Location and the size of the room.
Location and staff
earlier check in
Everything was very clean. We enjoyed the breakfast. That is so convenient and nice not having to go out. Staff were very nice. A very pleasant stay. Close to many restaurants, easy to get around.
There were no towel bars to hang your towels and no hooks in the bathroom to hang your clothes or robe/pjâ€™s. The shower was so limed up that not much spray came out. Minor fixable things.
Centrally located for the event that we attended.
The room did not have a micro or fridge in it.
TV had no signal. They called the room at 10:30. Some staff not friendly.
Nice and comfortable.
The location was great for everything we had planned while we were in Cleveland!
The hotel staff was very rude - The room was dirty and many things were broken or didn't work at first try. Will never stay there again!
I love this place..is the best
Location. Staff and how frendly evry one is
The location was perfect.
I was given a room on the 1st floor,when the guests above us would move about there was an awful creaking sound we could not sleep. I brought this to the staffs attention and they moved us to the 2nd floor and the same thing happened. Very annoying!
Location very close for business
Only had interaction during in check in and check out with staff but they acted is if I was a burden. Not friendly. Not particularly clean premise either.
The Comfort Inn hotel in Independence, OH, near the Cleveland Hopkins International Airport, will get you rested and ready to go take on the day for business or leisure. We provide easy access to the Rock and Roll Hall of Fame. Nearby destinations include the Cleveland Clinic, FirstEnergy Stadium, Progressive Field and Cleveland State University. Our smoke-free hotel offers complimentary amenities that include free hot breakfast, free WiFi, a seasonal outdoor pool, free coffee and free passes to a local gym. Each comfortable guest room is furnished with a Flat-Screen TV, hair dryer, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. An adult 21 years or older must be present in each room. Cash-paying guests must make a 100.00 USD deposit. Hotel is 100-percent smoke-free. There is a 10.00 USD fee for rollaway beds.
Based on 502 reviews
Value for money
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