing to not like.
Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.
All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.
At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.
Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.
Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.
Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.
Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.
based on 4,206 reviews
Value for money
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Reviews about Sofitel London Heathrow
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