Pros (+) Location was good and my breakfast was decent.
Cons (-) The place needs updating. The bed had your feet above your head. The room smelled musty.
2 stars
Shilo Inns Idaho Falls
780 Lindsay Boulevard, Idaho Falls, ID 83402, United States
Idaho Falls, ID
See location+1 208 523 0088Photos of Shilo Inns Idaho Falls
Overview
Located in the very pretty Idaho Falls area is Shilo Inns Idaho Falls. It’s an ideal hotel for anyone traveling for work or with their family on vacation. The city has plenty to see and do, and the hotel has spacious rooms that are designed with comfort in mind.
The hotel has 161 rooms. There are mini-suites, deluxe suites with river views, suites without the view, and a presidential suite. Guests can choose one or two beds. All of the rooms have plenty of space, air conditioning, coffee makers, TVs with pay movies, free WiFi, refrigerators, and microwaves. The décor is simple and comfortable.
Shilo Inns Idaho Falls has room service for order during specified hours. Just across from the hotel is this Shilo Restaurant. It serves American food and guests can walk there without a problem. Further away from the hotel property guests can find other options, such as Dee Kitchen Idaho Falls for Asian, Applebee’s Grill and Bar, and Great Harvest Bakery & Café.
The hotel has a large indoor pool and a 24-hour fitness center. There is a business center that’s open around the clock also. Attractions in the area include Yellowstone National Park, Kelly Canyon Ski Resort, Tautphaus Park, Idaho Falls Zoo, Museum of Idaho, Pinecrest Golf Course, and Blast Off. There’s also good hiking and biking in the area.
Shilo Inns Idaho Falls has amenities to suit both leisure and business travelers. It’s a great choice for a family vacation in the summer, or a trip with friends to go skiing. It’s an affordable place that offers lots of space for everyone.
Latest deals for Shilo Inns Idaho Falls
Amenities at Shilo Inns Idaho Falls
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Sauna
- Spa
- Hot tub
- Indoor pool
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Dining
- Restaurant
Fitness
- Fitness centre
Reviews of Shilo Inns Idaho Falls
7.5
Good
1314 verified ratings
Wonderful
482
Very good
218
Good
219
Okay
122
Fair
115
Mediocre
59
Poor
99
Summary of reviews
Guests say
Guests generally appreciated the location and room size, with several commenting on the spaciousness and good atmosphere, particularly by the river. However, there were significant complaints about cleanliness and inadequate service, including rude staff and broken amenities. Breakfast options were particularly disappointing, with many guests finding them lacking in variety and quality. Overall, while the hotel had some redeeming qualities, many guests felt it needed substantial improvements in multiple areas.AI-generated from customer reviews
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Score by provider
7.5 out of 10
24 reviews
6.8 out of 10
12 reviews
All reviews
Pros (+) The view in river
Cons (-) Staff was rude. No hot water in the room, when I spoke to the front desk all they could say was they were sorry. They offered no help.
Cons (-) Food at restaurant was not good.
Pros (+) Staff were friendly when approached Maintenance staff repaired a broken doorknob as soon as we reported it.
Cons (-) - No towels in the room on check-in - Breakfast buffet was poor, had to spit out the potatoes as they were so dry. must have been sitting for hours - The TIP cards on the table are cheesy, and unprofessional - WIFI is a joke, I feel sorry for the staff having to tell customers that it is their computers or software. It isn't it's the hotel's WIFI which works well in the lobby but no-where else. - ...
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Cons (-) We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.
Pros (+) Location, large room
Cons (-) Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star
Pros (+) The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated.
Cons (-) A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.
Pros (+) The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink.
Cons (-) Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning ...
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Pros (+) I like that the room was big and did have a decent view.
Cons (-) There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.
Location
780 Lindsay Boulevard, Idaho Falls, ID 83402
What's nearby
- Idaho Falls Idaho Temple0.6 km
- Snake River Greenbelt0.6 km
- Melaleuca Field0.8 km
- The Falls1 km
- Colonial Theater1.1 km
- Montgomery Ward Building1.2 km
- The Art Museum of Eastern Idaho1.3 km
- Museum of Idaho1.5 km
- Wes Deist Aquatic Center1.6 km
- Idaho Falls Civic Auditorium2.2 km
- Tautphaus Park Zoo3.2 km
- Blast Off3.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shilo Inns Idaho Falls
Low season | February |
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High season | August |
Average price (weeknight) | C$ 150 |
Average price (weekend night) | C$ 137 |
When to book a room at Shilo Inns Idaho Falls
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Idaho FallsGood to know
Value for money | 6.8 |
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Distance to downtown | 4.0 km |
Nearest Airport | Idaho Falls Fanning Field |
Distance to airport | 2.3 km |