Preferred Hotel Old City

the location is strategic , near topkapi palace and grand bazzar

the staff doesn't understand english language he stay 7 person, but the hotel give us 4 towel. the bed is wet, we complain with staff, the staff can not give the new bed this hotel doesn't have elevator

actually, we didn't like any part of it. I tried to think about even one thing nice, but I couldn't find it.

Everything was really awful. for example, check-in. it took 1 hour and in the end, the reception said, we don't have an empty room, let find another place for you :/ We booked rooms for five people. but they found a place for four of us. and give another room in another hotel to my brother :/ in the second day, we got another room together. finally :))) but this new room didn't have kettle and fridge! Reception told us, don't worry, you can use the restaurant hot water and fridge. but the problem was we stayed on the third-floor :D ... Also, A/C not worked probably. ..

the location was amazing

the cleanliness not excisted