Unfriendly staff & policies
We were in the hotel about 9:30. We have a 14 months old infant , He was very restless and tired. We were tired too.We asked the reception to give us a room. They told us they are cleaning the room & will give it about 11 & 12 . We went out for breakfast and returned about 11:30. They told us the room is not ready yet. All the time baby was crying and restless. At last they gave the keys about 14:10. We have traveled a lot and have experienced many hotels around the world,but never seen such a unprofessional treatment. The room was very noisy & locked !! Never seen such a thing before. Feeling that I am in a jail room, not a king room . While checking out the receptionist asked me to pay 155 tl extra for my daughter, who is 13. I told him you should tell me while checking in, also she was sleeping on the sofa, without any room service. As a tour guide, Hotel Ramada just has a big building with a poor service, I do not recommend it at all.
Room service, reception, lift was at first floor, so it was difficult for us with an infant .
Primary Location. Walking Distance to City Center. Walking Distance to Convention Center. Walking Distance to the Most Popular Shopping Districts. Walking Distance to Night Clubs and Restaurant. Next to the Metro Station. In the Heart of Textile Sector. High Tech Meeting Facilities. Upon Request We Have Non Smoking and Handicapped Rooms Available Children ages 0-12 stay free, Children 13-17 5. Euro per day per child. In City Center Ramada Plaza Istanbul is just walking distance away from Taksim Square, Istanbul Convention And Exhibition Center, Nisantasi, the most in vogue district of Istanbul and Hotel is 3 minutes to nearby the largest shopping centers by subway line. It is also next to the Osmanbey Metro Exit and 23 Km away from Ataturk Airport.
Based on 3,197 reviews
Value for money
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