Everything was clean! Bed super comfy
Have stayed there on 4 other occasions. Always sat
It's a very convenient location, rooms are clean and spacious. Great value for the money.
nothing really not to like, overall it was a pleasant experience and this trip was only a couple of days. But a quick note that the area in general is not a very safe area, so don't recommend walking around.
Outstanding customer service
We experienced outstanding customer service during our stay. There was a young man, Johnny, who worked at the front desk and was particularly attentive to our needs. The breakfast workers- Ms. Loretta and Mr. Keith were very friendly and helpful. Our shuttle drivers were also very accommodating. The facility was very clean and comfortable, but the people who worked there by far made it a great experience.
Enjoyed the stay
I enjoyed the stay at the hotel for a number of reasons. The main reason was the front desk employee. "Summer" was very friendly and helpful as soon as I walked in the door. Not only was I greeted by a smile but she took the time to give me directions and locations of some key places that I needed. I felt kind of bad for asking so much but she did not seem to mind at all.
House keeping would come by and check to see if someone was in the room before check out time. I use that time to sleep.
free airport shuttle, staff packed us a breakfast bag to go since we had to leave before hot breakfast was served. Clean.
comforters had seen better days...were very worn down. Further from airport than I would've preferred.
More Than I Expected
Everything Was On Point For The Price I Thought I Would Be Treated Like A Knighr But Instead I Was Treated Like A King!!
Everything Staff & Breakfast Were Great
Great service - treat guests like family.
Staff goes extra mile in friendliness and courtesy.
Facility needs some cosmetic updates. Example - newer air conditioning units in rooms. Our room had black stains on carpeting in front of sink ( ink?). We reported it.
It took 3 calls down to front desk for my friend to get an extra blanket to the room. Not sure why someone could not just bring it up the first time....other than that, everything was great! :-)
From the staff at the front desk to the cooks in the kitchen for breakfast, everyone was so friendly. They truly went out of their way to make myself as well as the other guests comfortable. I had an interview near the airport and I had no idea where I was going. The free shuttle not only took me there, but knew what roads were closed and what entrance to use.
There was nothing I didn't like. It was a great hotel for a quick business trip. It wasn't the Ritz or anything, but it was clean and the staff was amazing.
Comfort, luxury, and affordable.
The atmosphere is very inviting. The bed was absolutely amazing. Best night of sleep and we woke refreshed.
The refrigerator didn't work some my complimentary ice cream bar melted.
Very nice hotel although disapointed with lack of
The hotel was very clean and the staff were very friendly. Breakfast was quite delicious, all the basics are a regular hot breakfast but then they also had REAL scrambled (not that microwave stuff at cheap hotels) eggs with suasage mixed in. lots of fresh fruit too. Had a 1 king bed room which had a sofa sleeper too with a privacy wall.
I didn't like that their address had my gps telling me to pull into a locked shut gate area of the property. I also didn't like that there were 2 seperate driveways by their main entrance sign but only 1 takes you to the hotel, the other takes you to a restarunt with no access to the hotel. if you take that wrong one you have to pull out and go all the way around the block again to get to the right one because those driveways are located on a 1 way access road. I also did not like that they would not let me park my motorcycle under their awning at the entrace, normally I could care less (I have 2 working legs and feet I can walk) but it was pooring rain and it's not good for the motorcycle to be left out in the rain like that, I wasn't even blocking the driveway. but they said no. Luckily I had a cover to put over the bike to keep most of the rain off.
Very clean and very friendly staff
Everything was just great
Guest rooms feature the Hyatt Grand beds, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite counter tops. Enjoy complimentary WiFi and complimentary Gallery Kitchen Breakfast. 24-hour Grab & Go food outlet offers made-to-order fare.
Based on 914 reviews
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