Shenzhen hotels

Shenzhen hotels

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Shenzhen, Guangdong, China
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Low Season November
High Season April
  Average price (weeknight): C$ 117
  Average price (weekend night): C$ 107

cheapest month to stay

31%

expected price decrease

most expensive time to stay

35%

expected price increase

(avg. price over the last 2 weeks)

Sun. - Thu.

(weeknight)

(avg. price over the last 2 weeks)

Fri. & Sat.

(weekend night)

FAQs when booking a hotel in Shenzhen

How much is a cheap hotel in Shenzhen?
KAYAK users have found double rooms in Shenzhen for as cheap as C$ 9 in the last 3 days. The average price is C$ 77.
How much is a hotel in Shenzhen for tonight?
In the last 72 hours, users have found Shenzhen hotels for tonight for as low as C$ 11. Users have also found 3-star hotels from C$ 25 and 4-star hotels from C$ 24.
Which are the most popular Shenzhen neighborhoods to stay in?
Hotels in Nanshan, Futian and Luohu have the most searches on KAYAK. For more information about Shenzhen's different neighborhoods, check out our Shenzhen's City Guide.
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Take a look at our extensive hotel Heatmaps to find the best hotels near you.

Where to stay in Shenzhen?

Our Heatmaps tool will help you find the perfect place to stay in Shenzhen by showing you how close hotel options are to major activities

Best Shenzhen hotels

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Vienna Hotel Shenzhen Fuhua Road - Shenzhen - Bedroom
1
9.7 Excellent (6,107 reviews)
C$ 61+
Overview Reviews
The Vienna Hotel (Shenzhen Fuhua) is an ideal spot for travelers wanting to discover the city. Free in-room Wi-Fi and convenient access to the Huaqiangbei Area make this hotel a fantastic choice. With Shenzhen Railway Station just 5km away and Bao'an International Airport only 34km away, transportation is very convenient. Being just minutes away from Hua Qiang Nan Metro Station allows guests to explore the city with ease. Meridian View Centre is approximately 4km away by car. After a long day of sightseeing, guests can retire to the comfort of the hotel. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling on business.
3.3 Mediocre
Pros: Location is ok. Room size is good.
Cons: Once I arrived to the hotel the receptionist informed me that my superior room is too small with no windows no Fridge no boiler trying to scam me, after a long arguing she start speak only in Chinese and I was very exhausted I agree to buy a VIP card for 198Rnb to upgrade my superior room to the one I thought is the superior room. Room is with a small window, room & corridors smell moldy very moldy, air condition in the room is ok but no air conditioner & dark in the corridors, bathroom in the room is too small, drawers are small and even not wide enough for the coats’ hanger, I had to ask for safty box in the room, receptionists are not helpful. I had my breakfast once food is medium low quality.
2.5 Mediocre
Pros: Nothing
Cons: There wasn’t English speaking staff when we arrived. We had to use translator to communicate with them. Room was smelling really bad, people had been smoking inside the room. I asked to change for the non smoker room as I was travelling with small child. They changed us to another room and fixed the smell problem with air freshener. After few hours another room was as stinky as first one. After 5th room we checked could get okay room to stay in, just okay. That was supposed to be “more expensive one”. I found all trashes from previous guests on bathroom and next to the bed. AC was also very old and poor quality. I would not recommend this hotel to anyone.
2.5 Mediocre
Pros: It was an comfortable stay but problem comes during conversation as the staff has very poor English it needs to be improved
8.8 Excellent
Pros: The price was perfect for the offer.
10.0 Excellent
Pros: the dedication spirit of the staff are professional.
Cons: no
8.8 Excellent
Pros: Big rooms and comfortable beds
Cons: It shows it’s age
6.7 Good
Pros: Good location. Big rooms.
Cons: Nobody can speak English well. Hotel staff said the King room is different from the description, and it has no window. They proposed an upgrade which cost 198 CNY extra. That means all rooms description can differ from reality.
5.8 Okay
Pros: Location near subway and not far from Futian checkpoint to go to Hong Kong
Cons: Staff at reception very unfriendly. No greetings, no good morning. They tried to give us a room with no window ! The photos showed there was a window . We had to ask for a manager after discussion we finally got a double room with a window. The check in process took 40 minutes !!! Never back !
9.2 Excellent
Pros: Very good value ; room has big space
Cons: The carpet looks old
Vienna Hotel Shenzhen Aiguo Road - Shenzhen - Building
2
9.7 Excellent (1,239 reviews)
C$ 61+
Overview
The hotel is located in the first branch of Luohu District in Shenzhen. The hotel is located in Shenzhen Luohu District, Patriotic Road, Bamboo Park, the hotel is located in the first branch of the hotel in Shenzhen, East side, east of Shenzhen Reservoir, west of Dadouling Mountain, south of East Gate Commercial Street, adjacent to Wenjin Port, and Shenzhen Railway Station in close proximity, 45 minutes from the airport by car, traffic is very convenient, the hotel uses the European style design, Decoration style classic, elegant, art, warm. The hotel is located on the 24th floor and has 223 luxurious rooms. The hotel has Chinese and Western restaurants, sauna and leisure center, billiards entertainment center, business center and other supporting projects
Overview Reviews
This comfortable hotel is in Shenzhen. The accommodation is 1. 0 kilometre(s) from the main public transport links. Travellers will find the airport within 26. 2 kilometre(s). The establishment features a total of 180 bedrooms. Unfortunately, the front desk is not open 24 hours. Cots are not available at Shenzhen Vienna International Hotel(Xinzhou br). Customers will not be bothered during their stay, as this is not a pet-friendly hotel.
3.8 Mediocre
Pros: The location was ok, near a metro station
Cons: The air conditioning was not working. Difficult to sleep in 27 degree temperatures and 80%+ humidity. It was barely working during the day and at night it seemed to be turned off completely.
2.5 Mediocre
Pros: Third class service. Rooms are very small no windows. Worst ever experience very disappointment staying. Over priced I have to pay extra for room changing.
Cons: Everything I don’t like
8.8 Excellent
Pros: I can say perfect to stay for a week
Cons: Nothing tosay
5.8 Okay
Pros: Wide bed, location ok
Cons: International hotel but staff’s English is suck. Aircon funny with very cold flow but can’t change even set temt highest
4.2 Okay
Pros: Didn’t get a good service and the staffs there weren’t polite or happy! Showing unhappy face! The hotel used torned towels!
Cons: The staffs and Booking.com
8.3 Excellent
Pros: All... I am a loyal customer to Vienna hotel
Cons: Nothing
4.6 Okay
Pros: Location
Cons: No window and not value for money
7.1 Good
Pros: Location was good
Cons: The room cleaners at 8am arguing and shouting at each other outside my door. Very improffessional
2.5 Mediocre
Pros: They did not find my reservation and I was told my reservation was canceled..they charged double..terrible customer service...
8.3 Excellent
Pros: NA
Cons: The floor in room needs a bit of cleaning
Vienna Hotel - Shenzhen - Building
4
9.5 Excellent (1,368 reviews)
C$ 76+
Overview Reviews
With a stay at Vienna Hotel in Shenzhen (Nanshan), you'll be a 3-minute drive from Shenzhen Safari Park and 9 minutes from Window of the World. This 4-star hotel is 5.8 mi (9.3 km) from Happy Valley and 7.3 mi (11.8 km) from Splendid China Folk Village. Rooms Make yourself at home in one of the 266 guestrooms. Dining Satisfy your appetite at the hotel's coffee shop/café. Business, Other Amenities Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Free self parking is available onsite.
6.7 Good
Pros: It is convenient as it is located in Shenzhen University City. It is good value for money.
Cons: I remember that the bed is too hard and the TV is not working.
6.7 Good
Pros: The location is close enough to the university.
Cons: Not so much clean, the cup they didn't clean it, the bedding also they didn't change every day, just tidying it. Too many smokers, they should prohibit anybody smoke inside the hotel.
8.3 Excellent
Pros: Very comfortable room. Friendly staff. Good restaurants close by
Cons: The breakfast was not great. Very difficult to get a taxi
5.8 Okay
Pros: Close to market and many shops. University town metro is judt walk away.
Cons: While checking in, they mentioned the room does not have any window. Very smelly room with no ventilation.
5.8 Okay
Cons: Not sure the hotel is really designed for foreigners. Breakfast looked very poor so cancelled this and went to a local cafe (VII). What astounded me was that there was no safe in the room or available at reception so every time I went out I had to take a bag with my valuables - utterly ridiculous really. Reception staff struggled with English and with providing useful suggestions. It’s cheap so you can offset these grumbles against the price - I guess you get what you pay for.
8.3 Excellent
Pros: Breakfast was really good. I enjoyed Chinese cuisine a lot.
Cons: How to use free Wifi was not clear. Only staffs knew how to use it. Also, most of the staffs at the front desk cannot speak English.
8.8 Excellent
Pros: Convenient for the university campus, affordable, big and very clean room with a good shower and comfy bed.
Cons: Room phone didn't work to call reception to complain about very noisy neighbours at midnight. Thin walls meant I could hear them the whole night even though someone told them to be quiet.
6.7 Good
Pros: The hotel is well positioned close to the University, close to Subway stations and within easy reach of Shenzhen Safari park. The hotel was reasonably clean. The room Seamed small but had a king sized bed, comfortable chairs and a table plus a desk. The Bathroom was clean and tidy and met all my expectations
Cons: Front desk staff with the exception of one young girl identity FO 28. Had no other language skills other than Chinese and even communicating via a translate app was met with indifference The breakfast was appalling both the Chinese and the Westen Dishes were poorly prepared and on display cold. The restaurant manager and staff were not interested in assisting or nay feddback
Shenzhenair International Hotel - Shenzhen - Building
5
9.4 Excellent (6,583 reviews)
C$ 163+
Overview Reviews
A stay at ShenzhenAir International Hotel places you in the heart of Shenzhen, within a 10-minute drive of Happy Valley and Window of the World. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
8.8 Excellent
Pros: Everything was perfect and the stay was very pleasant
Cons: Unfortunately, the hotel staff does not speak English, which makes communication very difficult
9.2 Excellent
Pros: 24 he Gym, gym staff are at tentative to guest needs.
Cons: Swimming pool not good for exercise swimmers.
10.0 Excellent
Pros: Breakfast are very good. Bed are very comfortable.
7.5 Good
Pros: It’s near shopping centre, convenient for shopping and dining.
Cons: Not directly connected with the underground railway.
10.0 Excellent
Pros: Everything
Cons: Good Hotel
10.0 Excellent
Pros: I like the staff and the hotel very clean
10.0 Excellent
Pros: Excellent service, friendly staff
5.8 Okay
Pros: The position was good, just 10 minutes car from Coco Park, but anyway you have to take a car if you want to go somewhere, because downstairs at the hotel there is nothing.
Cons: I was expecting much more because the score on Booking is 8.6, but actually this is an hotel which score should be no more than 7.5. I booked a non smoking room, but when I entered the room a strong cigarette smoke smell was spread all over, so I asked them why? and they said that if people want to smoke, they let them smoke, just need pay few hundreds RMB: that's just too bad. The reception people is not speaking good english, they need the supervisor to assist them. The room looks quite old and it is absolutely not deserving 8.6 score on booking. It was also not very clean. All in all for this money you can find much better place in SZ.
6.7 Good
Pros: Good
Cons: Wifi, Staff
9.6 Excellent
Pros: large room, clean, staff super friendly, shopping mall across the street and a cool airplane theme!:)
Cons: the breakfast buffet is still typical Chinese although they have an English/American cook there. Which they had more European styled breakfasts.
Grand Hyatt Shenzhen - Shenzhen - Bedroom
6
9.3 Excellent (3,580 reviews)
C$ 262+
Overview Reviews
A premier high end corporate leisure city hotel located in the heart of Shenzhen's district of Luohu. The hotel features dramatic architecture that encompasses modern and informal elegance.
6.3 Good
Pros: Room is very spacious.
Cons: The room has a very unpleasant smell. Wouldn't stay there again just because of this.
9.0 Excellent
Pros: celebrating my friends bday & hotel offered a complimentary bday cake & Bday decoration . Much appreciated
Cons: its hard to get a taxi outside hotel. staff are very helpful for using an app to found us a taxi
9.6 Excellent
Pros: Pros: Excellent, excellent room. Room size was big - automatic blinds, big bathroom / shower room, separate space for toilet (automatic!), and room itself was big. TV and movie choices were very decent. Room was on 17th floor but felt a lot higher, with excellent views. Location is good - right next to shopping mall and Heytea! Just a couple of minutes taxi ride away from LouWu Station as well. Bathroom is glassed panelled with no locks; might be more suited for couples but no complaints.
Cons: Cons: Staff upon check in were okay; couldn't initially find my booking but it was fine after showing him confirmation. Just didn't seem very friendly. Staff upon check out however, was excellent. Good smiles, very well mannered and no issues at all.
9.2 Excellent
Pros: Beautiful views, outside pool. Amazing Japanese style robot toilets with heated seats! Breakfast is on the 32nd floor and one of the best I have ever had
Cons: If you are scared of heights it’s not the hotel for you. You have to wear a stupid hat when u swim
10.0 Excellent
Pros: The location is great, all the staffs here are very friendly
Cons: The breakfast could have been better, not many food choices as other 5 star hotels, but overall the whole journey is wonderful for me
8.8 Excellent
Pros: We liked everything it was the best place ever my family loved everything we will be back .I will spread the word of this hotel to family and friends.
7.1 Good
Pros: Views/ Bathroom / Bed / Mini Bar
Cons: Complicated lobby on high floor / Didn't feel cozy / Very much geared wealthy Chinese
9.2 Excellent
Pros: Overall staying experience was perfect, especially the concierge put in a lot of effort to help us out. Good work Webster is the person that gone the extra mile to help us make our ferry ticket reservation at Shekou-HKIA.
Cons: NA
10.0 Excellent
Pros: Near HK borer crossing
Cons: Lobby on 33rd floor
7.5 Good
Pros: A pretty good hotel.
The Langham, Shenzhen - Shenzhen - Building
7
9.3 Excellent (2,606 reviews)
C$ 262+
Overview Reviews
With a stay at The Langham, Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Happy Valley and Happy Coast. Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
4.6 Okay
Pros: The facilities were in general good
Cons: First unacceptable point, finding dust in the room, dust on the top of the bed frame where it should be absolutely clean as you lay your head near by, to sleep. Second, the service was very bad for such a Hotel, an Hotel which accommodate a large amount of Foreigners can't teach it staffs basic words in english, always need to use the phone to call someone speaking in english, it is a shame
9.6 Excellent
Pros: This was my third time staying at the hotel over the last few months. The overall experience was great and I will definitely revisit again soon!
Cons: N/A
10.0 Excellent
Pros: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.
Cons: Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.
9.2 Excellent
Pros: The overall style and decor of the room. And the friendly staff (the doormen too!) Very polite receptionists and cleaning staff.
9.6 Excellent
Pros: Amazing staff. Very comfortable rooms.
10.0 Excellent
Pros: Staffs are very polite and helpful. Better than many international hotels I have stayed. 5 stars quality
Cons: Bit difficult getting taxi, if without a chauffeur car.
10.0 Excellent
Pros: did not have breakfast
Cons: hotel was great
9.6 Excellent
Pros: Great place, the personal on-site were really friendly and helpful. Great service from restaurant and bars staff. The room was clean and in really good conditions, the staff took care of all details at every moment.
10.0 Excellent
Pros: Everything was perfect! Hotel is high class
Cons: Nothing
8.8 Excellent
Pros: This branch in my eyes is the best and been to every langham include London and USA (most) , food is good most staff is great . And they really try there best to make you happy .clean nice rooms and good facilities
Cons: The problem start when u will need help with a problem . They will try to help you but usualy they solution will not be good For you . No matter how they will find a way to make you angry even not intentional . Example I asked the concierge for help with a charger for my laptop it became a nightmare when it fact everything should be simple , shame destroy the whole experience . Also even the rate is good there are great hotels in shenzhen not short then this .
10.0 Excellent
Pros: Helpful staff Extremely clean
Cons: The buffet was not replenished regularly during afternoon tea and there was no staff at the bar downstairs at the pool. At breakfast I ordered the vegetable and cheese frittata. It took 20 minutes and when it came it was scrambled egg whites - no frittata, no vegetables or cheese.
10.0 Excellent
Pros: Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing.
Cons: A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
The Ritz-Carlton Shenzhen - Shenzhen - Bedroom
8
9.3 Excellent (2,598 reviews)
C$ 387+
Overview Reviews
Experience the extraordinary, the center of business your home away from home in the hustle and bustle of Shenzhen and enjoy the tranquility at The Ritz-Carlton. The Ritz-Carlton, Shenzhen redefines the meaning of impeccable personal service and contemporary elegance.
10.0 Excellent
Pros: One of the best hotel stays that I have had in recent years. The staff was exceptional!
7.5 Good
Pros: Good location
Cons: Apart from not being able to give us all our rooms at 7:00 pm, everything else was fine.
10.0 Excellent
Pros: The whole experience was memorable. The club lounge staff is amazingly welcoming and helpful.
10.0 Excellent
Pros: I rated excellent in every aspects. My family want to stay in Ritz Carlton whenever I stay in shenzhen.
7.9 Good
Pros: service
Cons: the hotel is too old and not up to standard ritz carlton
10.0 Excellent
Pros: The staff is amazing. The food was excellent. The service was top notch. The rooms were clean, spacious and beautiful. The staff goes out of their way to remember everything you may need and is warm and friendly. It was truly the best stay I have ever had a Ritz Carlton.
10.0 Excellent
Pros: Clean, Good staff
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Excellent service and great location
9.6 Excellent
Pros: We opted for the Club Lounge floors for a bit extra cost. Familiar layout of the room from stays at other RCs. Good size, well appointed, excellent bed, medium size bathroom - all excellent. Internet performance was good, generally very quiet, Nespresso machine for good coffee. The Club Lounge was excellent - we had lunch, cocktails, and breakfast - food quality was very good as were wine selections, service outstanding. Well worth the extra cost for us.
Cons: Nothing major - only observation was the aircon controls in the room didn't seem to change the environment noticeably but was still very comfortable.
Four Seasons Hotel Shenzhen - Shenzhen - Building
9
9.3 Excellent (2,368 reviews)
C$ 304+
Overview Reviews
With a stay at Four Seasons Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: I love, love, love, staying in a club room at the 4 seasons Shenzhen. The staff in the club are fantastic and you are welcomed back like an old friend. They are so well guided by the wonderful Ivonne and it is my go to place when I want some luxury and relaxation.
Cons: Nothing
10.0 Excellent
Pros: Four Seasons honestly has the best team. I celebrated my 26th birthday at the hotel and I was given a free upgrade to the Junior suite with all the Executive Lounge benefits. The Guest Experience Manager Aggie Liu went above and beyond to make the day a memorable one for me. There were balloons in the room when I arrived as well as rose petals, a fruit platter, a personalised cake and a hand written card from Aggie herself with a birthday poem written inside it (that rhymed). What's more, I came to the hotel with my boyfriend and Aggie took a photo of us by the hotel lobby upon arrival. We had gone out during the day and by the time we had returned to the room in the evening, that same picture we took in the lobby had been printed and placed into a cute wooden frame standing by the bedside table. It was truly overwhelming. Aggie checked on both of us throughout the entirety of our stay repeatedly and she is really a great conversationalist. We were chatting for over half an hour in the Executive Lounge while my boyfriend was taking a conference call and I didn't even notice how much time had gone by. Aggie is an incredible person and suoerb employee and she deserves the world's biggest raise for her attention to detail and her ability to make every person's experience feel so personal and special. This has now become my favourite hotel group. Everything from the internal decor to the facilities to the outstanding staff and ideal central location makes this hotel an ideal choice. And shout out to Joseph, another incredible human being with a great sense of humour and overall positive vibes that just make you smile. I love the Four Seasons! I will be back for sure!
Cons: This is really the perfect hotel. I honestly have no complaints although it would be amazing if there was an infinity pool on the roof! That would just give the hotel that extra wow factor it more than deserves.
9.6 Excellent
Pros: The staff just go above and beyond in helping with directions, recommendations, providing help when you encounter problems with local uses etc. just a wonderful hotel
Cons: Nothing
7.9 Good
Pros: Great service
Cons: Long waiting time
7.5 Good
Pros: Convenient location, spacious room, clean bathroom.
Cons: Very dirty curtain, no master switch for lights, no dedicated/presentable bar (lounge doesn’t count), concierge was unable to speak English.
8.8 Excellent
Pros: Location
Cons: Small bef
10.0 Excellent
Pros: location was perfect if you take High Speed Train, there is an underground mall take you from station to hotel. Staff were very attentive and friendly there. We booked the Club access, and the experience was great, food and drink choices were more than I expected.
Cons: We also tried the Chinese restaurant, which was not delicious for that paid value.
6.7 Good
Pros: The staff was very friendly and helpful
Cons: The cleaning of the sets, chairs ,and carpets in the lobby’s weren’t in proper situation
10.0 Excellent
Pros: Good location.
Lvgem Jin Jiang Hotel - Shenzhen - Building
10
9.3 Excellent (2,029 reviews)
C$ 191+
Overview Reviews
With a stay at LVGEM Jin Jiang Hotel in Shenzhen (Futian), you'll be a 4-minute walk from Happy Coast and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 910 square feet (85 square meters), including conference space. Self parking (subject to charges) is available onsite.
7.5 Good
Pros: Good location, Room is clean, Friendly staff
7.5 Good
Pros: Gym facilities are good
Cons: TV set is too old
7.5 Good
Pros: Terrible breakfast just serving Chinese food, there's no any Starbucks close to the hotel
The Venice Raytour Hotel Shenzhen - Shenzhen - Building
11
9.2 Excellent (4,198 reviews)
C$ 220+
Overview Reviews
With a stay at The Venice Raytour Hotel Shenzhen in Shenzhen (Nanshan), you'll be within a 5-minute drive of Happy Valley and Window of the World. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 1540 square feet (143 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: Majestic atmosphere ! Love the Venice theme and the Venice style dressed concierge! Excellent rooms, Excellent food, Excellent breakfast. Massive indoor and outdoor swimming pool, perfect sport gym. I have been in many high value hotels in downtown Shenzhen, but this is the best ! Easy access to the metro, right next door, next to a neat shopping mall. And the Personal, very friendly and very good English ! My compliments!
9.6 Excellent
Pros: good location
10.0 Excellent
Pros: Beautifully decorated hotel has a soothing, charming atmosphere. Comfortable bed, soft feather pillows, lovely view from the balcony, convenient location. I'd stat here again.
7.9 Good
Cons: To many people at the same time without enough capacity, need to share the table. i was okay for me. but I´m not sure many people will feel confident to do it so
8.0 Excellent
Pros: Staff from luggage dept is very helpful. Help me to receive delay package and transfer to my client ! Very appreciate !
Cons: I have joined the hotel member to benefit advantages. But when I checked in 09/07/19 night the front desk staff said all benefits were cancelled ( like welcome fruit & drink) and the system for member registration was broken. So if I want to accumulate the points I need to check with front desk next day morning. 11/07/19 night, I checked again with front desk if the points were well accumulated, they said I need to come back next morning to check with member service dept. 12/07/19 morning, the day I check out, I got my welcome drink and fruit. And it's the same staff who helped me the check-in and told me all benefits were cancelled.
8.8 Excellent
Pros: location
Cons: air conditioning
6.3 Good
Cons: The bar at pool side is cheating. Quite expensive liquor with mostly ice inside. My friends from Switzerland and I feel disappointed.
9.6 Excellent
Pros: Staffs are great. They helped me a lot when I stayed in the hotel. I recommend staying at this hotel.
Cons: I want some outside area can stay. Maybe I don't know which part can go; I hope I can get the guide next time.
10.0 Excellent
Pros: Customer Service, the desk Manager , Azura, is helpful and patient with the request. Will come back again!
Intercontinental Hotels Shenzhen - Shenzhen - Building
12
9.2 Excellent (2,607 reviews)
C$ 269+
Overview Reviews
Experience a fusion of cultures at this chic urban resort hotel set in the heart of Shenzhen’s Overseas Chinese Town. Blending Spanish-inspired elegance with modern design and time-honoured local traditions, the hotel offers a comprehensive range of recreation, dining and meeting facilities accommodating the needs of leisure, business and conference visitors.
6.7 Good
Pros: Variety of food
Cons: The room is a bit old
9.2 Excellent
Pros: Wonderful Swimming Pool
9.2 Excellent
Pros: Katrin is wonderful - thank for her very much. Great Hotel - everything is very wonderful, I liked all the stay.
Cons: First room - was noisy from outside, because of some event in the park. Also some strange smell in the room. I asked and room was immediately changed to new.
10.0 Excellent
Pros: Service is just great Environment is so good, my favorite gateway from HK
Cons: nothing
7.1 Good
Pros: Location is good, pool is good
Cons: I booked two rooms but one of the rooms has no balcony, that made us very disappointed! As we checked in quite early but our rooms are not located together and said no rooms available!!!!
9.6 Excellent
Pros: Big room which is big enough for two boys, good service, responsible staff esp in the swimming pool. super nice for outdoor swimming pool. My boys really have fun in there.
Cons: Only need to improve to add USB Charing
9.6 Excellent
Pros: The Restuarant had a wide variety
Cons: Nothing
10.0 Excellent
Pros: Excellent services and environment, nearby the MTR, very relaxing for family members, many thanks for special arrangement of the Birthday Cake for my husband, will book again and introduce to my friends !
7.1 Good
Pros: The hotel pool is simply amazing. We choose IC over FS this time as our daughter enjoys swimming so much, we wanted to have options for swimming. It was truly no disappointment and the family and I thoroughly enjoyed our time at the pool!
Cons: The pre-arrival and check-in experience was all but great. We had a few requests for our stay as our 3-year-old daughter was with us and not a single one of our requests were dealt with within satisfaction. Not even any suggestions were made and we were simply met with a 'no, can't do' every single time. Even during our stay we had a few issues that weren't handled within expectations. A simple example: walk in the club lounge and ask for a juice for our daughter and the answer was 'we don't have juice at this time'. No follow-up, no other suggestions just a simple 'no'.
10.0 Excellent
Pros: The hotel has exceeded my expectations. My room was beautiful and clean w a perfect balcony. The staff was so kind and always willing to help Thanks Christine Kasola, Bastien Ville and all! I will definitely come back on my next trip to Shenzhen
The Coli Hotel Shenzhen - Shenzhen - Building
13
9.2 Excellent (1,219 reviews)
C$ 144+
Overview Reviews
Located in Shenzhen, The COLI Hotel Shenzhen is in the business district, within a 5-minute drive of Shenzhen Longgang Universiade Center and Longgang Vanke Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
7.5 Good
Pros: La vicinanza alla chinese university of hong kong a Shenzhen
10.0 Excellent
Pros: Near to Chris Lee’s concert; welcome fruit plate; High quality experience
9.6 Excellent
Pros: The building is about 5 years old, and maintained perfectly. The lobby is very large, ornate, clean and inviting. The staff are very attentive and helpful. The manager can usually be found at reception greeting new guests and assisting the staff. This rating is for the Comfort Suite: The room is quite large, laid out like a flat. The bathroom is well appointed, with separate shower stall and a large, deep bathtub. The living room is comfortable with a sofa and easy chair, and the desk/working area is compact and comfortable. There are at least 3 restaurants in the hotel, serving the traditional Chinese dishes and a Western restaurant where breakfast can be had. Overall, the hotel rates a 10 with me for service, comfort and ambiance.
Cons: I had occasion to stay at this property because Cirque du Solei was in town and performing at the university. The hotel is practically across the street from the university, and given the late hour that the performance finished, it was more convenient to remain overnight rather than travel all the way across Shenzhen late at night to return home. The location is somewhat secluded, there's not a lot of stuff around the property. There are restaurants within walking distance, but there's not much in the way of "night life". The location may be a drawback to some, but my assumption is that most of the customers are business people, with large influxes of people when there are events at the university or stadium. The great thing about the location is that it's peaceful and quiet, so if that's what you're looking for, this is the place.
7.5 Good
Pros: Staff were charming
Cons: The room smelt of smoke despite being no smoking and my room overlooked a building site with heavy aucunes working all night
9.2 Excellent
Pros: Spacious room, beautiful gardens, cleanliness, extra helpful concierge.
Cons: Attended conference at hotel. Security was excessive.
Friends International Hotel - Shenzhen - Pool
14
9.2 Excellent (768 reviews)
C$ 133+
Overview Reviews
With a stay at Friends International Hotel in Shenzhen (Longgang), you'll be within a 5-minute drive of Longgang Vanke Plaza and Longgang Hakka Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
10.0 Excellent
Pros: Good
5.8 Okay
Pros: Room 1908 bath room was very stunk.
Cons: Location is good.
10.0 Excellent
Pros: The room was spacious. The hotel was modern and inviting. The staff was very friendly and helpful.
Cons: I wish the hotel restaurants served more western food.
5.8 Okay
Pros: Too outskirt
Cons: not much choice from breakfast table
8.8 Excellent
Pros: The smell of the hotel was great
Cons: n/a
7.5 Good
Cons: At 5pm, there was only one receptionist on duty and there was a queue for check-in. Though two more receptionist joined 15 minutes later, it took 30min for us to check in. I ordered room service. The order was just fried rice and stir-fried vegetable, but somehow two other people rang me to confirm what I ordered. After repeating my order three times to three different staff, I received the fried rice and STEAMED vege.
8.3 Excellent
Pros: The staff were very helpful and the dimsum restaurant located in the 3rd floor was excellent. One of the best dimsum I have eaten. The hotel was very clean and smelling good all the time.
Cons: The location was quite far from the center of Shenzhen. It takes 40 to 45 mins to get to the city center. The cab fares were quite expensive. The hotel is also located in a place were there not so many food places to eat.
7.5 Good
Pros: Interior of the hotel was very nice. Room was big, bed was comfortable. Bathtub was good. Swimming pool was great. Breakfast was good.
Cons: Lifeguard was trying to sell us swimming caps for 78rmb, since the regulations require wearing those. We asked if we can just borrow them and he agreed. I think they should not offer them for sale, just allow guest to take them and return them after they finish. It is 5 stars hotel, not a market. Sauna was meant to be free for the guests, but for unknown reasons, since we couldn't communicate with that staff because we don't speak Chinese and they don't speak English, only my wife was offered to use sauna in the women's changing room while the one in the men's was off the limits for me. Why, I do not know. Bathroom was not like on the pictures. Room was kinda smelly.It is definitevely not 15 min. walk from the nearest subway, more like 15 min. by bus. Welcoming drink is hilarious, coca cola or sprite,from a 2l bottle, we asked for coffee and a beer and got only coffee. There was mold on the mirror in the shower cabin.
Grand Skylight Hotel Shenzhen - Shenzhen - Bedroom
15
9.1 Excellent (3,020 reviews)
C$ 172+
Overview Reviews
With a stay at Grand Skylight Hotel Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
8.3 Excellent
Pros: The location was convenient. They gave a free upgrade to executive room and it was spacious.
7.5 Good
Pros: Great location, very good breakfast, clean rooms and facilities, very helpful and supportive staff at the concierge and helpful staff at the front desk
5.8 Okay
Pros: Gooy
Cons: Food
9.6 Excellent
Pros: Location is good.
7.9 Good
Pros: Location is good if you want to reach electronic markets, it is very close to subway station. Rooms are comfortable and large.
Cons: Breakfast could be better for international visitors. There are lots of food selections for Chinese people. They can add a few more selections for international visitors.
9.2 Excellent
Pros: The location and staff hospitality.
10.0 Excellent
Pros: Staff, food, it was very clean, nice smelled
Cons: It was ok, some of your staff should speak better English
8.3 Excellent
Pros: The staff, especially the manager Irina, was perfect.
Cons: No sauna
10.0 Excellent
Pros: Location. Service. Staff was very accommodating and friendly.
7.1 Good
Pros: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.
Cons: The shower was extremely small. There was also the strange odor coming from the room until I looked under the bed. And found rotting fruit. Amongst other things condom wrappers tissues etc. I was completely grossed out. The minibar was poor I don’t recommend this place to anyone. When it came time to check out they tried to charge me for the minibar. Even though it’s stated Free minibar. I had to argue with the staff that it was an executive room. Overall I think I was just upset about the fruit and everything under the bed and the fact that the bathroom was small. I was really expecting a lot more. I will not be staying there again.
5.8 Okay
Pros: The robot they are using to deliver packages to your room, that was something i have seen for the first time
Cons: The rooms are really small for the price they are charging. Specially the bathrooms are so tiny you can hardly move without hitting something. The chinese staff is not courteous at all. My air conditioner was not working so i made a call to the front desk, instead of changing the room they gave me an air cooler . Second day i asked them to change the room, they said i can change the room in the evening once i am back to the hotel, in the evening they said they have repaired the A/C. Though I didn’t feel any difference.
Grand Skylight Garden Hotel Shenzhen - Shenzhen - Building
16
9.1 Excellent (2,894 reviews)
C$ 138+
Overview Reviews
With a stay at Grand Skylight Garden Hotel Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Cons: They could not find my booking. Poor communication. Eventually slept at a friend.
7.1 Good
Cons: it is not the location i see from Booking.com initially. there are 2 hotels in that area with same name.
7.9 Good
Pros: There is nice park beside the hotel
4.2 Okay
Pros: Large room, bathroom with bath tub
Cons: Everything. It was really hot and the swimming pool was closed for maintenance. However, the Staff wasn’t able to tell me this - They didn’t even speak english?!
7.5 Good
Pros: Very good location
5.4 Okay
Pros: The hotel is definitely trying very hard to looks like a luxury hotel through its facilities and services.
Cons: The sleeping experience is terrible. The bed is as hard as rock. The four pillows are of exactly the same height and hardness, giving you no choice. I guess the owner is a fan of some traditional Chinese body-protection theories, and believes that such hardcore sleeping would make you healthy. It made me sleep at 5 am and half-dead anyway.
7.1 Good
Pros: Average rating , as did not had breakfast - so please do not judge on my scores on Breakfast
Cons: There were no smoking rooms, and Wifi was slow. and also language problems faced
3.3 Mediocre
Pros: Actually I liked nothing about this property.
Cons: There are 2 hotels will same name 1 km away so please be very careful which one is blocked. The staff of both the hotels are confused and we landed running from 1 hotel to other. The wifi blocks everything so one cannot check any sites. Food is miserable here. Staff seems inexperience, almost 99% people can't understand English. Rooms are not clean and maintained properly. Breakfast options are very sad and very less spread. If one is vegetarian then its a waste to take breakfast in the package.
5.4 Okay
Cons: Swimming Pool is not good.
7.9 Good
Pros: good staff, clean, in city center
Cons: a little bit far from the metro station

Best Shenzhen hotels near Dongmen Pedestrian Street

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Hyatt Place Shenzhen Dongmen - Shenzhen - Building
1
8.8 Excellent (1,763 reviews)
C$ 146+
Overview Reviews
Strategically located in the midst of the popular Shenzhen-Dongmen Shopping District and is easily accessible via subway or taxi from airport, train station, and bus station and within a short distance from the Luohu Business district. Hotel features 138 spacious guestrooms and suites ranging in size from 28 to 61 square metres. All hotel rooms offer the latest amenities and facilities catering to the needs of today’s traveller, whether for business or leisure.
7.5 Good
Pros: Location
Cons: 1. Breakfast 2. Bad Entrance
9.6 Excellent
Pros: The staff at the check-in counter is very helpful and friendly! The hotel room is very clean and cosy. Breakfast was good too! Thank you very much for the awesome stay!
Cons: The pillows are too soft.
10.0 Excellent
Pros: Location is great, front desk is very kindness. Everything is perfect!
6.7 Good
Pros: no
Cons: lower lobby must be aircon n welcome feeling
9.2 Excellent
Pros: Very good breakfast and the hotel location next to the metro was excellent.
Cons: Need more cell phone chargers for iPhones and others.
8.8 Excellent
Pros: Personnel is very kind and helpful.
10.0 Excellent
Pros: Nice balcony
9.2 Excellent
Pros: Pleasant staff and a central location in the City/Good public transport in locality.
Cons: Nothing not to like-very satisfied with stopover.
5.8 Okay
Pros: Location
Cons: My 3rd stay since 3 years back. Badly maintain.
10.0 Excellent
Pros: Location was perfect. Nice variety selection of buffet breakfast. Metro station down below the hotel.
9.2 Excellent
Pros: Staff were very attentive n friendly. Breakfast was good.
Cons: An all day dining coffee house
Overview Reviews
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling Luohu commercial and shopping district. Ideally situated for meetings on-site and attending to local business, 40 minutes drive from Shenzhen Bao’an International Airport, 5 minutes from Luohu train station and Luohu border gateway to HongKong. Shenzhen Convention Center is a 10-minute drive west. Book a studio room for personal butler service. Our multilingual staff can facilitate every business need. A dedicated Crowne Plaza Meetings Director helps plan productive events and responds to availability requests within two hours. We stand out among business hotels in Shenzhen by offering flexible function rooms for meetings – plus support services, from courier to translation and secretarial assistance. Walk to dining and entertainment from the hotel. Or, drive 10 minutes west to Luohu Commercial City’s five floors of unique and renowned shops or Lizhi Park’s tranquil greenery. Metro trains to other destinations are a 10-minute walk from our door. On-site dining and wellness opportunities keep you fueled, connected and energized. Have Italian cuisine at Prego or Cantonese at Fortune Court. Stay your day with a refreshing breakfast at the Brew House.You can take advantage of our pool and Fitness Center. Cocktails or pastries and coffee at Vienna Café make for a wonderful evening.
10.0 Excellent
Pros: Good facilities, Very clean and well maintained
8.3 Excellent
Pros: Breakfast very good !
Cons: Re SPA They should provide hand towel in addition of preparing only giant size towel. They must keep sauna hot enough.
3.8 Mediocre
Pros: Concierge was great
Cons: Club lounge a joke. Shocking service, shocking food, almost in editable (and for China that is a first- food is always delicious), below average in every way. Staff had no idea. I tried every morning to get a hot cup of tea-this did not happen! The staff were plesent enough but had no idea of service.
7.5 Good
Pros: Staff very welcoming and helpful.
Cons: My room was below my expectations. The US Open Golf was on TV each night at an appropriate time. However, the TV was very small and had poor picture quality.
10.0 Excellent
Pros: What an amazing choice at breakfast of fabulous ingredients.
8.8 Excellent
Pros: Service attendant was cheerful and friendly. Check in front desk lady could do better with a happier face. But everything was in order I had Carbonara at the western restaurant. Noodle was under cook. Chinese restaurant menu was hard to navigate and selection was limited.
Cons: See above.
9.6 Excellent
Pros: Location, big room, very friendly staff and helpful
Cons: Coffee, there is no Nexpresso capsules and machine! And the coffee is all right but not excellent...
9.6 Excellent
Pros: Good location, clean rooms, friendly staff, good value
Cons: People still smoke in hotel
10.0 Excellent
Pros: I like its breakfast with many choices, the staff are very friendly and helpfull to us whenever we need help.
Cons: I don't know how to use the iron ,which is unusual.
10.0 Excellent
Pros: The Breakfast Buffet was the best . The manager, Nick will track you down and be sure that everything is the best. Great guy.
10.0 Excellent
Pros: We were upgraded to a bigger room and the staff was very friendly.
Metropark Hotel Shenzhen - Shenzhen
3
8.5 Excellent (3,338 reviews)
C$ 76+
Overview Reviews
With a stay at Metropark Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 3660 square feet (340 square meters), including conference space. Free self parking is available onsite.
5.0 Okay
Pros: Big room, best location.
Cons: No staff speaks any language other than Chinese ( Mandarin), Difficult to get any support. Room Just okay with broken , old furniture. However comfortable bed. No concierge.
5.8 Okay
Pros: Good location
Cons: Guests smoking in rooms and bin outside our room with cigarette stubs and nappies.
5.0 Okay
Pros: No
Cons: The staff are very rude.
5.4 Okay
Pros: Location is great. Easy to get food and metro station is just downstairs. Walking distance to famous dongmen shoping area and children park.
Cons: Can't stand the smell of cigarette everywhere, including NON-SMOKING ROOMS. There were signs of no smoking everywhere, but apparently most guests ignore them and the hotel staffs did nothing about it. Bed and sofa might be unclean coz i felt itchy when sleeping.
10.0 Excellent
Pros: Every thing well inside hotel . Near metro and main market
Cons: Near fish market and road in front was not good
6.7 Good
Pros: Comfortable room at a reasonable rooncrate
Cons: Time to renovate!
7.5 Good
Pros: There is enough space for the room and the environment is comfortable
7.9 Good
Pros: the location is very close to mrt and shopping pedestrians, the room is big enough with separate living room, the apartment style.
Cons: I found the cigar bud at corridor where it supposed to be non smoking floor. Worst thing was it burned the carpet. When we checked-in, I told the FO that my payment was cleared, and he told me he will check it. But when we checked-out, the other FO said will cut my deposit for our room charge which already paid. I insisted them to check and it was actually cleared. They just didn't check on the first place.
7.1 Good
Pros: The staffs were all very friendly and helpful. Location was awesome with the hotel lift leading directly to the train station. Lots of food available in the area.
Cons: The room is really old with black mold in the bathroom and dirty carpet.
6.3 Good
Pros: A. MRT at basement of hotel . B. Tim Sum Restaurent or Zichar at ground floor C. In short 3 meals can be taken within hotel
Cons: Making up of room I’d far below standard . Missing soap, towel, cleanliness of room ?
Overview
With a stay at Relaxed Season Hotel Shenzhen Dongmen Branch in Shenzhen (Luohu), you'll be a 3-minute walk from Dongmen Pedestrian Street and a 4-minute drive from Luohu Port. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.