Sheets were a bit scratchy, bathtub was still a bit dated. The room itself was great and the hotel itself very quiet.
That they allowed a late checkout
The manager was not accommodating at all. When I asked for the same handicap room that I had the previous night, she said that all the suites were occupied. Even though they were completely dead. I still tipped her, but ruined my experience.
The late check out I was granted.
1. My add another day reservation was not in the system. 2. Hotel employee lies and said that the handicap room I had the night before was occupied, then puts me in a non handicap room. I will not recommend this hotel. With hotel employee
The location was convenient. The room was nice. There was an event going on. Bar area appears nice.
The first few hours were uncomfortable. There was drilling noise going on that I wasn''t expecting. I planned to check into my room and sleep. I was very disappointed I couldnt do that.
All good but the bed was great
Party downstairs ongoing until 1:30 am with loud music coming up to my room prevented a good night rest. Calling front desk twice didn''t solve the matter
Parking lot was very congested and hard to locate parking spot
Beds were really comfotable. Starbucks coffe in the room!@
Tv had basic cable and couldn't order movies
The location was close to ideal for me.
The shower was slow to drain.
Wonderful ambiance. Staff was great! Free breakfast was delicious completely exceeding my expectations!
Nothing serious enough to complain about
Outstanding customer service
Location was perfect for highway access. Downtown Dallas and Fort Worth seemed to be about 25 - 30 minutes away.
Discover the convenience, comfort and contemporary style of Sheraton DFW Airport Hotel. Located two miles from the Dallas-Fort Worth International Airport, our hotel boasts 300 recently renovated hotel rooms, which blend second-home comfort with preferred amenities. Elevate your stay in Dallas by choosing a Club-level accommodation to enjoy optimal space, additional perks and exclusive access to our Club Lounge. Easily attend your conference at the Irving Convention Center, only a five-minute drive from our hotel or browse the specialty outlets at Grapevine Mills Mall, only eight miles away. After a day of business, exploring or travel, savor Texas-inspired cuisine at Recolte, our hotel's signature restaurant, workout in the 24-hour fitness center or unwind with a dip in our sparkling outdoor pool. With 48,221 square feet of flexible event space, expert planning services and complimentary shuttles to DFW Airport, our Dallas hotel is also the ideal choice for business meetings, weddings and special events.
Based on 552 reviews
Bar and Beverages
Policies vary by room type and provider.