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Extremely small , very uncomfortable flight. We didn’t get pre ordered meals or drinks . Staff was pretty rude and extremely unhelpful

You have a law suit coming your way

My checked baggage (which we had priority boarding for, so that I wouldn't have to check it) is missing somewhere between Tangier > Madrid > Dublin. Not satisfactory.

Pilot was good. Internet is worst ever.

Internet in the plane is terrible:((

There were no individual air control for the seats so there was very little moving air throughout the entire flight. My entertainment system froze for twenty minutes of the flight. The check in process was slow and inefficient. The food was bland.

Drinks offers are pathetic compared to other international flights.

I did not realize Iberia had booked a flight from the company Level, which is a low cost airline without food

This was not an Iberia flight it was a “Level” brand flight with a different flight number. The Iberia flight number never had a gate. The only way I knew it was my flight was that it was leaving at the same time as my scheduled flight and I found it suspicious that no ibera bound flights were showing up at the time my flight was scheduled. It felt extremely bait and switched. Level flight staff were not courteous or friendly. Rather cold and rarely offered drinks or acknowledged.

The flight was overbooked by 40 people. We waited for 2 hours after the flight to get news of rebooking. No communication from the ground crew.

I am so disappointed, It was delayed more than 6 hours and they changed the gate more than three times... it's horrible really

Half hour late but is ok!!

Our flight was canceled and there was no convenient alternative option. Our trip was prolonged 2 more days. We have not been reimbursed for our time and money wasted.

Had to fly standby with 15 other passengers from JFK to Madrid because flight from JFK left late. Charged me 4 euro for a cup of coffee! Bad customer service!

Plane left late and we missed our connection in Madrid. 16 passaengers we’re on that flight and we watched our connection to Seville taxi away. Poor customer service!

Was unaware of level. Booked Iberia. They made us pay for bags, no water, no blanket, crowded check in. All in all the worst

The service was absolutely terrible, check-in had a line that wrapped around the corner, that took about an hour and a half, boarding began late, our plane was scheduled to depart at 5:10 we didn’t depart till 5:50. The service on the plane was absolutely terrible as well. They had no cabin wifi as advertised, no amenities as in drinks or food/snacks. Only to buy, for a 9 hour international flight! I don’t know how or why American Airlines chose to be partnered with this airline. Wouldn’t it make sense to partner with airlines that provide the same care for their customers/guest? Never again.