Not as advertised and dirty
This was the only accommodation available as Jasper is completely booked during the summer. The staff need to be friendly and approachable. The check-in greeting was as if she didn’t want to work at all. We walked into the room, just outside the bathroom door on the carpet was someone’s bodily fluid. Clearly this room was used for something else because there were more residue on the sofas. Good thing we got our slippers and did not walk around bare feet. Housekeeping didn’t do a good job of cleaning at all! Even the glasses were dirty with lipstick and handprint stains. That’s why we ate out and got our own water bottles. The bed sheets had stains too. The whole experience in a Deluxe Suite was not worth $380! Will not be returning nor recommending.
Excellent value for money: family friendly in Jasper National Park!
Comfortable beds, well-stocked kitchenette, pool & hot tub, nearby outdoor attractions even in the off season. Amazing value for money, very family friendly.
High chair, but we didn't ask. Maybe they had one to borrow! Brought our own play pen for baby.
Beds were comfy
Hot tub too small for facility, definite draw back
Marmot was overbooked; this is for the Sawridge Conference Center
Sawridge was an amazing property. Highly recommend on several levels - room comfort, amenities, pool.sauna, etc.
Conversely, the Marmot is a very dated property located next door. We knew what to expect but booked anyway. Fortunately, they were overbooked and moved us next door.
The outdoor hot tub was nice after a cold day
The hotel room smelled quite stale
comfortable st ay
Very nice room, good services.
I did not like anything enough to return there.
The reception staff seemed stressed, like they didn't care whether i was there or not. The facilities did not seem clean, outside or inside. The worst were the thin walls. After an 8 hour drive, i wanted to sleep, went to bed at 9. Next door, it sounded like a party was going on. There was no way i could sleep, a man talked incessantly, kids were shrieking, others laughing loud - it was impossible to sleep. When i called the front desk to ask for help, i was told that their time rule to quiet down was 11 pm, and that i should call back if by then things had not quieted down. Since i could mot sleep, i knocked on the wall shortly after 11pm, called the front desk again. I heard someone knock on their door (one could hear everything), and finally, shortly after 1am, the crowd left.
Good for a week
Good people, and understanding cleaning lady's , they will come back latter if I was still on the suite
Give your review a headline
Decor and furniture may be a bit dated, but a very clean and equipped room for small town Jasper. Met all our needs including a coin laundry for our stay. Staff was helpful and friendly. Would definately stay here again if I had the chance to return to the gorgeous Canadian Rockies.
Nice clean hotel within walking distance to town for shopping & restaurants.
For some reason we were selected to stay in the best suite in the hotel -- a complete condo with kitchen/living/dining room, two bedrooms, and a HUGE bathroom. This was a nice surprise. We also enjoyed the pool/hottub facility.
Filthy, Overpriced Room
Walked in the room and it smelled like old perfume, shower had black mildew in the grout. Bathroom floor was dirty, furniture was old and look filthy. Room was very hot because there was no air conditioning.
With a stay at Marmot Lodge in Jasper, you'll be steps from Jasper National Park and Icefields Parkway. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Planning an event in Jasper? This motel has facilities measuring 5920 square feet (550 square meters), including a meeting room. Free self parking is available onsite.
Based on 1,103 reviews
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