Hyatt Regency Istanbul Atakoy

The hotel itself is modern and well maintained, the breakfast was amazing . I particularly enjoyed the omelettes. The view from my suite was absolutely stunning - I had a sea view suite on the 15th floor so the views were breathtaking. The cleaning and room service was excellent and efficient. Very polite and helpful.

I booked two sea views executive king rooms but when I arrived I was told the room I booked which I fully paid for already were not available but instead they have upgraded me to two suites . Although we arrived at 3 pm these suites were not also ready. After 1.5 hour we finally were given keys to one of the suites . Me and my elderly parents had an early flight from London so we were very tired . After calling the receptionists few times they finally gave me the keys for second room . This was a small suites with a horrible smell of sewage with building views. I was very upset . I asked for my original executive king room with sea views but was told this wasn’t available. Although I booked it 3 months in advance. Finally I was given another suite with sea views at 7:30 pm. I feel this was absolutely awful from a 5 start hotel chains of Hyatt Regency . The hotel itself was brilliant but my first day experience was not nice at all .

Location away from traffic and tourists. Breakfast really good Rooms design is nice

No baby crib although requested Cleanliness not really good

Did love it this is my second time staying in it best thing the hotel by the sea & Quite area

I did ask for early chick in they refused