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|Distance to city centre||0.9 km|
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The privacy, peacefulness, and clean swimming pools. Location
I took a bottle of sparkling wine to celebrate a friend's birthday and had asked the staff if they could put it in their fridge to chill for the evening. Everything had been perfect until in the evening we asked for our bottle and they told me I had to pay $200 MX to be allowed to open it! I was so surprised because when I gave it to them to put in the fridge no mention of a charge had been made until the evening when I asked for it. This certainly spoiled the mood for us and decided not to open the bottle in the end. Totally careless!!
The hotel personnel was very nice and accessible
The hotel is very old and in desperate need of a renovation, the towels are worn and need to be replaced. The bathroom needed a paint job and the shower curtain should be replaced for a door since curtains are not very good for higiene.
Location ...across from the Balneario and Spa
Not many of the staff can speak English
Restaurant looks nice
Room was bad
Rude customer service
Located in Ixtapan de la Sal, Hotel & Spa Villa Vergel is within a 15-minute drive of Ixtapan Aquatic Park and Tonatico Municipal Pool. Free self parking is available onsite.
based on 408 reviews
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- Friendly service
Policies vary by room type and provider.
Reviews about Hotel & Spa Villa Vergel
Most Popular Landmarks
- Ixtapan Aquatic Park 185 m
|Mexico City Toluca Intl||55.3 km|
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