The king size bed was nice, small bathroom.
The lady at reception was not very accommodating, not rude but definitely not helpful. I don’t think she likes her job.
Great location and reasonable price
Very rude staff, kicked groups of people relaxing in the hot tub out early for no particular reason. Front desk was not courteous on checkout.
Very comfortable rooms and beds, right price
Sauna not clean and 2 of the 3 hot tubs were lukewarm, but one hot tub good and hot! Great on a Sunday night but with bigger crowd would have been a problem
A standard hotel nothing special
All we needed was a clean room and a comfy bed for one night stay during our 2 days skiing and boarding on Marmot Basin. This hotel provided both. Clean room, bathroom and bad.
Lack of microwave. Would be nice to have one. Noisy guests. This hotel mainly used by families and skiers which means more coming and going during the evening which comes with more noise. People are disrespectful and do not care about the other guests' rest.
Great place to stay
We were traveling with several other family members and had booked 3 rooms at the Lobstick Lodge. The hotel had all our rooms together which was very nice. A great place to stay. We actually walked into town to avoid the hassles of parking, it wasn't far.
The Hottub was not open when it says it would be
A pleasant stay.
The bed was really comfy, the sheets were soft, the restaurant was great and the toiletries provided smelled nice and were clearly of a great quality. It was nice that they were able to get us in earlier than check in time.
The wall sockets were too high in the room, prompting us to find a creative way of stacking the kettle in order to boil water. The walls were too thin, we could hear other guests talking, not shouting, in the adjacent rooms. There was also a weird dip in the floor of the hallway.
Reasonable too rate. Kitchenette.
I'd rather save the $320 and sleep in my car. Hotel doesn't have AC and our room was 26 degrees. This place needs a match.
Extremely Dirty and Unprofessional
Location was good. As it is a short walk to downtown.
To start, our room was in the basement right next to the mechanic room. Not a "cozy vacation feel." Next, our room which was said to have 2 double beds and a pull out. It kind of did, if you include a twin pullout a pullout bed when they are always doubles. Finally, and the biggest complaint is that there was blood on my bed sheets! This is absolutely disgusting and unacceptable. We told the front desk about it and they offered a single apology and told us they would clean the room. Then, we were asked 3 more times where the stain was when it was plain as day. One of the times it was in the middle of our dinner that we were eating in their restaurant. Finally, when I was putting my baby to sleep in his crib (we brought) I noticed that the sheet was tucked in funny on my bed. I pulled it out and the bloody sheet was never changed! I was furious. After finishing putting my baby to bed I went to the front desk and told them what had happened. And at this point it was too late to come and change the sheets as my baby was asleep in the room. So I got to spend the night on a twin pullout bed for which I was paying $250 a night for. The next morning I spoke with the manager and she was hardly sympathetic. She said she hadn't had a chance to speak with housekeeping yet to hear their side of the story. THERE IS NO OTHER SIDE! There was blood on my sheets and it was never changed when they said they did change them! To top it all off, when we went back in the room after housekeeping that next day, I found a pill of some sort on the floor. What if my baby had found this?! I will NEVERbe staying at this hotel again. And unless you want to stay in a dirty hotel with staff who lies to you and are sneaky, I wouldn't stay here either!
location, good-sized rooms
the rooms, hallways, lobby--all are dark and just seem like an old place that has been remodeled in bits and pieces. Also, the on-duty clerk failed to give our wake-up call on the morning we were to catch the train. He said he got to most of them, but he had been busy.
With a stay at Lobstick Lodge in Jasper, you'll be steps from Jasper National Park and Icefields Parkway. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Based on 1,305 reviews
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