The room layout.
The staff is clueless and rude especially the general manager. I've had ongoing issues with extra unauthorized charges made to my card and have had very rude remarks made to me and nobody had any answers or could help me.
Put in handicap room- horrible bathroom
I'm a fan of Hilton properties. I especially like 2 room suites since they are quieter and offer couples a bit of privacy. Upon arrival, the staff honored my request for an upgrade to that two room suite at no charge, probably because I'm HHonors member
The location is strictly industrial, the views are not great but the hotel does its best to give great value and wonderful rooms.
Staff were very helpful in organizing departure transport.
Access doors from places other than the front lobby were inconsistent -- or did not work at all with our room key.
The staff was very courteous and helpful when called upon. Breakfast was good and hot. Had a nice variety. Room was spacious, clean and comfortable.
Shuttle to and from the airport
Swimming pool closed due to mechanical problem and not available for use during our stay.
Staff was amazing. Rooms were spotless and tastefully decorated.
Eating choices are limited in the evening.
Hotel Employee as well as the morning staff, at the front desk were wonderful. Extremely helpful and went above my expectations to make our stay comfortable and convenient. Thank you!!
We got the 2 bedroom suite. It was the size of a small apartment. It was amazing! We had plenty of room~ and the kitchen was a plus! The hot breakfast was great. Will definitely travel there again!!!
The room fit our needs perfectly ~ there was plenty of room for all of us, we weren't on top of each other
Location is kind of odd ~ there really isn't anything close by but it is only a few minutes away by car
Yes the front desk told me I could not make a cab reservation before 3:45 for my 5am flight because the airport doesn't open their door until 4. If I had taken their advice I would have missed my international flight.
The front desk staff was absolutely amazing! They were warm and welcoming to our family, and especially attentive to our kids. We loved that they allowed the kids to pick out books from the shop to read and exchange each night.
The Homewood Suites by Hilton Irving-DFW Airport, TX hotel is situated conveniently between Dallas and Fort Worth just 1.3 miles north of the Dallas/Fort Worth International Airport in Irving, Texas. Near our Irving hotel are a multitude of major corporations such as DHL, Citigroup, and Astrazeneca Pharmaceuticals, and over 20 restaurants within a short drive. Our Irving Homewood Suites hotel is a charming, all-suite hotel featuring 77 suites that include spacious studio and one and two bedroom residential-style suites with full kitchen, separate living and sleeping area and sofa sleeper. All suites have a fully-equipped kitchen, full-size refrigerator, microwave oven, and coffeemaker, two phones with data ports, and complimentary high-speed internet access. Iron, ironing board and hair dryer are also standard in all rooms. Sure to please the busy executive or leisure Texas traveler, Irving Homewood Suites hotel guests will enjoy our complimentary Suite Start hot breakfast daily. Be sure to join us for our Welcome Home Reception Monday through Thursday between 5:00pm-7:00pm where we provide a complimentary light meal and beer, wine and soft drinks. Guests staying at our DFW Airport hotel will also have the convenience of our complimentary executive business center, Suite Shop, indoor pool, fitness center, a big screen plasma TV, and a game room featuring a pool table. Make yourself at home in Texas at our Homewood Suites by Hilton Irving-DFW Airport hotel!
Based on 392 reviews
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