Good to know
|Distance to city centre||8.0 km|
|Nearest Airport||San Juan Luis Munoz Marin Intl|
|Distance to airport||45.0 km|
Time of year
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Location, space of Villa & Staff's friendliness. Great activities in pool area every day.
The Resort requires a tremendous inprovement on cleanliness. Floors were dirty, towels were changed with other people hairs on them.
Facilities inside of the villa needs some renewal. Look very old and appliance are very well used.
Everything was good. Highly recommended.
They can improve the time on the check in.
The customer service. All employees are really service oriented with a BIG smile all the time. They go above and beyond the call of duty.
The sofa bed was not in good conditions. Should be discarded and replaced. It’s really a shame to offer such worn out piece of furniture to a customer as a sleeping alternative. It’s not good enough even as a sofa at all. All the cushions are worn out with a terrible smell.
The View to the water
Well there where an issue with the room, a/c not working well, the safe wasn't working either. Staff at the front desk, they treat us well, but communication with other departments seems poor. It took 5 hours to fix the safe issue. But everything else was pretty much excellent. Cordiality. In need of more communication.
With a stay at Park Royal Club Cala in Humacao (Palmas del Mar), you'll be within a 5-minute drive of Palmas del Mar Beach and Palmas Del Mar Golf Club. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
based on 595 reviews
Things to Know
- Nice building
- Recreation staff is nice
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Park Royal Club Cala
Most Popular Landmarks
- Palmas del Mar Beach 292 m
|Ceiba J. Aponte de la Torre||25.2 km|